Best Four Star Hotels in Kazan

Totally loved my stay there. All the staff where so friendly and welcoming. My hardest part in Russia was that I don't speak Russian and most of Russian people don't speak English. Yet that wasn't a problem in the Hotel. The Wonderful reception staff were there always to help. And they were really a good guide to where should I go or what to visit to get to know more of the city and the culture. The food choices in the restaurant were good. Can't talk about the Bar as I don't really drink. The hotel is in 10-15 min drive from any nice place in the city. As well as talking around the hotel and finding nice restaurants and shops is possible as well. It was a wonderful joinable safe and secure experience that I had there. Wait for me .... I am coming to visit again. :)

We were a family in the hotel from 23 to 26 February 2023. The hotel is not new but very comfortable. The atmosphere in the hotel is pleasant and somewhere a little fairy tale. The staff are very polite and social. I would like to mark the cleaning of the rooms - the quality is above any praise! Delicious breakfasts with a glass of champagne make the mood of the day. Restaurant with a fireplace, very comfortable to spend not only breakfast but also dinner. I recommend to try local lasagna and ravioli as well as local cheeses. The location of the hotel is very convenient - in step-by-step access to the Kazan Kremlin and Bauman pedestrian street. In general, I recommend both single travelers and family couples with children.

We moved to this hotel after a horrible experience we had with Luciano Spa hotel (read that review to avoid it). Shalyapin hotel, named after the famous Russian opera singer is located right on the pedestrian Bauman St, next door to the beautiful Epiphany Cathedral. We had the luck being allocated the room with Cathedral view. Hotel is nothing to write home about, yet decent with fair sized rooms and average breakfast. Unfortunately, at time of our stay the pool didn't work. I find it a good and economic hotel for any tourist stay in great location, more than double cheaper than Luciano.

Данный отель точно не 4 звезды, вообще не понятно как кто-то мог присвоить такую оценку. Люди, которые пишут восхищенные отзывы, видимо никогда не были в отелях 4* (можно просто сравнить с отелем Рамада (4*) или даже с Ибисом (3*), который имеет оценку ниже, чем Дом Волги. 1. отель находится на 3 этаже, первые два - клиника. каждое утро, спускаясь на завтрак/улицу наблюдаешь очередь из людей, которые пришли в клинику. каждый раз мелькает мысль «а не подхватишь ли ты какую-нибудь заразу?» 2. лифт конечно же отсутствует. каждый раз идешь по узкой крутой лестнице. если у вас высокий рост, то поднимайтесь аккуратно, чтобы не оставить шишку на голове, ударившись об потолок между 2-3 этажом 3. завтрак. спускаешься через очередь из людей в клинику. проходишь через какие-то бытовые помещения. по середине в комнате стоит круглый стол, за которым сидят все постояльцы данного заведения (отеля). Из еды: дранники, сырники, колбаса, сыр, овощи, блины, варенные сосиски, каша и яичница. если вам вдруг захочется выпить вторую чашку чая или кофе, будьте добры заплатить 50 рублей 😂 4. ну а теперь про номер. кратко: очень нуждается в капитальном ремонте. есть кондиционер (очень старый, но работает и на этом спасибо). есть телевизор (тоже работает). маленький холодильник. в номере оооочень темно, мало освещения. на полу валяются удлинители. шторы на окнах порваны, поэтому не удивляйтесь, когда ночью вам в глаз будет светить фонарь 👌🏻 на кровати одно одеяло и покрывало (на двоих), спинка от кровати живет своей жизнью, даже не пытайтесь на нее облокотиться (опасно для жизни). в ванной комнате душевая, раковина, зеркало и туалет. душевая кабина - все углы в черной плесени, слив забит =＞ вода не уходит, чтобы настроить воду комфортной температуры нужно постараться. с раковиной проблема та же, только в несколько раз хуже, вода не уходит от слова совсем. уборка в номере происходит каждый день, она видимо заключается в том, чтобы заправить кровать. полотенца вам не поменяет никто (p.s. полотенца заменили спустя 4 дня), чайник в номере отсутствует, утюг и гладильная доска тоже, каждый раз нужно обращаться к администратору и просить (для отеля 4 звезды очень странная ситуация). 5. чтобы найти администратора или горничную, нужно очень постараться. админ, кстати, находится в отеле только до 4 часов, в остальное время все решает горничная. также горничная может быть в роли «официанта», который будет во время завтрака наливать вам кофе/чай или приносить тарелку, точнее указывать, где ее брать. 6. очень хорошая слышимость. Расположение шикарное, из плюсов все🤗 Абсолютно не было бы претензий к данному отелю, если бы не заявка в 4 звезды. Если бы было указано 2* или вообще без звезд, вопросов бы не было никаких. И вообще похоже на какой-то рехаб (навеяно вывеской между 2-3 этажом «врач нарколог-психиатр»)

I chose this hotel to stop in Kazan for 3 nights where I came to go for a walk. I always try to stay in the center to make it convenient to get out to the city and return to the hotel if I'm tired. I recommend this hotel to travelers in Kazan if (when) go again - I will stay there. Perfectly located hotel: 15 minutes by unspeed. The street of Ostrovsky, on which the hotel is located, passes parallel the pedestrian street of Bauman, on which all tourists go. But it is not noisy because there is no crowd of tourists, and the car traffic on Ostrovsky is not big. One of the few hotels on which I felt ”better than expected”: Looking at the photo I decided that I should make an amendment to the ”art of a photographer” but also the room and bathroom were really big. The furniture in the room is new and modern, which is good. The hearing between rooms was not: maybe I was lucky, or maybe sound isolation is really good. There is a teapot and bottled water in the room. The curtains on the windows are dense. Lights in Kazan early and the dense curtains are not extra. In the wardrobe 4 hangers. I had enough one, but here two would be small. However, it is likely that you can ask for extra. When I asked for an extra bottle of water, they brought 2! Respect! Safe, coat/shoots, minibar, even lay on the shelf a single haircut. Breakfast is a Swedish table. At my request, omlet with selected ingredients has been prepared. There are cashes/omlet/breads/couches, as well as, for those who want, dishes on a tighter basis. Several types of juice and tea/coffee from the coffee machine. Good and dense breakfast is important for me as it allows you to live until dinner at 5 p.m. when all the tours are over. The restaurant has 2 aquariums with neon and mosques, which apparently gave the name to the restaurant ”Aquarium.” Hard Quartet, no five-four luxury, but all necessary is eaten in good quality. I recommend to everyone.

Это тот случай, когда управляющие/владельцы бизнеса вкладываются, развивают и делают много для привлекательности отеля, а находятся исполнители на местах, которые свой глупостью и грубостью перечеркивают труд многих людей,. Из плюсов: Наш опыт в отеле складывался прекрасно. Заселили раньше времени, номер чистый, большой, удобные кровати, приветливые девушки на ресепшн. По запросу очень быстро и бокалы и тарелки принесут. Завтрак отличный. Из минусов: Один из номеров к нашему приходу на второй день не успели убрать, а пришли мы ближе к 16:00… Не очень хорошо уходила вода в душе. Закупать чуть качественнее шампуни или отдельно кондиционер, вода видимо жесткая и очень сушит волосы. Минусы минимальны, для меня никак не смазывая общие впечатления. Из треша: В день выезда был мой рождения. На завтрак всем по запросу наливают игристое. Завтрак в формате шведского стола (не ресторан или а ля карт). На вопрос мужа к администратору могут ли нам дать бокалы пустые (без их игристого), а мы выпьем свое, чтобы меня за завтраком поздравила семья ему выставили счет 300₽ в качестве пробкового сбора). В столовой-шведский стол (не ресторан). На бесплатном завтраке. Где наливают бесплатно игристое. С нас потребовали пробкой сбор за свое игристое, чтобы меня поздравили с др родные… 300₽ это конечно не тема для обсуждения. Но умудриться такой мелочью и так бездумно испортить все впечатление в последний день надо постараться. причем весь персонал/администраторы этой столовой максимально недружелюбные, даже на входе встречают с такими лицами, что неловко входить становиться…

Excellent value for money and good location. Kazan city is not big, so most attractions are within walking distance. Room facilities are good, and nearby restaurants are also ok.

At the moment we live in the hotel. I write, so say, on hot footprints. I want to warn you immediately that there are no claims to the hotel either for accommodation or the quality of the rooms. Everything is great. I want to share the experiences about the restaurant. It's just horror ! I haven't experienced this for a long time. They came to lunch, 3 adults and a child. No one was at all except us. They ordered, asked for beer and yoga to bring immediately. Beer was carried 15 minutes, brought without yoga. Then began miracles. Greenki brought in 49 minutes when the beer was almost drunk, brought cold. On the question : why ? - Administrator Camilla (in her words, although at the level of communication she does not pull on the waiter) replied that all claims to the chef and a lot of orders at all. My remark that we came earlier was left unnoticed, as was 95% of our wishes. 10 minutes later, the “new” yeasts were brought, in fact, cold and brought back. I myself cook and can distinguish the righteous from the sinner. Photo of the grill with roasted garlic , as well as the ”full” guest room is attached. Thank God, the food of the child was brought. That would be sad, though not fun. The pelmen forgot, the wife was hot (she ordered one dish at all) not even brought after an hour. Truff oil in the linguine with truffles was missing, vegetable cutting is disgusting, the quality of vegetables is worse than in the five. The staff barely crawled, did not respond to the call button. I don't know how to understand it, but we will never come here again and strongly recommend not to visit this restaurant at all. I spoiled all the positive impression of the hotel. Such staff I would fire. And by the way, the mega-occupied chef on whom Camilla hung all the dogs didn't come out to us. Well, let him now read and watch how the hotel rating is falling rapidly. How many people read me - look in the profile. All good.

The Hayall Hotel is located in the historical centre of Kazan at Universitetskaya street. There are the Kazan Kremlin, the Kul-Sharif Mosque, the Opera and Ballet Theatre a few steps away from the hotel. It takes about 5 minutes` drive to get to the railway station.The hotel offers 79 rooms, including Standard, Studio, Suite and Apartment. Minimal room area is 32 sq.m. All rooms feature the following amenities: a bathroom, a hair-dryer, Internet access, satellite TV, in-room safe, a minibar, a telephone. All rooms are equipped with electronic locks.The Hayall Hotel offers a conference hall with a capacity of 140 people. Conference room is fitted out with modern equipment: an LCD projector, a multimedia screen, flip charts, CD and VHS players, a TV-set, and microphones.Hotel guests can also visit a well-equipped gym, a swimming pool, and a sauna. The massage service is at guests` disposal as well.The Hayall Hotel also provides the following facilities: a business centre, laundry and dry-cleaning services, a guarded parking lot, excursion service, air and railway tickets booking, transport service, 24-hour room-service, newspapers, car rent, taxi call.

They lived in two-room apartments on the first floor. With all previous enthusiastic reviews, it is agreed: The beautiful location, the parking for the car is available, very comfortable and clean, in the room almost everything necessary for accommodation is available: household and kitchen equipment, dishes, coats and slippers once-off. There is no familiar set of toilet ingredients like a shower hat, ear sticks, etc. It is issued on the recipe as required. Furniture in excellent condition, except the sofa in the living room, violin infection, one of the family members slept on it when he was throwing a hand or a leg at night, and he and the whole family wake up. Ushatan mechanism, it would be necessary to replace. Periodicly from where it felt the smell of food, and not from the windows when closed-smells stronger (at the floor below is the kitchen from the cafe), may from extracts, so that especially susceptible to the smell of the kitchen on the first floor it is better not to settle. In general, the benefits are still much more than the negatives, if it were in Kazan again, it would likely be settled in the same hotel, asking for a room on the other floor.