DoubleTree by Hilton Hotel Grand Key - Key West Reviews
DoubleTree by Hilton Hotel Grand Key - Key West
3990 S Roosevelt Blvd, Key West, United StatesView Hotel Details
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1 night
DoubleTree by Hilton Hotel Grand Key - Key West Guest Reviews
4/5
Very Good
113 Reviews
Verified reviewsLocation4.1
Amenities4.0
Service4.0
Cleanliness4.0
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All Reviews(113)
Positive reviews(93)
Reviews with photos/video(1)
Negative reviews(20)
Guest User
2 Deluxe Queens
Checked in Mar 2024
Family
1 Reviews
Amazing
Posted on Apr 2, 2024
I go there every year and I highly recommend it
Guest User
King Room with Balcony
Checked in Jun 2023
Couples
1 Reviews
Posted on Jun 27, 2023
They gave me a room that had a door that bordered the other room, of course all the conversations, TV and sounds of the guests in the other room bothered me all the time.
LaraV
Deluxe Two Queen Room
Checked in Oct 2023
Family
2 Reviews
Outstanding
Posted on Oct 12, 2023
Very Nice people. Clean and quiet
Garuda
Deluxe Two Queen Room
Checked in Aug 2022
Family
80 Reviews
Posted on Aug 25, 2022
Hotel is clean and not too crowded. Free flow of bottled water. Comfortable beds.
Should have given free breakfast though for the price we paid.
2031936703
2 Deluxe Queens
Checked in Feb 2024
Business travelers
13 Reviews
Amazing
Posted on May 6, 2024
Although it is on the island, it is far from the beach. The hotel has a bus to the city center. It is recommended to take it. After arriving in the city center, you can walk to various attractions and bars.
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Anonymous User
Deluxe King Room
Checked in Feb 2024
Friends
3 Reviews
Great
Posted on Feb 14, 2024
After checking in last night, we walked around a lot. We thought it was pretty good. The environment, facilities, sanitation, services, etc. were all very good. Unfortunately, the time was short and we didn't get to experience the swimming and fitness facilities.
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Guest User
Two Queen Room with Pool View and Balcony
Checked in Dec 2023
Solo travelers
12 Reviews
Posted on Jan 1, 2024
The sound insulation effect of the room is poor. I always hear the sound of water flowing. It's very strange. I can't figure out the reason.
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Guest User
Deluxe King Room
Checked in Dec 2023
Couples
3 Reviews
Outstanding
Posted on Dec 20, 2023
The room was clean and tidy,
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pretty 25
King Room with Balcony
Checked in Dec 2021
Solo travelers
3 Reviews
Posted on Dec 21, 2021
Ctrip said that they paid US$84 when I arrived at the store, but when I arrived, they said they would pay US$128. Then they contacted Ctrip. They didn’t return me. I actually stayed here for the second time. I think the swimming pool is not bad👍
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Guest User
Deluxe Two Queen Room
Checked in Oct 2023
Friends
5 Reviews
Outstanding
Posted on Oct 10, 2023
feel good
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Brenda pena
Deluxe Two Queen Room
Checked in Dec 2021
Family
2 Reviews
Outstanding
Posted on Jan 14, 2022
Excellent hotel and excellent service
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Alan
Checked in Feb 2024
Couples
Posted on Feb 16, 2024
Smoking going on anywhere outside, even at poolside bar. Room smelled like smoke from smoking areas below it. Dressers drawers old and loose wouldn’t close. No water pressure in shower. Rude at check in counter
Patricia
Checked in Feb 2024
Couples
Outstanding
Posted on Feb 15, 2024
The hotel had an excellent shuttle service into town. It left every hour from early morning to late at night which was very convenient.
JoAnn
Checked in Feb 2024
Other
Outstanding
Posted on Feb 9, 2024
Loved the facility and the staff were great. The furniture could use updating. Place in general was dated. Needs some updating and it would be perfect.
Gissette
Checked in Feb 2024
Other
Posted on Feb 7, 2024
simple updates could go a long way. the last place i want to set down my clean clothes to have available after taking a shower is on the toilet. and its impossible to finish feeling clean when im standing in a puddle as im getting dressed. a carpet and small vanity in the bathroom would have made it easier to get myself ready in private as im sharing the room with other people. aside from the fact there was a hole in the bathroom door that was visible from the outside......
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