Musashino Bekkan Hakone

Our stay at Musashino Bekkan in Hakone was a beautiful and unforgettable experience. The hospitality was exceptional, with staff who made us feel genuinely welcomed from the moment we arrived. The ryokan’s traditional design and serene atmosphere enhanced the charm of our visit. The hot spring baths were a true standout—immaculately maintained and incredibly calming, with natural spring water that left us feeling refreshed. Our room blended comfort and traditional aesthetics perfectly, and the kaiseki dinner showcased refined flavors and beautiful presentation. We left with wonderful memories and would highly recommend Musashino Bekkan to anyone seeking a luxurious and authentic ryokan stay.

This hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!

A true Japanese experience. The onsen was amazing, we were a family and loved it. We also had a great experience with breakfast and dinner, very Japanese! Totally recommend it

The people who served us the meals, especially the elderly woman, were very kind and made us feel genuinely welcomed. Unfortunately, the experience with the housekeeping staff was quite the opposite. One man entered our room without asking while we were recording a light-hearted video, which made the whole situation feel very awkward. Overall, they came across as rude and also refused to keep our luggage for us. On top of that, guests are charged if they bring food from outside. The staff didn’t respond to messages on the trip app, nor did they provide any guidance on which buses to take to get around

Nice historical Ryokan, hospitality is their highlight. Very nice food. Spent some time in their private onsen, it was great. One of the surprise is the Zen room, relaxing environment and I slept on the massage chair simply because it’s too comfortable. Nice experience overall!

Quiet and comfortable. Dinner was ok. Nothing around but enjoy couple onsen very much. Love it.