Aloft Knoxville West Reviews

Love love Love this place nice super clean and will be back!!!

We were given a room on the interstate side and it was very noisy. We went down for breakfast and there was a sign that breakfast was a private event. Very disappointed over all.

There were stains on the sheet. Looked like someone spilled a drink on the bathroom wall and it never got cleaned up. There was a hand full of someone’s hair in the trash can. No trash bags for the trash cans. No lock on bathroom door.

I’m not sure why I was given a room next to the elevator and ice machine. The hotel was only about 1/3 occupied. It was noisy enough from the interstate traffic.

This was the worst room I’ve Ever stayed at. Expressway noise was at best Horrible. How this place got an excellent rating is unbelievable. BEWARE!! Any place that leaves you ear plugs so you sleep. UNBELIEVABLE!!!’

Hotel staff was very friendly and welcoming. Room was clean and comfortable. They had entertainment in the lobby which we enjoyed. Hotel bar was a bit pricey but very convenient.

Hotel was great, loved our room! The only issue is housekeeping never came on day 2, we asked on day 3, still didn’t come. 4 days into our trip was the first time housekeeping cleaned our room. That I was not happy about, however, everything else no complaints.

I would totally stay here again. Clean, easy and the bed was so comfortable.

The staff was super welcoming and made our stay memorable. They went over and above to accommodate us. Jessica and Andrea are the best!!

The staff was nice but the noise from the interstate was horrible. Then to add to the noise issue was the heater/air conditioner. I hate to say this but if you want to sleep I would avoid staying here.

Such a surprise! First time at this brand and LOVE everything about it! Games and pool table, bar, lots of lounging/private little area options in lobby. Lovely outdoor space with seating and fire table. Nice pool. Fine workout room. Small but nice rooms. Modern, unique, great value!!! Can’t wait to stay again and at more Aloft’s!!!!!!

I didn’t get any sleep because my room was right by the highway

It is a hidden gem! I was struck by the absolutely wonderful smell upon entering the Lobby area and I was hooked once I looked around the Lobby, bar and TV areas. The place is very clean and quiet.

I really enjoyed my stay at Aloft! I stayed there while traveling for work. Check in was easy and quick, and the room was clean. The bed was probably the most comfortable hotel bed I've ever slept in (could use an extra blanket in the room though). However, the star for me was the staff. Everybody was so professional and nice! The bar is fantastic with great service - shout out to Katie! I would absolutely stay here again - thanks to everybody at Aloft!