White Sand Samui Resort Reviews

There were numerous issues, all concerning and contrary to all booking information provided online at the time of booking. We have stayed 1 night, and since checked out as it was so bad to our health. We are seeking a refund of the remaining 9 days we did not stay at hotel. For reference, we have taken numerous photos at the appalling state of the hotel and rooms. Room - extremely hot, despite AC running full power, I noticed there is gaps in the wall to the outside which I’m guessing is why the rooms remained hot. Doors do not lock securely, meaning unsafe, yellow stains on white bed linen repugnant. No hot water, cold or warm only. Pool - mould and algae growing in pool, making it unusable Bar - was closed, and never saw any service there being available at any time Breakfast - all cooled items were hot, yoghurts, drink, fruit and milk were sitting around without ice or cooling. Extremely bad health risk.

Great location, quiet place, next to the beach, nice beach, recommended for who are looking for swimming in the sea,I was selected pool access room that was great room, large area with the big bath tub and easy to assess to the pool, in this hotel have 2 swimming pools that comfortable for family or group of friends, staffs all friendly and helpful.

Really well kept place The restaurant was a little quiet Atmosphere on the quiet side but with the beach at your toes, it’s a beautiful place to relax and unwind

Beautiful place

Good hotel with wonderful staff.. was a little far from the centre but a good place if you like a bit of quite and calm location.. it was nice that it had access to the beach as well 😊

Good nice

Beautiful hotel, room is very big and spacious, hotel backs right onto the beach which is very ideal, lots nearby, lovely staff. Restaurant is okay for an easy meal close by but would say there’s better options close by and cheaper However definitely recommend 👍

Fantastic hotel on the beach, the pool was great and right next to Lamai. I would definitely recommend and it was extremely affordable! Bedrooms were all spacious and had a bath.

Lovely pool access room, great bath and shower. Hotel staff are top quality, friendly and funny. Booked a second night just beautiful Would highly recommended

Beautiful and pleasant resort primarily in wooden and white colours, which creates a nice holiday vibe. You can just walk from the resort to Lamai beach. Staff are super friendly and always welcome us with a cheery smile!

Do not stay here. The swimming pool is closed as it’s under renovation. I asked for a refund but they refused. Trip were fantastic but the hotel was terrible.

I loved it here, very spacious room with the little pool. My neighbor was a bit weird, she was lying on our sun beads every morning…. I had to get out like acting that i need that sun bed just to give her a little hint to go back to her accommodation. It’s weird how some people have no sense of personal space and understanding that if you’re paying for your accommodation and it also has sun beads, just use what is there for you to use… I was wandering when will she come and show with me or take a nap with me….

Had good time there, directly at the beach. Nice for swimming.

The hotel contact phone number is no is service and I couldn’t modify my date due to flight delays. No a good hotel that has fake numbers.