Prestige Hotel Old City

Prestige Hotel Old City Reviews

Prestige Hotel Old City

Koska Caddesi No: 6, Istanbul, TürkiyeView Hotel Details
Prestige Hotel Old City
Prestige Hotel Old CityPrestige Hotel Old CityPrestige Hotel Old City
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Prestige Hotel Old City Guest Reviews

4/5
Very Good
21 Reviews
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
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All Reviews(21)
Positive reviews(17)
Reviews with photos/video(2)
Negative reviews(4)
Jennifer
Checked in Aug 2023
Other
5.0/5
Outstanding
Posted on Aug 3, 2023
The staff at breakfast time was amazing ~ Ahmet ~ Head Waiter was very kind and caring. I had my two grandchildren with me who loved the pancakes °•☆▪︎.... x The hotel was very clean and the rooms were spotless. The cleaners were polite. I would recommend this hotel its close to everything
Guest User
Checked in Apr 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Apr 23, 2023
Prestige hotel Istanbul is one of the best hotels! I've travelled a lot, during the last 30 years and I've tried a lot of hotels in the world, from chalets in the mountains to 5 stars hotels in different cities, but Prestige hotel in Istanbul remains one of my favourites. I've stayed here many times and I will do the same in the future. The hotel is very clean, rooms are large and comfortable, bathrooms very well equipped. The staff is very friendly and you can feel Turkish hospitality. The breakfast is excellent! Thank you Prestige!
Response from Property: Dear Stanicac, Thank you for staying with us at Prestige Hotel Istanbul and for taking the time to comment on Trip Advisor. Guest comfort and satisfaction is of paramount importance to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodation. We try to take precautions to make sure all our guests are very happy and we take recommendations into account. We hope to welcome you again at Prestige Hotel Istanbul as soon as possible. Best regards Prestige Hotel Old City ISTANBUL
Jasmin
Checked in May 2023
Other
4.0/5
Very Good
Posted on May 21, 2023
No coffee and tea in rooms and no air conditioning.
FIMA
Checked in Nov 2022
Business travelers
5.0/5
Outstanding
Posted on Nov 23, 2022
every time when i'm coming to Istanbul ,i stay in this hotel.Wonderful and helpful personal,all of them.
Guest User
Checked in Jul 2022
Other
0 Reviews
1.0/5
Posted on Jul 7, 2022
My family and I stayed 4 nights and had very bad experience with this hotel.The condition of the rooms are completely opposite as shown in the picture on their website. Beds were very small with dirty linens one of the sinks was clogged and smelling. The baseboard was ripping off and wall was chipped. The shower didn't even have a shower door. I reserved family room for 4 people one of the beds wasn't even a bed they just put a mattress on top of a couch which was very unstable and falling off. My husband kept falling off the bed/couch. We loved the location and the breakfast it had many variations, however on Sunday they were not refilling the food and making omelets.
Response from Property: Dear Syedahussaini, We appreciate your valuable comments; and we apologize for the inconvenience. We are very sorry to hear that you were not satisfied with your stay. You can be sure that your feedbacks have been shared with respective department heads in order to prevent similar issues from reoccurring. We can only hope that we will have the opportunity to welcome you back soon, during which we will have the chance to offer you our improved service, quality and Turkish hospitality. Best regards, Prestige Hotel Old City ISTANBUL
Guest User
Checked in Oct 2021
Business travelers
0 Reviews
1.0/5
Posted on Oct 10, 2021
Very dirty hotel Very noisy rooms with thin walls, terrible noise machine from outside near my window Rude receptionists, they have starnge behaviour toward me and my mother Covid hygiene mesures in the breakfast are not respected by guests coming from countries with high cases of covid Poor housekeeping services, i asked for it but they didn't change my beedsheets in all my 10 days stay In this hotel you will feel as in a warehouse, all guests are from Asia, all guests of this hotel are tradespeople, there is a big warehouse in front of the hotel reception If you are in vacation please avoid this hotel
Response from Property: Dear Samuel, We appreciate your valuable comments; and we apologize for the inconvenience. We are very sorry to hear that you were not satisfied with your stay. You can be sure that your feedbacks have been shared with respective department heads in order to prevent similar issues from reoccurring. We can only hope that we will have the opportunity to welcome you back soon, during which we will have the chance to offer you our improved service, quality and Turkish hospitality. Best regards, Prestige Hotel Old City | ISTANBUL
Guest User
Checked in Jan 2022
Family
0 Reviews
1.0/5
Posted on Jan 4, 2022
I reserve family room..but i suddenly the room very very hot really like sona ... cant sleep in the night ...the room no have air conditioning. .. very very very hot ..also if closed the central heating ...tye rooms very hot ..cant sleep...this hotel have problems in central heating
Response from Property: Dear Bilal K., We appreciate your valuable comments; and we apologize for the inconvenience. We are very sorry to hear that you were not satisfied with your stay. You can be sure that your feedbacks have been shared with respective department heads in order to prevent similar issues from reoccurring. We can only hope that we will have the opportunity to welcome you back soon, during which we will have the chance to offer you our improved service, quality and Turkish hospitality. Best regards, Prestige Hotel Old City | ISTANBUL
Guest User
Checked in Oct 2021
Family
0 Reviews
3.0/5
Posted on Oct 15, 2021
We enjoy the breakfast it was tasty and variable The hotel silent and quiet The stuff are good The worst thing is the cleaning services we stay 3 nights with no cleaning even the floor are dusty and old things are found around
Response from Property: Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Prestige Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Issues related to the development were communicated to related departments. Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future. Kind Regards, Sales Department Prestige Hotel Old City | ISTANBUL
Verified traveler
Checked in Jan 2022
Other
4.0/5
Very Good
Posted on Jan 12, 2022
It was a decent stay in general
Guest User
Checked in Jan 2022
Other
0 Reviews
0.0/5
Posted on Jan 6, 2022
(Photos only)
Ali
Checked in Oct 2022
Other
4.0/5
Very Good
Posted on Oct 5, 2022
Good
Bouldjedri M
Checked in Feb 2024
Couples
4.0/5
Very Good
Posted on Feb 21, 2024
Very good stay in this charming hotel! All the staff are welcoming and do everything necessary to make you feel comfortable, the breakfast is rich and varied. The room service is excellent, the room clean. Good location near the metro and tram and quite a few tourist places. The only problem is the noise transmitted from other rooms.
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Necdet
Checked in Oct 2023
Business travelers
3.0/5
Posted on Oct 5, 2023
The hotel urgently needs renovation. The staff is very friendly and very attentive and warm. That makes up for a lot.
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Guest User
Checked in Aug 2023
Family
0 Reviews
4.0/5
Very Good
Posted on Aug 14, 2023
Good location in Old City Istanbul near metro station decent hotel the rooms are spacious the bed is very comfortable the breakfast good and varied there is a store next door open 24/24 you can buy biscuits milk yurts cheap fruit
Original TextTranslated by Google
Response from Property: Dear Mahdir, Thank you very much for choosing Prestige Hotel Istanbul for your visit to Istanbul and for sharing your experience on Tripadvisor.com. We are happy to read that you had a pleasant stay with us. Such comments motivate us more than anything else and show that we are on the right track. Of course there are points we need to improve, we are all working on them. I hope you will come back to visit us soon... With our respect and love. Prestige Hotel Old City ISTANBUL
Guest User
Checked in Dec 2022
Couples
0 Reviews
5.0/5
Outstanding
Posted on Dec 13, 2022
The Prestige Hotel combines a convenient location in the heart of shopping in Istanbul, good comfort and a cozy, homely a**osphere. Delicious and quite varied breakfasts, from salads and soups to pancakes, Turkish pies and various pastries. The room is standard, clean, they provide soap and shampoo. Considering that our flight was in the evening, we were allowed to stay in the room until 15 o'clock without additional payment, gave us tea for the trip, loaded our things into the car without requiring a tip, and wished us a good trip. We will definitely stay at this hotel again and will recommend it to friends and acquaintances. Married couple Nadezhda and Anatoly from Sochi.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for staying with us at Prestige Hotel Istanbul. We appreciate your time and your review on Trip Advisor. Guest comfort and satisfaction are very important to us and our hotel makes every effort to provide comfortable, clean and friendly accommodations. Please be assured that your feedback has been addressed to our executive team and we are working hard to take immediate action. precautions to make sure all our guests are very happy. We look forward to welcoming you back to Prestige Hotel Istanbul in the near future. Sincerely yours PRESTIGE HOTEL OLD CITY ISTANBUL