IntercityHotel Hamburg Dammtor

Convenient transportation and complete facilities. Highly recommended. There is a garden at the door

We went to Hamburg for a business trip in mid-to-late October, and the conference hotel was out of budget, so we chose this nearby hotel. The location is okay, just a few minutes to the subway and the venue. It's just that the hotel's service is really not complimentable. After I checked in, the water in the hotel room was empty, but the water in my colleague's room was open, as shown in the picture below. I called the hotel front desk, and the other party responded "impossible" on the phone. I went downstairs to the front desk and was greeted by an Indian-looking man. I showed him a photo. His face was expressionless and he didn't apologize. He just said it was a housekeeping problem. He was very arrogant. The person at the restaurant next to him even gave him bubbles and bubbles. Still asked me which one I wanted. The manager next to me was serving two white women. I couldn't help complaining about their service attitude. The manager wanted to apologize to me, but he never apologized. The next morning when I had breakfast, I greeted and smiled at the black woman at the door of the restaurant. She also had an expressionless face. It seemed that she really should be cold-faced. Some colleagues were also discriminated against when they finally asked for accommodation sheets. Other accommodation and cleaning are not bad. BTW, there is a prison nearby, a law school, and a court not far away. I told my colleagues that the police station is the only one that provides one-stop service, haha.

Great value for money. Very central location. Good room with everything you need. Friendly service.

All you need. Very friendly. The hotel has a lobby with a bar where you can end the evening quietly. The hotel is quiet. Nice, clean bathroom with shower. You can easily park your car in the underground car park and drive straight up to the hotel from there. Very convenient. Breakfast is small, but almost everything is there.

Hello, the service at the hotel was very friendly, attentive and helpful. It was difficult to find the parking garage to the hotel and also the entrance to the hotel in the parking garage. The room was beautifully and warmly decorated. The bathroom is very elegant, only the hairdryer needs to be replaced because it goes off after ten seconds. The large TV is nice but unfortunately you can't connect via Bluetooth.

When it comes to incompetence, the hotel is the best. When it comes to the rest. Is it the worst

Nice room, great location! The breakfast was very good, the accommodation was very quiet, and it was relatively close to wherever I went, just 3 subway stops away! I will make a reservation next time I come to Hamburg, the key price is not expensive