Ramada by Wyndham Keystone Near Mt Rushmore Reviews

The hotel is very old and the air conditioner is very noisy. Although it is very hot at night, it can only be turned off.

We confirmed about two weeks prior to arrival and reminded them we had a truck and trailer. Upon check-in, we were told we had to park vehicles on the hill across the street. This was not part of the reservation information. We had stayed "on the hill" before and it did not have adequate parking. We were told we could try to park down the road at an open lot which had no one to assist us or take payment (at our expense). There was only a standard mailbox with no contact information. This was the alternative since we were only permitted one parking space at this hotel. There were no other services provided so we canceled the reservation and scrambled to find somewhere else to stay. This hotel is not recommended when there are large events in the area (The Sturgis Rally).

It was nice and close to everything we visited on our trip. The staff were very friendly. Continental breakfast was available on one of the days we stayed but then was not the other day. The kids enjoyed the pool. The room was a little small, but we made it work.

King bed room was small. Refridg was not easy to access. Breakfast offering was meager, refuse containers were full & attendant didn't care.

The property was good, HOWEVER, the room was REALLY REALLY loud. I mean, we could hear pipes with water banging, the mechanical room or something was right under us and besides of being load, it made the bed vibrate when the water pressure stopped. I spoke to the hotel staff, but I’m not positive they will actually do anything for future guests. Nice place.

Property exterior left unlocked 24/7. Room way too small. No place to put your luggage. Shower head too low for taller people.

Pleasantly surprised!! Outside of hotel is great. Lobby and hallways are dated but clean. Rooms were great! Would recommend

The ladies at the front desk were very helpful with information regarding the sites, directions & hours.

Very happy with our stay. Accommodations were clean, attractive and conveniently located to area attractions.

The room we had which was a queen was not in any of the pictures they show. Our room was extremely tiny. It was oddly shaped. He walked in and there was a bathroom you worked further and there was a bed and over in the corner on the other side of the bathroom space was the TV. The carpeting is very old in outdated. The shower rod was extremely rusted and hanging down. The room, that as far as I could tell, was clean. The curtains, which were to filter out the light that was coming from the pool did not do a very good job and so there was quite a bit of light coming in until the pool lights went off. The hotel is on a hill and so you have to drive a steep upgrade, or walk a steep upgrade. Both coming and going. A note of caution, if you are on a charter bus, there is no transportation to go downtown to get your food. Walk to go up and down the steep hill and then on to the main drag. But if you have any mobility issues at all, I would highly not recommend this place due to the location of the steep hill.

The staff at check in were amazing. Friendly, shared good information on places to eat that evening. Room was clean and quiet.

This property is in need of updating! Rooms offer minimal amenities given there is a kitchenette. Towels are very worn. Bathroom very outdated. Room furniture very worn & outdated.

The AC works great, coffee was wonderful & the service was amazing. The room was perfect for someone that’s just stopping to sleep for the night.

Property is tired.. shower/tub slow. Bathroom floor tile not so clean. Coffee pot didn’t work. Building is noisy from other rooms..