Guest User
January 28, 2023
The location of the hotel is far from the attractions, and there is no bus station nearby. The hotel is relatively old, the facilities in the room are old and poor, there is a lot of dust on the table, and the room smells of the toilet. The consumption of the hotel is unclear. There are consumables in the room. There is no explanation before check-in, and there is no detailed list in the room. The three-person room I stayed in did not consume anything when I left the hotel. The reason for the refund of the deposit is that it was used. Consumables, people have already left the store, and they can’t be confronted face-to-face. It’s obvious that there is no consumption. How can it be said that the guests have spent money? Your hotel should provide evidence to prove it. There are no details. The hotel can say whatever it wants. Everyone must pay attention to asking whether there are any consumer goods in the room when checking in, otherwise it will be easy to suffer. . I didn't take any photos when I checked in. I was too tired after swimming and didn't have time to take photos. Finally, give Ctrip a thumbs up, from the perspective of trusting customers, this matter was handled properly. Everyone wants to be happy during the New Year, but they are afraid that it will affect the mood of travel.
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