dan_dan228
October 5, 2023
Jinan Ziyue·Meixiu Hotel (High-tech Zone Qilu Software Park Branch)
The hotel is still relatively new, relatively clean, the bed is very comfortable, the room is relatively spacious, and the service is very friendly. It is still a relatively new hotel. The mineral water in the hotel is unlimited, and drinks, beer, and soda are also provided. The hotel has its own parking lot. There are shopping malls nearby, and Wanda Plaza is not far from here. The transportation is convenient. Breakfast is on the second floor. The hotel also upgraded us to a comfortable and adjustable deep sleep bed for free. It is very clean and hygienic, and the service is also very good. The hotel also gave us a large box of moon cakes as a gift, which was great.
There is a restaurant on the second floor of the hotel called Siji Minghu (High-tech Store) with a good environment.
Jinan Ziyue·Meixiu Hotel (High-tech Zone Qilu Software Park Branch) hotel service is really good. We also gave us a breakfast, a total of three breakfasts. The breakfast was very rich and complete. I was very satisfied. The milk was also fresh. Milk, all aspects are considered carefully. It would be better if some self-service mineral water and drinks can be provided.
What needs to be improved is the awareness and quality of breakfast service staff. The quality of each employee's service marks the quality of the hotel.
There is also the quality of red kidney beans and corn kernels in salads, as well as some nuts, and the quality of dried fruits must be strictly controlled to ensure freshness.
In the spirit of eating with confidence and providing comfortable service, giving customers more care and warmth is the best reward for them.
One more thing to add is that when I finally left, I felt that the service at the front desk was also very impatient in the last day or two. I don’t know why, but my emotions are very serious, and I really need to improve myself. For example, you ask him to deliver your express delivery to you, or ask him to ask for some water. He will tell you that I am very busy here, please wait a moment. Very emotional. Then when checking out, every guest gave us a small gift, but because they gave us breakfast, they would not give us any more small gifts. The words were very cold, stiff, and a bit uncomfortable. I think the service To do it well, it should be consistent. Don't be emotional or have an attitude. I hope leaders will take it seriously! I just wrote down my true feelings after living here for five days.
Stayed at this hotel for five days and had five breakfasts. Had two meals at their Chinese restaurant.
Original TextTranslation provided by Google