Hersonissos Maris

Hersonissos Maris Reviews

Hersonissos Maris

HERSONISOU BEACH 46 LIMIN-HERSONISSOS GR 70014, Chersonisos, Hersonissos, GreeceView Hotel Details
Hersonissos Maris
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Hersonissos Maris Guest Reviews

4.3/5
Very Good
45 Reviews
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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Positive reviews(43)
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Negative reviews(2)
Guest User
Checked in 2024年6月
Other
0 Reviews
4.0/5
Very Good
Posted on 2024年6月1日
Just spent a week here and loved it. The hotel is in a lovely location next to the beach, has 2 quiet pools with plenty of sunbeds and the food was great. Only a ten minute walk into lively Hersonnisos if you fancy a change, and handy for plentiful excursions to see the history and beauty of Crete. Couple of little ******* re no tea and coffee in rooms, and having to pay for a safe, but very good VFM, we would come again. Worth visiting the taverna next to the hotel on the beach front, food and drink is good and the waiter is a real character!
Guest User
Checked in 2024年4月
Other
0 Reviews
5.0/5
Outstanding
Posted on 2024年4月28日
The hotel location its near to the sea, in very quiet zone, all the hotel and the rooms are veryi clean , the food excellent, the atention is very friendly. We have been 3 times in that hotel , and only problem was that we reserved only 5 nights, the next time i'm going to reserv 7 nigths
Guest User
Checked in 2023年6月
Couples
0 Reviews
5.0/5
Outstanding
Posted on 2023年6月1日
This hotel is set in pretty grounds about a mile north of Hersinossos town. It is not on a bus route but is within a pleasant walk of the main resort to the south. Across the road are small sandy beaches with lovely views along the coast. The rooms are clean, comfortable, and well furnished. A good number of them have private pools. We made good use of the pool by the restaurant. The one in the spa was supposedly heated but felt colder than the outdoor unheated one! Our room had a balcony on the top floor of a block towards the top of the site with views across olive groves and towards the sea. The food was delicious with plenty of choice for us vegetarians. The wine list was good and reasonably priced, with decent local wines costing 16 euros and upwards. Very friendly helpful staff. We enjoyed our stay and would be happy to return.
6/36
Response from Property: Dear Guest Thank you for choosing Hersonissos Maris Hotel and for taking the time to provide your review. We are delighted that our hotel fulfilled all of your holiday needs and that you thoroughly enjoyed your stay with us.  It was our great pleasure to host you and we look forward to welcoming you back in the very near future.  Kindest regards,
Guest User
Checked in 2023年10月
Solo travelers
0 Reviews
4.0/5
Very Good
Posted on 2023年10月22日
I spent 1 week in Crete this summer . In this trip I stayed at Hersonissos Maris Hotel and Suites. I must say I was very big impressed with the decorations done in the room. It was all so very clean and beautiful.I absolutely loved loved loved dhe decorations. The cleaning staff was there everyday making my stay much more comfortable.They were all very kind and gentle.
Guest User
Checked in 2023年10月
Solo travelers
0 Reviews
2.0/5
Posted on 2023年10月18日
This hotel is located in an idyllic surroundings and looks amzing, but looks are deceiving. From my Australian perspective, this is not what I consider a four-star hotel and I will outline the reasons why. The hotel rooms are dark, large and relatively comfortable but there are numerous negatives. In the room there is no tea or coffee and guest have to buy their sachets in the hotel shop for 0.25 euro. No shower caps are provided and to use the safe deposit box which is located in the room guests are charged an extra 21 euros!! I have never experienced this before in a hotel. The food is abundant but of poor quality, badly presented and lukewarm. It is not the beautiful authentic Cretan food available on the island. The hotel seems to cater for German and Eastern Europeans which is reflected in the food. Forget about finding English TV you have to scroll 20 plus channels to one English-speaking news. Overall, not to my standard.
Guest User
Checked in 2023年9月
Other
0 Reviews
4.0/5
Very Good
Posted on 2023年9月28日
We paid extra for a side sea view room - which was definitely worth the money - towards the sea - obscured by some trees but lovely also above the restaurant and at the front of the hotel so very convenient. The restaurant food was fine - and perfectly hot enough (strange other reviewers found it cold). The pool was lovely - of course there were a few inconsiderate people reserving beds and then disappearing for hours - I think the hotel could solve this quite easily with a sign up or removing towels after an hour. The main negatives I have were regarding the restaurant . 1. Smoking on the balcony - I realise that it is legal but it is really outdated. The hotel could reserve a few tables at one end for people who wished to smoke or didn't mind smoking but having it drift over to the table during the meal really spoilt it for us. Also putting a sign over dishes that are vegetarian would be really helpful as not obvious - they all had a sign anyway (why not add a green sticker for instance). I was told to ask a member of staff but they were not always available and the chef didn't understand my request.
Guest User
Checked in 2023年7月
Other
0 Reviews
4.0/5
Very Good
Posted on 2023年7月1日
The hotel was in a wonderful position, away from Hersonissos which is not recommended. The staff were very friendly and the room clean although the bathroom was dated and quite dangerous as the shower was over a deep bath which took a lot of manoeuvring for ladies of a certain age! The pools were clean and well kept with no early morning towel on beds to worry about. The only down side was the buffet food whilst plentiful and varied was only luke warm at best even when fresh trays were brought out. The other main complaint was that smoking was allowed on the dining terrace and the tables were close together. If this is to continue perhaps it might be an idea to set aside an area for the smokers so that they can blow smoke over each other.
Response from Property: Dear Guests Thank you very much for the time you dedicated to write this review regarding the holidays’ experience you had at the Hersonissos Maris Hotel. We would also like to thank you for the comments made, as we believe that this is the best way to improve even more our services and facilities.  We are looking forward to welcoming you again in our Hotel and offer our best services! Kind regards,
Guest User
Checked in 2023年6月
Friends
0 Reviews
4.0/5
Very Good
Posted on 2023年6月6日
Lovely hotel and grounds . Had a room with a small balcony with view of mountains and the sea. The bathroom flooded and overflowed from a drain in the floor into the bedroom one night after taking a shower . Typical Greek plumbing. Prompt attention and clearing up. Any problem with the room was dealt with immediately. Rooms were very clean . Reception very helpful. Buffet meals . Breakfast good , evening meal main courses a bit hit and miss on quality.
Response from Property: Dear Guests Thank you very much for the time you dedicated to write this review regarding the holidays’ experience you had at the Hersonissos Maris Hotel. We would also like to thank you for the comments made, as we believe that this is the best way to improve even more our services and facilities.  We are looking forward to welcoming you again in our Hotel and offer our best services! Kind regards,
Guest User
Checked in 2023年6月
Other
0 Reviews
5.0/5
Outstanding
Posted on 2023年6月1日
Just got back from my 20th time at the best hotel in Crete! The staff, management, dinning room cleaning and the amazing rooms with/without a pool This is the just the best hotel to stay for families couples or just solo!
Response from Property: Dear Guest, Thank you for your feedback and your kind words. We are glad that we met your expectations during your stay at Hersonissos Maris Hotel, as we always do our best in order to provide an excellent stay to all our guests.  We will be happy to welcome you again in your next trip to Crete in Hersonissos Maris! Kindest regards,
Guest User
Checked in 2023年6月
Other
0 Reviews
4.0/5
Very Good
Posted on 2023年6月1日
A pretty hotel, like a Grecian village, with two nice outdoor pools and an indoor pool. We had a quiet room as requested upstairs and at the end of the row with a sea view over roofs. We got there late and a cold plate and some fruit was provided which was very nice. The staff were very helpful and the room was very comfy although the double bed was two single beds with separate bed linen so a bit strange. The shower could only be used handheld otherwise it flooded the bathroom but it was good and hot. The location was really good for us as it is right on the edge of Hersonissos, which was too brash and noisy for us whereas this was lovely and quiet. There was a parking lot which you paid a deposit for which was fine. The hotel is quite hard to find in the dark and it is very close to the sea and quite dark! The food was good, particularly breakfast - all buffet style though.
Response from Property: Dear Guest, Thank you for your detailed review and the time you dedicated to write it. We would also like to thank you for the comments made and assure you that we will take them into consideration.  It was our great pleasure to host you and we look forward to welcoming you back in the very near future.  Kindest regards,
Guest User
Checked in 2023年4月
Other
0 Reviews
4.0/5
Very Good
Posted on 2023年4月23日
Spent a lovely time here last week, everything was lovely at the hotel, staff so friendly and welcoming. But I feel sorry we did not get to say goodbye to the restaurant manager, I don't even know his name, but he was so hospitable and friendly, so please if you're reading this can you pass on the message. The lady I managed to say goodbye and thanks too, and our last morning breakfast, I only saw him briefly, but the only time we didn't get to speak, but because we didn't leave till late afternoon, thought I'd see him again, so please pass on our gratitude. I was with my teenage son of 17. Do hope he gets the message as he deserves many thanks !
Response from Property: Dear Guest Thank you for choosing Hersonissos Maris Hotel and for taking the time to provide your review. We are delighted that our hotel fulfilled all of your holiday needs and that you thoroughly enjoyed your stay with us.  It was our great pleasure to host you and we look forward to welcoming you back in the very near future.  PS. We will pass yourregards to the restaurant manager "Giorgos" Kindest regards,
Guest User
Checked in 2023年1月
Couples
0 Reviews
5.0/5
Outstanding
Posted on 2023年1月31日
We were looking for a quite hotel not far away from Hersonissos and we made the best choice. The hotel is 10 minutes away from the town, the area very beautiful and all the necessary is just around. We loved Yalos restaurant and Ha bar next to the hotel. We rented a car for few days in greenways and booked some tours via analipsi tours so we actually didn't stay in the hotel all day long but we enjoyed our room for relaxing. The beds are very comfortable which is rare in the hotels. Room service is good and the reception is friendly and helpful. We will definitely come here once again.
Response from Property: Dear Guests, Thank you very much for taking the time to write this great review.  Nothing makes us happier than the great holiday experience of our clients, and we wish to have the pleasure of welcoming you back in Hersonissos Maris in the near future.  Kind regards
Guest User
Checked in 2023年1月
Family
0 Reviews
3.0/5
Posted on 2023年1月31日
Visit Krete first time choose hotel from internet...we book a mesonete suite.at Hotel Hersonissos Maris..we was very happy with the service and cleaning in our mesonete APOLLO was made everyday from. smile and kind lady.....and a very big thank you at flower designer. Was make a real art with flowers...and we made fotos to keep the memory back in our country....in general was a queit hotel..for as was good becouse we have our baby with us.....hope to come back again in mesonete APOLLO
Response from Property: Dear Guests, Thank you for taking the time to post a review on Trip Advisor and your nice words. Nothing makes us happier than the great holiday experience of our guests at our hotel Hersonissos Maris. Thank you and hope to have the pleasure of welcoming you back in the future.
Guest User
Checked in 2022年5月
Friends
0 Reviews
4.0/5
Very Good
Posted on 2022年5月19日
When we arrived were greeted very warmly at the reception and a meal was left in our room which was absolutely excellent. The rooms are clean and tidy and continually cleaned on a daily basis. The food was lukewarm but the service by the restaurant manager and his staff made up for this. The lady in charge on the front desk was very standoffish. Not willing to help or offer other choices and made things quite difficult. We were not given any instructions or guide about the hotel and had to learn by ourselves as we went along. We saw information about the hotel left for another room but we were told that’s not for us . Even to stay on in a hotel as our flight was late we had to be charged €30 which normally its standard to allow guests to stay in an empty room. I didn’t find her very hospitable or warm at all end dread it going to the front desk. The spa was excellent and I’d give it 10/10. However I would have preferred proper towels and not throwaway disposable. Overall it was a good experience
Response from Property: Dear Guests, Thank you for spending your holiday at the Hersonissos Maris Hotel and for sharing your review on Tripadvisor. We have carefully read your comments and we continue our efforts in order to improve our services, based also on the suggestions of our guests . We really hope to have a chance to welcome you again at Hersonissos Maris in the near future and offer you our best services! Best regards, 
Guest User
Checked in 2022年5月
Other
0 Reviews
4.0/5
Very Good
Posted on 2022年5月13日
Have just come back from a week here. The hotel itself is in a quiet area with of course stunning views and next to the sea, We arrived late one night and on checking in was told a meal had been left in our room as the restaurant was closed by then, really lovely plates of cold meat and cheese and salad were in the fridge. Fruit and rolls were left wrapped on a table. No drink was left. There was a kettle and cups in the room but tea and coffee were never provided. Breakfast and dinners in the dining room had lots of choice so I would have thought for even the pickiest person there was something they could eat. The same gentleman that booked us into our room the first night seemed to be the manager as he was always there and always friendly and helpful. I found reception staff were very helpful too especially when I asked about taxis and buses. The lovely young lady who cleaned our room was always cheerful and did a thorough job each day. It always amazes me how hard these people work, having been brought up myself in the hotel business I know how difficult it can be. Masks were required to be worn inside areas. You could take them off when seated. This I think is a sensible idea. Hand gel was on every table and inside nearly every room. Overall a lovely friendly and clean place to stay. I only have two minor complaints. One is that the not slip texture in the bath has worn down and taking a shower is slippery and I think dangerous. We were in room 732, incase it’s better in other rooms, and the beach that is supposed to be part of the hotel is mostly rocks which we already new before coming but was surprised when just after 5 one night when we just wanted to sit and enjoy the sound of the sea, I’d just sat on one of the sun beds and a man appeared out of nowhere to say I had to pay? I thought as this was part of the hotel it would have been free. Forgot to say, the lady from the front sea are eating place also belonging to the hotel was also so sweet and helpful. She would see us walking over and preempted our coffee order, So on the whole really lovely place, great people working there, but maybe bring some coffee or tea with you or buy in their shop. Watch out for the slippery shower and don’t sit on the beach sun beds unles you are staying for a few hours,
Response from Property: Dear Guest, Thank you for your feedback and your kind words. We are glad that we met your expectations during your stay at Hersonissos Maris Hotel, as we always do our best in order to provide an excellent stay to all our guests.  We have carefully read your comments and we continue our efforts in order to improve our services, based also on the suggestions of our guests . We really hope to have a chance to welcome you again at Hersonissos Maris in the near future and offer you our best services! Best regards,