Aranya Boutique Hotel

Great location and service.

My recent experience at New Shivapuri event Hall - Aranya Boutique Hotel in Kathmandu left me with conflicting feelings as it unfolded as a series of highs and lows. Let's start with the lows. The event I hosted was plagued by a slew of issues. Firstly, despite assurances, nothing was ready on time. The staff appeared disorganized, and the lack of punctuality cast a shadow over what should have been a joyous occasion. The party venue, advertised as accommodating 200 people, proved to be a tight fit for our 150 guests. The cramped space diminished the overall experience, and it was clear that the venue's capacity had been grossly overestimated. Adding to the frustration, it seemed that our event took a backseat when there was a larger function in progress. The lack of attention and importance given to our gathering was disheartening, making us feel like an afterthought in our own celebration. On a positive note, I must commend the room, room service, food, and front desk staff. The accommodations were comfortable, the room service was prompt and friendly, and the front desk personnel were helpful. It's unfortunate that these positives were overshadowed by the glaring issues with the event venue. However, one significant letdown was the absence of a designated nursery or an extra room to cater to attendees with children. Despite prior requests, this basic consideration for families with young ones was overlooked, showcasing a lack of foresight and customer-centric thinking. In conclusion, while Aranya Boutique Hotel offered some positive aspects in terms of accommodation and service, the dismal experience with the Shivapuri event venue leaves me hesitant to recommend it for celebrations. The highs were marred by significant lows, and for those looking to host an event in Shivapuri Hall , it might be wise to explore other options that prioritize both professionalism and customer satisfaction.

It was great service and lovely environment in the hotel. I had 2 night stay and it was very wonderful being there. Good food, quick service and comfortable room.. Had a great experience overall.. Love to visit again..