I'm glad that the front desk was polite and thorough in explaining the situation.However, what about the response from the person who was probably in charge of the dinner venue? It was Mark. Do you have all-you-can-drink options during the reservation stage, confirmation call, check-in, and before going out for a walk? I heard that. I heard that it would cost this much, but when I went there, the person who seemed to be in charge wasn't there, it was just the guests of the banquet. That's what I was told. Isn't that strange since you've checked it so many times? When I asked her, she disappeared and I had to wait. Who said that? They looked for the culprit, but he disappeared again, and they said they couldn't confirm because he had gone home. I felt the worst. Isn't it strange that the story is different? In the end, we got all-you-can-drink, but the menu was different from what I had heard. It seems that no matter how many times I check it, there is a difference. I'm worried that the front desk staff and the person answering the phone will have a bad experience afterwards. I apologize to the person who seems to be in charge. I was told this, but I felt the worst.The other staff members were very responsive, so I enjoyed my meal. The staff member was really sorry when I left. He said. The staff were really nice.
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