Go Hotels Iligan

Go Hotels Iligan Reviews

Go Hotels Iligan

Robinsons Place Iligan Complex, Iligan, Lanao del Norte, 9200, PhilippinesView Hotel Details
Go Hotels Iligan
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Go Hotels Iligan Guest Reviews

3.9/5
Good
31 Reviews
Verified reviews
Location4.1
Amenities3.6
Service3.8
Cleanliness3.9
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All reviews(31)
Positive reviews(21)
Reviews with photos/video(6)
Awesome stay(6)
Negative reviews(1)
My Beautiful Gaia
Twin Room
Checked in Mar 2024
Family
22 Reviews
3.0/5
Posted on Jun 15, 2024
The first time I stayed in this hotel was fine but the last time was awful we had a leaky flooded sink yes clean crisp bedding But this hotel is too pricey just for that just a room - it is the only okay hotel in Iligan City which you have no choice
azukisan
Twin Room
Checked in Apr 2024
Solo travelers
4 Reviews
4.5/5
Great
Posted on Apr 17, 2024
My experience was great. The location is very convenient to access the mall and taxi stops.
Anonymous User
King Room
Checked in Aug 2023
Family
2 Reviews
5.0/5
Outstanding
Posted on Sep 25, 2023
We got to check in immediately and whenever we have requests, they would see to it that it will be catered right away. The breakfast was also good and the personnel were approachable 🫶🏻 we had a great stay overall.
Anonymous User
King Room
Checked in Nov 2023
Family
7 Reviews
4.0/5
Very Good
Posted on Nov 4, 2023
Very nice location will surely come visut again
noela galleca
Twin Room
Checked in Jul 2023
Family
1 Reviews
3.7/5
Posted on Aug 24, 2023
In my 3 days stay at Go hotels,it was worth it,had a very amazing experience as I have a relaxing stay, good value of money, very near to mall which is Robinsons Galleria and staff are very accomodating. I recommend it at 4 stars.Thank you so much and shall come back again someday👍👍💌😉
6/9
Joan
Twin Room
Checked in Jun 2024
Business travelers
2 Reviews
4.2/5
Very Good
Posted on Jul 1, 2024
Good location, clean rooms and the hotel is good.
Brock Hill
King Room
Checked in Apr 2023
Business travelers
6 Reviews
4.2/5
Very Good
Posted on Apr 17, 2023
positives - great location, clean rooms, friendly & efficient staff negatives - no kettle or coffee facility in our room, no central table area for practical use.
Alovin
Twin Room
Checked in Feb 2023
Couples
1 Reviews
4.0/5
Very Good
Posted on Feb 24, 2023
The hotel staff are polite and accommodating. The security personnel is really doing their job for safety. Supermarket and department stores are just part of the hotel building for easy access.
Alban Rey
Twin Room
Checked in May 2023
Other
1 Reviews
3.5/5
Posted on Jun 17, 2023
Need to improve their customer service.
Anonymous User
Twin Room
Checked in Oct 2023
Solo travelers
11 Reviews
3.7/5
Posted on Oct 28, 2023
Adequate hotel for a good location and unsbò 2 nights. Boutique type
Original TextTranslated by Google
Matt-Nia2023
Checked in May 2024
Family
4.0/5
Very Good
Posted on May 19, 2024
I stayed in this hotel for 3 days. Walked in and got my room, People are very friendly and accommodating. As you enter the lobby, It is comfortable but the only problem I had was, I always wake up early in the morning with people's voices. One morning I have to open my door and shout at the group of people to shut up. Also when it comes to towel they are limited. you cannot have a 3 or 4 towels. My suggestion; they need to put a sign in every lobby floor that said "Observe Silence" Over all experienced; I had a good time staying here.
Response from Property: Hi Matt-Nia, Mabuhay from Go Hotel Iligan! Thank you for taking the time to share your feedback regarding your recent stay with us. We truly appreciate your detailed insights and are delighted to hear that you found our team friendly and accommodating. We sincerely apologize for the inconvenience you experienced due to the noise disturbances during your stay.Please know that we take guest comfort very seriously, and we will address this matter with our team to ensure that appropriate measures are taken to maintain a peaceful environment for all our guests. Your suggestion regarding adding signage to remind guests to observe silence is valuable, and we will certainly explore implementing such measures to enhance the overall experience for our guests. Regarding the towel issue, we are sorry to hear that you found them limited. We will review our towel policy to better meet the needs of our guests. In the meantime, please know that additional towels are always available upon request at the front desk but with additional fee. Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.
751simonn
Checked in Jan 2024
Couples
3.0/5
Posted on Jan 7, 2024
Bear in mind there aren't many modern hotels in Iligan City, so this is still a good choice. The overall hotel is pretty good, it's literally at the door step of Robinsons Mall with loads of good places to eat and drink. We stayed 2 nights, went to a family event across town and returned for another night, and the porters were great about letting us leave our bags for the night we were away. They are friendly at the front desk and very helpful, everyone speaks English there. The hotel is showing it's age, and the carpets are all worn out in the reception area and need replacing. The rooms are not huge but are good enough, but the toilet/shower area is really tiny, and you will bash your knees and elbows whenever you try to use them. The beds are comfortable and clean. However, the floors of the room are tiled and are very dirty indeed - we had to ask the front desk to send a cleaner up, which they did promptly, and he swept up large amounts of hair, dirt and food wrappers from previous guests. This happened in both rooms we stayed in, so it wasn't just bad luck with one room. The bath area was unclean and the faucet was hanging loose on the sink - again, in both rooms. Hot water was hit and miss, sometimes it worked, sometimes not. Hanging space in the closet is limited, so we had to live out of our suitcases. No restaurant here, but you get a food voucher for a nearby eatery to get a good basic hot Filipino breakfast. Plenty of free parking, and the porters will watch your car overnight. With a few improvements it could be a really great hotel. Hopefully it will all be fixed next time we visit Iligan City.
Response from Property: Dear Sir. Simonn, Mabuhay! We would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Iligan City! We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies. Being known for our great customer service it came as a surprise, and we would like to make things right. We understand your disappointment with cleanliness and agree that this is not acceptable. It is important to us that our guests are more than satisfied and we would like to resolve this issue immediately. We really appreciate you taking the time to share your experience with us. Rest assured this matter will be discussed with the team and an appropriate action will be given. We wish you safe travels and look forward to seeing you again soon!
ssaera
Checked in Aug 2023
Family
5.0/5
Outstanding
Posted on Aug 24, 2023
A good place to stay when you are in Iligan. Very clean and spacious. Just next to Robinsons so there a lot of resto around and make's it easier to find place to eat. It's quite at night which I preferred.
Response from Property: Hi ssaera, We would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Iligan City! We really appreciate you taking the time out to share your experience with us. It is through feedback such as yours that we are able to maintain, as well as improve the quality of our service. May we end by saying that it was a pleasure to serve you at Go Hotels Iligan. We wish you safe travels and we look forward to welcoming you back very soon!
Guest User
Checked in Jan 2023
Family
0 Reviews
2.0/5
Posted on Jan 31, 2023
Recently stayed in go hotel iligan city for 4 days over all standard was good. Staff pleasant, ROOM SERVICE / CLEANING TERRIBLE 😐😒 No Restaurant Tried to CHARGE for Chocolate Stain on Sheets. No tea / Coffee making Facilities but use COVID as Excuse , not enough TOWELS / etc... WOULDN'T RECOMMEND...
Response from Property: Mabuhay! Maayong buntag Ms. Betsy, We would like to apologize for the lacking of amenities you experienced during your stay this is not the quality of service we offer. We value our guest’s opinions and would like to thank you for bringing this to our attention. I can assure you that the necessary steps/appropriate actions have been taken to avoid such inconvenience. We thank you for your patronage and look forward to having you back with us at Go Hotel Iligan soon.
Guest User
Checked in Jan 2023
Family
0 Reviews
4.0/5
Very Good
Posted on Jan 31, 2023
Located at City Center. Nearby good restaurants. Adjacent to Robinsons Place. On the highway. Nearby food courts. Good & reasonable price. Free breakfast. Good grounds, parking areas. You can take a brisk wall on their wide ground. Nearby movie theater.
Response from Property: Thank you for the kind words, kIZ! We’re so happy your stay at our hotel went so smoothly. Would you mind sharing with your friends who are about to visit the area too? We’d love to continue providing great service to awesome guests like you. Thanks again!