Essence Hotel

Let's start from the basics. What you see in the photos do not represent reality. Well done to the photographer who managed to hide how dilapidated the accommodation is. Specifically: The rooms too small, one on top of the other. The rooms are filthy, dust everywhere. The glass in the bathroom door has probably never been cleaned (see attached photo). Closets, dirty. Basin; Her bottom had changed color, bleach is never used, not a single day did we smell anything in bleach or anything at all that reminded us of cleanliness. The building is in a bad condition externally (damaged - paintwork) but also internally as the furniture was battered and had lost its color as well as the walls have been painted in the corridors. The aesthetics of the hotel are also miserable, curtains everywhere for no reason with strange lights that you don't see in the corridors at night. The room has too many lights, which do not turn off individually, they have a central switch. So either you will be squinted by the light or you won't be able to see in front of you. In the shower we found half-finished shampoos from the previous ones that the cleaners had not collected. 3 days in a row, they didn't put me a panosedon and I had to call them at 12 at night to bring it to me. The cleaners don't use a vacuum cleaner. Broom and farasi and holy God. On the last day I went back up to the room after breakfast and was sweating, we had to leave it wide open for 10 minutes to let it dry out in the cold. Ok I get that people sweat when they clean and do chores but not like this guys, we couldn't stop. Balcony; Ok, chairs on the balcony? ok Small table? Never, so you can't sit on a balcony if you want (if you want to sit on a balcony in the stink, cobwebs and dust that has literally never been cleaned). Let's go to breakfast: Breakfast in the basement ( -1 ) at tables for 8 people which were full of crumbs and you will necessarily have to eat breakfast with other strangers at the same table. The food stale and plastic, the only nice thing was the water. Napkins missing, only if you asked. On Monday, we went down half an hour after breakfast had ended because no one had informed us that on weekdays it ends earlier. So we left hungry. Kudos to the photographer as he has amazingly managed to camouflage this shack you call a 4 star hotel. And if they paid us, we wouldn't go again. 200 euros a night for a family of 3, I'd rather burn it than give it to them. It is worth noting that the most important problem of all of these is cleanliness. It is not clean, the cleaners do not clean, they enter your room for 5 minutes, throw 2 sheets and leave. I suggest the management to review the staff they have chosen for the cleanliness of the accommodation. 1 star because I can't put 0. Far from specific

Where do I start? Good evening we didn't have the central light of the room only 2 small yellow lights just enough to say we see. When we asked if something could be done about the light, he told us that it just happened and he can't do anything about it on the day we went and obviously didn't suggest we change rooms. In the bathroom there was only a small sample of shampoo and a small bubble bath for 2 people. There was no electrical outlet anywhere in the bathroom so my wife had to do her hair outside without a light or a mirror. In general, the room was dusty and the worst was the bed, which you will see from the photo below (it needs no description). Regarding the breakfast, everything was cold and with little variety, they didn't provide paper towels & water unless you asked for it. The breakfast area was extremely cold (we had to bring jackets) let alone that no one cleared the dishes and all this for 27 people who were there for breakfast. Tsamba €75 + €3 tax. Disappointment...

the hotel was unacceptable based on the reputation it has..I can't understand why this property has 4 stars..Breakfast and dinner were the same every day and looked like yesterday.I'm not talking about the rooms small without slippers and bathrobes ..Dirty without changing the sheets for 4 days...I asked to have the sheets changed and they gave me a pillowcase to put on myself..From there we understand how miserable the staff was..The other people I came with had been put room for A.M.E.A. I will never come again..The worst..

It was a choice that satisfied all our expectations! The space as well as the rooms were very special, modern and tasteful. Excellent design even in the standard double we stayed in, which was very spacious and beautiful. The staff was very kind, and willing to serve our every need as well as all our additional requests that arose. Really, I think it was the best choice for the occasion of our visit to Ioannina. Excellent hotel, which we will choose again on our next visit to Ioannina.

Large rooms with modern decor and very - very comfortable and nice beds! Friendly reception and service, with comfortable parking and in a convenient location (behind LIDL). The breakfast did not live up to our expectations (due to covid?). If there were screens on the windows, we would enjoy the Ioannitian evening.

Below expectations unfortunately. We expected it to be a good hotel and provide us with everything a hotel of its class can. Plus the very kind lady at reception and one of the staff in the breakfast room who was very kind. Unfortunately the breakfast is limited in variety but more in quality/quantity. Unfortunately the mask went in and out depending on whether or not someone approached the buffet. The room was clean but the sliding bathroom door did not move easily. Unpleasant odors were coming from the toilet siphon. A shame because it has the specifications to be a reliable hotel in the area. I had booked rooms for my relatives 3 years ago and they were very pleased. I wish the bad texts would be corrected.