Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.2
Amenities7.9
Service7.8
Cleanliness7.7
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All reviews(70)
Positive reviews(40)
Reviews with photos/video(4)
Negative reviews(5)
Mic (Kiwi)
Premium Suite, 1 King Bed, Terrace, City View
Stay Date Jan 2026
Couple
6 Reviews
4.5/10
Posted on Feb 24, 2026
We booked a Premium king suit with city view primarily because the photo of the balcony looked lovely. The relaity was no balcony furniture on a grubby little balcony overlooking rusty tin roofs.
Bathroom. there were other people’s skid marks in toilet when we arrived. Hot water? Only enough to soak your feet despite asking them to fix it. Premium suite apparently comes with a jetted tub - the only jets were if you flushed the toilet that sits right beside the bath.
WiFi. Patchy at best. TV kept pausing then dropping out. Paint blisters all over the walls.
Breakfast. I gave up and ate outside on third day. Frankfurters and baked beans just don’t do it for me. The highlight of my day was seeing how annoyed the lady who cooks the fried eggs could get. She was amazing! Asking for an omelet was like I’d kicked her dog.
The only redeeming factor was the bed was comfortable, it’s right in the Old Quarter and you don’t hear the 5am bells from St Josephs cathedral.
Basically, we paid a premium for somebody’s poo in our toilet. Woohoo.
Quod erat Demonstrandum
Deluxe Twin Room, 1 Bedroom, Non Smoking, Bathtub
Stay Date Mar 2025
Solo traveler
62 Reviews
9.0/10
Great
Posted on Apr 18, 2025
Quite a nice stay. The bathroom had a tube. I loved the breakfast which had many options including vegetarian choices. The location was also very good.
Guest User
Deluxe Twin Room, 1 Bedroom, Non Smoking, Bathtub
Stay Date Oct 2025
Traveling with friends
3 Reviews
10/10
Outstanding
Posted on Nov 25, 2025
The staff were friendly and, above all, the location was central and convenient.
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Guest User
Deluxe Twin Room, 1 Bedroom, Non Smoking, Bathtub
Stay Date Aug 2025
Family
11 Reviews
8.0/10
Very good
Posted on Sep 28, 2025
It's very convenient for the night market.
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Guest User
Deluxe Twin Room, 1 Bedroom, Non Smoking, Bathtub
Stay Date Apr 2026
Solo traveler
2 Reviews
9.0/10
Great
Posted on May 25, 2026
That was good.
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Guest User
Stay Date Jun 2026
Other
4.0/10
Posted on Jul 21, 2026
Stayed here is part of our Tour book by Scoopon travel. We were not aware we were staying in three star hotels had we known we have stayed here. The towels were threadbare. The rooms were old and dated. The showers were covered in black mold however, with any complaints, you’ll find the manager asleep on oneof the couches in the lobby.
Guest User
Stay Date Jun 2026
Other
8.0/10
Very good
Posted on Jul 7, 2026
Nice hotel with courteous staff. Decent complimentary breakfast and supportive bellhop who let us keep our luggage there for a while.
Guest User
Stay Date May 2026
Other
8.0/10
Very good
Posted on Jun 12, 2026
The hotel is in a good location in the Old Quarter of Hanoi. The room was a little dated but very spacious. The staff was friendly. For around $25 or $30 US, they scheduled a 2-hour rickshaw tour for me, which was a great way to see the highlights of the city.
Guest User
Stay Date Apr 2026
Other
10/10
Outstanding
Posted on May 21, 2026
Great hotel, stayed here at the start of a tour and had booked an extra night pre-tour. Perfect location and the staff were so helpful. Breakfast was good and the rooms great.
Guest User
Stay Date Mar 2026
Other
10/10
Outstanding
Posted on Apr 26, 2026
This hotel is clean and well-maintained, with very accommodating staff who make you feel welcome throughout your stay. The complimentary breakfast offers a wide variety of delicious options, catering to different tastes. The location is excellent—within walking distance to restaurants, shops, and sightseeing spots, and conveniently close to the city. A special mention to the owner, who is incredibly accommodating and generous, adding a personal touch to the overall experience. Highly recommended for a comfortable and convenient stay.
Guest User
Stay Date Feb 2026
Other
8.0/10
Very good
Posted on Mar 27, 2026
The hotels location is great. Within walking distance of the lake, water puppet show, train street, food street, shopping. Roo.s are very small with barely enough space. Staff friendly and helpful. Number of food joints nearby.
Guest User
Stay Date Feb 2026
Other
10/10
Outstanding
Posted on Mar 9, 2026
I thoroughly enjoyed my stay in Hanoi, because of the wonderful service received from Antony Nguyen, Operations Manager and his team of staff, from providing directions, to recommending tours and booking them. All of which were most enjoyable and a great life experience, including the rickshaw tour around the city to key sights. The hotel was lovely and the breakfast (included) was excellent, giving me a great start to the day of touring.
Guest User
Stay Date Jan 2026
Other
8.0/10
Very good
Posted on Feb 26, 2026
The location of the hotel is great, with shops and restaurants all nearby. Staff were very helpful and friendly. The breakfast had a good selection of food on offer. The furniture in our room was a bit dated but it was clean and comfortable.
Guest User
Stay Date Jan 2026
Other
8.0/10
Very good
Posted on Feb 23, 2026
I think this is a good three star hotel, mostly based on its location. My bed was comfortable and there was good water pressure in the shower and I had plenty of hot water. Some dirty grout in the shower and a dirty shower curtain were the reasons I didn’t give it 5 stars. Also, I found when I was at breakfast when it first opened, the items weren’t hot, including the coffee. I think they rely on the buffet burners to heat them up. When I went later, things were definitely warmer. Nice options for pho and for eggs.
Guest User
Stay Date Nov 2025
Other
8.0/10
Very good
Posted on Dec 29, 2025
Good hotel, staff ok. Good breakfast. Great location as it's the main street with lots of shopping in and around the Hotel. Walking street to Train Street which was a magnificent experience.