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Harbin Sunac Shibago Hotel Guest Reviews
4.7/5
Amazing
3836 Reviews
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The hotel has complete facilities, with a gym and swimming pool on the 5th floor, which is very convenient and has a good environment. It is really super friendly for people who like fitness. The fitness center has a lot of equipment, convenient transportation, and there are shopping malls nearby. The front desk service is very good, enthusiastic, and professional. The check-out and check-in procedures are very simple, not troublesome at all, and very efficient. When checking out, they asked about my stay experience. In addition, I praise the concierge department. The robot can deliver takeout express, which is very convenient. They will also take the initiative to say hello when they meet, and say hello loudly. The lobby chandelier is very beautiful, and the luggage is unloaded quickly. The robot Huanhuan is cute. I will stay again!
Original TextTranslated by Google
Response from Property: [From a high-end German hotel brand] [Five minutes to Sunac Park] [Free parking] [Constant temperature swimming pool] [Parent-child park] [Pet-friendly hotel] [High-quality buffet breakfast] Dear guests, thank you for choosing Harbin Sunac Steigenberger Hotel as your place to stay in the Ice City. We are honored to receive your praise and compliments on the hotel! The hotel will continue to improve its service quality and bring you more surprises. We look forward to seeing you again.
The room is clean and the environment is good
Facilities: Complete facilities, very good. The room landline can call the front desk to solve many problems for me.
Service: The front desk check-in staff is very enthusiastic and friendly. They patiently arranged the room with a good orientation. The scenery is good and it is very comfortable to live in. They also helped to delay the check-out time. It is very thoughtful. The front desk also provides hot tea. It is very considerate. The hotel design is wow-the robot Huanhuan is cute. The luggage is unloaded quickly. It is very convenient to deliver takeout to the room. The overall stay experience is very good. I am very satisfied and recommend everyone to stay.
The front desk service was very warm and thoughtful, and arranged a room with a good orientation. The robot Huanhuan was cute and the meal delivery was also very convenient. The aromatherapy in the lobby was very fragrant, and the lobby chandelier was very beautiful. There was also a concierge to help with the luggage when checking in, and the attitude was super good. There was Sunac Mall nearby for shopping, which was very convenient. There was also a gym and swimming pool on the fifth floor, and the temperature was moderate ~ The room temperature was suitable, and I would choose it next time!
Original TextTranslated by Google
Response from Property: [From a high-end German hotel brand] [Five minutes to Sunac Park] [Free parking] [Constant temperature swimming pool] [Parent-child park] [Pet-friendly hotel] [High-quality buffet breakfast] Dear guests, thank you for choosing Harbin Sunac Steigenberger Hotel. The hotel's service tenet is to provide high-quality, efficient and comfortable international services for business travelers and leisure vacation guests. We are honored to receive your favor and look forward to meeting you again.
Guest User
Superior Queen Room
Checked in Apr 2024
Solo travelers
2 Reviews
5.0
/5
Outstanding
Posted on Apr 26, 2024
機器人歡歡可愛,大堂裝飾很有特色
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Guest User
Cozy Queen Room
Checked in Apr 2024
Family
11 Reviews
5.0
/5
Outstanding
Posted on Apr 22, 2024
The room is very clean and comfortable. This is my third stay. It is as good as always. There is a bathtub, which is convenient for taking a bath and relaxing after skiing. It is very close to Wanda Mao and you can walk there. The front desk manager sent a fruit plate, which is also very fresh. The parking lot is free, and the food delivery robot is also very convenient.
Original TextTranslated by Google
Response from Property: [From a high-end German hotel brand] [Five minutes to Sunac Park] [Free parking] [Constant temperature swimming pool] [Parent-child park] [Pet-friendly hotel] [High-quality buffet breakfast] Dear guests, thank you for choosing Harbin Sunac Steigenberger Hotel as your place to stay in the Ice City. We are honored to receive your praise and compliments on the hotel! The hotel will continue to improve its service quality and bring you more surprises. We look forward to seeing you again.