Lavande Hotel (Guangzhou Zhihuicheng)

There is a bathroom on the first floor Robots can be arranged to deliver food to your door A must-choice hotel when traveling here on business Clean and hygienic environment Friendly service

The environment is good and the soundproofing of the room is good. Even a light sleeper like me can sleep comfortably. Lavande's service attitude is as good as ever. If you have any questions, please call the front desk and they will deal with your problem quickly and efficiently. ,Very satisfied! ! ! ! The bed is comfortable and the facilities are great, the environment is elegant, the transportation is convenient, the price is high, the location is good, the price is affordable, the service is warm and very clean. The lady at the front desk is really attentive. It’s the most satisfying accommodation choice I’ve ever had here. I look forward to seeing you again next time. Enjoy your stay💗

It was so frustrating, I was bitten by at least fifteen packs of unknown bugs, it was super itchy. It has been 12 hours since I checked out, and I still can't stand the itching. I gave a bad review for this stay.

1. The facilities are very old, the decoration materials are poor, and the room is full of dust. 2. This kind of environment and hardware facilities do not match such an expensive price. This is the worst Lavande hotel I have ever stayed in.

When I first checked in, the front desk arranged 516. The bathroom toilet was surrounded by yellow urine stains. It was not cleaned up at all and let the guests in. After I complained by phone, it was slowly adjusted to 416. After that, the room Also only give two bottles of water. Because this time I came to Guangzhou for a business trip, I saw that the customer was late in the afternoon and returned to the hotel for more than ten minutes to check out. When I settled the bill, the front desk told me that I would have to pay an extra hour for the room. The whole process was a very, very disgusting check-in experience... . . . Because I was in a hurry to catch the plane, I told the front desk that I hadn’t issued an invoice, but I called them later and said that the invoice had to be paid by mail. Oh my god, I’ve stayed in so many hotels, and none of them said that they had to pay on collect. What is this store like? What kind of hotel is it? Will it do business? Why is it still closed? In this life, I will never stay in Black again. I am telling the truth, if there is a half-true false statement, the whole family will die.

The hotel is connected to the residential building and commercial building next door. The room on the second floor has no windows. I doubt whether it complies with the fire regulations. The room I booked has no windows, but I have to reactivate the room card every day to enter the door. The air-conditioning system is not cold at all. Turning down the temperature is just a little more windy, and I wake up hot every night. The sound insulation is poor, I can hear every word of what other people say in the corridor. The room was not cleaned with toothpicks. The toilet seat in the bathroom was completely soaked just after entering, and there were shoe prints on the toilet seat cover. The lady at the counter asked her what her wifi number was, but she didn't pay much attention to me. This hotel costs more than 400 yuan a night, but I feel that a hotel that costs 200 yuan a night or a homestay that costs more than 100 yuan a night will have windows, and the environment is not that bad. The traffic is inconvenient, and there are frequent traffic jams. If you ask for a car to arrive in 5 minutes, you have to wait 10 minutes for materials. The overall experience is super bad, and I will not stay here again in the future.

I also booked this hotel last year. Why did I book it this year? It’s because its service quality is better. But when I go again this year, the service attitude is really far away. I don’t know anything when I ask, and it’s obvious that I said before The check-out time can be extended. When booking a room, it is also indicated on the Internet that it can be extended to 14:00. You can’t do it if you go to ask! Another point is that other people's takeaways can be delivered to the room. When we went to pick up the room, we watched the ** takeaway boy deliver it, but we were stopped when we ordered it, and we had to go down and get it ourselves! This hotel should be booked for the last time