Home2 Suites by Hilton Houston Medical Center Reviews

Near to the attractions

The room is large, clean, and you can cook. There is a laundry room on the first floor where you can wash clothes for free. The front desk service is very attentive and responds promptly to any needs. It is a hotel worth recommending.

The overall feeling is very good, the staff are very friendly, and the hotel facilities are complete, including a swimming pool, gym, laundry room, and parking building, and they are easy to use. The location is also good, it is convenient to go everywhere. Suitable for family travel. What is relatively weak is the breakfast, there are not many choices.

Very satisfied with all the services!

Very good hotel.

乾淨舒適的酒店，房間很大，睡眠環境安靜，有室外游泳池。早餐豐富，歐陸風格，房間打掃服務及時，非常滿意的體驗。

This place was very nice easy checkin .We were on the 9th floor nice view and quiet.Had a shuttle to take you to NRG arena that was great .The only part I didn’t like was the sheets were worn had beads on them made my husband help me flip the sheets to the back side that was much better and the AC was noisy maid a bumping noise but it was ok for one night.

Hotel was clean and the rooms were quiet and comfortable. The breakfast was well worth the price and it’s great for a walk on the trails by the room.

The staff was extremely helpful and very kind. Great location and a very nice, spacious and comfortable room for a multi-night stay.

Super good location, clean and great breakfast. All you need for a confortable vist to museums or Healt reasons, it is close to the medical area as well.

Friendly and helpful staff, amazing breakfast, and comfortable and clean rooms! a great stay!

The room was nice, breakfast buffet was good. Only real issue was the price for dinner in the restaurant. The food we had for dinner was good but in my opinion over priced. It was $21 for the cheeseburger with fries.

I reserved an accessible room but when I got there I was informed that none were available. They said because I booked through a “third party” instead of directly with Hilton that I booked a room when none were actually available. When asked they did provide a portable shower seat. They were very rude when I expressed my displeasure with the situation. I was kind and respectful, but they were not. They acted like my reservation was not a priority to them since it was not booked directly with Hilton. Basically they said I was lucky they had another room to accommodate the reservation eventhough it was not accessible. They also tried to use the situation to offer me the “opportunity” to become a member of their rewards program. The property was also dirty this time with cigarette butts in the area right outside the entrances, and trash in common area and hallways. The breakfast was stale, hard pastries. Just a disappointment all the way around.

Likes: Staff was awesome, very helpful and friendly. Food was great. Dislikes: No water pressure and housekeeping did not show on requested days. Overall we enjoyed our stay.