Guest User
December 29, 2021
(Premium Family Room ) They gave room in terrace which is not safe for family it’s kind of meeting hall and in one corner only one room was there (room pic and given room is totally different), We ask hotel staff to change the room but they didn’t respond since we booked via treebo. So we approached treebo to change the room but they took the feedback didn’t respond early,they simply said will update in 15 mins ,we approached treebo 3 times in every 15 mins interval since we need room asap.we waited there for close to 1hr and left . Till now they didn’t respond just received a message room is canceled .We finally got some good home stay. *this hotel is strictly for bachelor since basement is bar and alway crowded. Take away : Treebo is just an app they don’t know the complete details of the hotel ,so don’t use treebo in hill station since we all want to enjoy the trip .they spoil your plan and mood completely .