Royal Star Beach Resort Reviews

I originally thought I would have a layover for one night, but unexpectedly, I was on a business trip. The room was filthy, the quilt was full of stains, there was garbage outside the balcony, and the food was very bad! The front desk manager has no service concept at all. If you don't want to affect the journey experience, remember to avoid lightning!

Three buffets, free drinks all day, swimming pool, sea view balcony, this is worth the money, let alone other things, even if it is not good

A very rubbish hotel, especially the hotel manager, has a very bad attitude, and the waiters are useless. Friends who want to be in a good mood should not find this hotel to make themselves miserable.

There is nothing wrong with the hotel, why is the score so low, it is very close to the sea

The three-meal buffet is very good. Overall, the price is high

We arrived at our hotel late in the evening, on first glance it looked nice, the reception area, smart and staff in uniform. We were quickly checked in and shown to our room. We paid for a side /garden view room. When we opened the door we were greeted with loud music and flashing lights, not what we were hoping for at all. The net curtains were falling down and the black out curtains didn’t fit the window, so let light in. We had a kettle in the room with two glasses and tea bags… no cups and never received any for our entire stay despite asking for them. The furniture on the balcony was disgusting so didn’t want to use it. The downstairs dining area was awful, not enough seating, it was tired and grubby. The food was terrible! No children’s options as was pointed out by another couple travelling with children. It was all very bland and not covered properly so there were flies sitting on the cheeses etc. the WiFi was useless only worked in the reception area and was slow. Buy an Egyptian SIM card from the shop it’s cheaper. The staff were lovely and tried their best. The pool and beach area were lovely, although, rubbish from the nearby fishing boats needs attention. I wouldn’t return here for a holiday, the area outside the hotel is very run down and didn’t feel safe, however we did find the marina, a short taxi ride away and spent our evenings there at the many bars and restaurants. The entertainment team were irritating to those who just wanted to just relax or maybe catch up on some sleep after being awake all night from this noisy hotel. The one bit of advice I’d give to the hotel, is it is all about the detail. Maybe some new management with some fresh eyes! .

We came here for a week in January. I’d read the reviews, so I already had an idea what to expect. On the plus side, the hotel was clean, the rooms were spotless and the food was mostly good, although breakfast wasn’t great. The pool was heated and it was set near a small reef (off the beach of next doors hotel), so for snorkelling, it was perfect. You can use facilities at their two other hotels, so we made use of the gym and the beach. The staff are mostly friendly and helpful. The minus points. It’s very tired, the walls are desperate for a coat of paint in the restaurant and the bar. The drinks selection isn’t great, beer from cans, Diet Coke in plastic bottles and it’s hit and miss whether you’ll get a glass or a scratched plastic cup. The coffee isn’t too bad, but once again, you may struggle to find a coffee cup. I got told off for putting two espresso in one mug! You get hounded on the beach and in the foyer to book trips and massages. They say they have a flag you can put up to avoid hassle, but the staff don’t actually know anything about it! There are half finished electrics everywhere, with cables dangling from walls and ceilings and more worryingly, in the swimming pool. As a result, we avoided the pool completely. The first room we were offered had fumes coming from the air conditioner and couldn’t be turned off. We were given a different room and had to move our son’s bed to the other room ourselves! The morning after, the housekeepers shouted at us for “taking” things from the other room. By far the biggest issue though was on arrival. We were told our room hadn’t been paid for. This was not the hotels fault, it was Love Holidays (who we will never book with again) but although they knew it was a regular fault and that they would get their money, they hadn’t dealt with it by contacting them before we got there. We booked a year ago! And they wouldn’t let us in until we had sorted it, which took 4 hours, until midnight. The location isn’t great either, it’s in a down at heel area and there’s not much to see or do without getting a taxi. I wouldn’t return for these reasons.

Amazing ! Excellent hotel with amazing people the best receptionist Mohamed AlKady all time was for help . a wonderful hotel manager who cares about the safety and comfort of guests. great food! thank you, I'm coming back with my husband again, October 30 to November 6, the reservation has already been made! 2024 the most beautiful memories and wonderful people

Stayed for 3 weeks and it was my 3rd time at this hotel. Will be back again in December. Great location, good food, friendly and helpful staff, clean rooms. Mohamed from reception always was very helpful, polite and friendly. All employees are friendly, polite and helpful and this is what makes stay even more nice.

Perfect , the best animation I really recommend this hotel food good very tasty my room it’s clean big also here all people very good and friendly I love this hotel like my home I want all people come here because really here the best ❤️❤️❤️❤️❤️

Very good hotel,nice People,good service,antimation very nice and good.i like pepsi very much!! I like the People there, the food is good! We had really good time with all the staff. Very good hotel Good hotel We came here 4 times! We go back every year

⭐️excellent hotel⭐️ family hotel, the rooms are very nice, the food is very good, the beach and the sea are excellent. sometimes it is possible to see dolphins. thank you for the good and willing reception Mohammed Elkady. nice vacation with my family at this hotel. we will be back soon.☀️🍹🐬🌊

The hotel is okay, animations cool, we had fun!! Pokoje dość średnie ale jak ktoś dorwie dobra promocję i znajdzie tanie wakacje to warto. Plaża bardzo blisko, dość duża, trochę kamieni przy wejściu do morza ale jest znośnie. Mamy fajny wyjazd.

Nice little hotel, excellent staff, good food, nice rooms! Pool and beach are in close proximity, rooms are nice, go see for yourself, highly recommended! Everything you need is there, they do laundry to. Very disabled friendly also. Nice..