Residence Inn Kansas City Country Club Plaza Reviews

Stayed on three separate nights in a week, twice in a queen studio and the other in a king studio. Queens were located inside the hotel and a much nicer room. King had exterior access, which was not mentioned in the description, and felt less safe. There was an inner foyer to each cluster of 6 king rooms (2 x 3 floors) that was locked to the exterior and very appreciated. With less neighbors, I would have expected it to be quieter, but there were slamming doors at 2am on a Monday night and dogs loudly whining. Definitely ask for a pet free floor if you're not bringing your own pets. If the king and the queen are the same price, consider that a sign. Service was very nice and friendly. Breakfast was great - good selection of food and tasty.

This hotel really needs a renovation. Nothing like other Residence Inn. At arrival the lady on the desk was friendly, elevator was not working so she waved parking fee. Parking on 2nd floor was a little shady but we had no issues. Room was outdated, sofa/bed has stains and when we opened it to set the bed, it had chips inside so it was not clean properly. During the night the room next to ours #616 were either watching a game or something and they were very loud, we could tell there were multiple persons there since we could hear them since we reach the 6th floor. Beds was comfy, for the purpose of sleeping one night was okay but, I will not stay again. Breakfast was okay.

The room smelt like cigarette smoke. We requested a different room and they gave us one. The new room was not clean nor well kept so we cancelled our reservation and found a new place.

This is the worst Marriott I have ever stayed in. It's old, dirty, and smelly. Elevators are horribly slow and loud to the point of feeling dangerous. Most of the staff were very pleasant but check in took forever and we were the only customers checking in. Never Again!

The hotel is located in the heart of the city, close proximity of all the things Kansas City has to offer. The rooms were suites, nicely appointed with very comfortable mattresses! Free breakfast 7 days a week! Hotel staff were amazing from front desk to Room Service.

My family and I had a wonderful stay at the Residence Inn Country Club Plaza. The staff was outstanding. Breakfast was delicious. In short, a great place to enjoy!

Hotel was friendly and clean. The staff went above and beyond with top notch customer service and the location was superb. My only complaint would be the beds were too firm.

Quiet and clean hotel. Right off the plaza for lots of shopping and eating options. Breakfast was not too appealing but was convenient.

Easily the worst so called “3-star” property we’ve ever stayed. Good location and service are the only positive aspects. However, incompetent building design for rooms not in the main building. For the others, Beds are next to your door, and next to the building entrance. We were awoken at 120am, 220am, 330am, 355am, 445am, 535am by said door slamming shut. Since quality sleep is my priority, this place fails, and we will NEVER stay at any Residence Inn again. In fact, I’ll hold a grudge against Marriot in total.

Everything about the hotel was great. The only complaint I had was the shower handle leaking, which hurt the water pressure in the shower.

Everything was really good. The staff was wonderful. The water pressure in the rooms was atrocious. Certainly there is a little bit of wear and tear on the building but other than the water pressure overall it was a great place to stay with a great location.

It was a beautiful hotel and room. Very quiet neighborhood, walking distance to restaurants

Excellent place and location. Super clean and comfortable.

There was only one elevator for the whole hotel. We were on the 6th floor and the elevator took over 10 minutes to get to us one time. Not convenient for a larger hotel to only have one elevator. Otherwise very pleasant experience