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Yizhi Hotel (Guangzhou Tianhe Park Zhujiang New Town) Guest Reviews
4.7/5
Amazing
1185 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(1185)
Positive reviews(1156)
Reviews with photos/video(210)
Friendly front desk staff(183)
Classy environment(131)
Awesome amenities(129)
Many dining options(124)
Great location(77)
Convenient for shopping(32)
Convenient parking(26)
Perfect for business trips(14)
Negative reviews(29)
Guest User
Elegant Room (2 beds)
Checked in Oct 2023
Business travelers
3 Reviews
1.0
/5
Posted on Oct 21, 2023
The room on the third floor had a strong smell. There was no TV remote control in the room. I asked for it to be delivered. I called several times but it didn't come. In the end, I just hung up the phone. The service attitude was poor.
Original TextTranslated by Google
Response from Property: [Next to Teemall/Pazhou Exhibition] Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. You had already stayed for a day and you did not report the smell problem to us at the beginning. There was no remote control in the room. You called us immediately and we did not listen. When we heard your voice, we hung up. Our front desk staff also called you as soon as possible. They did not hang up your phone many times. Moreover, the front desk staff also ran up to deliver it to you. We hope to book this book again. Hotel, give us a chance to apologize. Looking forward to visiting again!
Zhongnianshaonvyi
Elegant Room (Double bed)
Checked in Mar 2023
Couples
7 Reviews
5.0
/5
Outstanding
Posted on Mar 28, 2023
I like the special design of the hotel. As soon as I enter the door, there is a friendly reception from the hall staff and free coffee, which is exactly what I need. The front desk staff cared meticulously, patiently and professionally explained the surrounding attractions and delicacies, there are many free items in the hotel room, and there are fruit snacks, the room is also spacious, the light transmission is very good, clean and tidy, it is refreshing, the bed is also very comfortable, the room It's an air conditioner, so considerate! It's really good. After staying in the left and right guests, it makes people feel very at ease that other hotels don't have! There are fruits at night, which is really considerate. I will stay in this hotel when I come to Guangzhou in the future.
Facilities: Very good and new, there is also a sofa, the shampoo and shower gel smell very good, what I like is that I just casually asked someone to give me a bottle as soon as I was ahead of time.
Hygiene: Hygiene is very good, like it
Environment: The surrounding area is very lively, a bit noisy before 9 o'clock, but closing the windows does not affect it, there are too many snacks around, be careful
Service: first-class service, really great
Original TextTranslated by Google
Response from Property: [Next to Tianhe City/Pazhou Exhibition] I am very happy to see my host’s recognition of Yizhi. I am also very grateful for my host’s support and recognition of the hotel in all aspects. Everything we do is to bring happiness to every guest. The same check-in experience, we are really touched to see your satisfaction and affirmation. We will continue to work hard to prepare for your visit again!
Anonymous User
Elegant Room (Double bed)
Checked in May 2023
Other
8 Reviews
3.2
/5
Posted on May 29, 2023
The hotel is in a village in the city. It is relatively noisy at night and not very quiet in the morning. The parking space in front of the door is not the hotel’s. You can only park in front of the closed shops next to the hotel. There may be a chance that you will be called to move your car in the middle of the night.