Royal Hotel Venus

First of all, the service: It’s really bad. The service staff at the front desk were very slow to check in and their communication skills were also very poor. We had to wait in line for a long time to get the family room we booked. It took us a long time to get it there after taking our ID cards. She didn't say anything. I asked her what the situation was and what the problem was. She didn't tell me anything and ran to find the manager. I could tell that there was no parent-child room available, so I told her directly that if there was no parent-child room, she would give me a room. The bed was okay, so I was checked in. Then we finally checked in, and room 2106 was opened for us. We went up and swiped the room card and opened the door. There was someone inside. We were stunned that we could open the room again. When we went back to the lobby to find the front desk to change rooms, the manager didn't even say sorry. We were so exhausted from the car ride that we were running up and down with our luggage. In the end, he didn't even apologize and just left us there to lecture the front desk. , it’s really not up to standard. We booked a total of two nights, but when we opened the room card, we were only swiped for one day. When we returned to the room at almost 12 o'clock the next day after the music festival, the card expired, and we called the front desk to ask for another card. The front desk actually told me that they were too busy and asked me to go get it myself. I was exhausted after standing at the music festival for a day. They made a mistake and issued the wrong expiration date for my room card. When I asked the front desk to give me a card, they were still unwilling to give it to me. The key is that I just When I came up from downstairs, there was no sign of anyone at the front desk, so I wanted to ask her what she was busy with. ? ? Secondly, hygiene. Look at the picture. The toilet was not wiped. I was too lazy to ask them to clean it myself. Regarding the quality of service and hygiene, I can only say that I really can’t recommend this place. It deserves my seriousness to write a negative review.

Cleanliness: No one cleans the corridors Environment: The entrance and exit of the parking lot are far away Facilities: hot and cold water

The room facilities are complete, such as a small coffee table, writing desk, lounge chair, electric curtains, etc. The bathroom layout is reasonable, and the surrounding shopping and dining are extremely convenient. It is recommended.

The hotel hardware is new. The waiters are enthusiastic and attentive. Early simmering and delicious. The surrounding environment of the hotel is beautiful. The two parks are near Yueshan Lake Wetland Park and Guanshan Lake Park. The night market snack street is also nearby. Like, like, like. Ctrip's information is accurate. Like 👍

The air conditioner has no hot air. I caught a cold after staying in a hotel.

Nice hotel, cost-effective, delicious breakfast, good hotel environment, newly renovated, will go next time if needed

The hotel is quite clean and the facilities are good

Newly opened hotel is not bad

前台小韓服務熱情，幫忙主動升級房間，前台耐心提前告知房型不一樣免費升級房間比較人性化，位置也很找，周邊都是小吃，房間設施齊全，房間可以仰視城區全景，不要太爽了，家人們，（注意哦都是實圖）有免費的停車場，前台也會提前告知房間Wi-Fi密碼，性價比高，裝修風格真的很完美，住了很多次了，基本上每一次出差都會訂他們家的酒店，最主要還不貴哦，值得推薦！！！