Bachleda Luxury Hotel Kraków - MGallery

Bachleda Luxury Hotel Kraków - MGallery Reviews

Bachleda Luxury Hotel Kraków - MGallery

plac Kossaka 6, Krakow, PolandView Hotel Details
Bachleda Luxury Hotel Kraków - MGallery
Bachleda Luxury Hotel Kraków - MGalleryBachleda Luxury Hotel Kraków - MGalleryBachleda Luxury Hotel Kraków - MGallery
Select your travel dates to check room availability
编组 10
We Price Match
1 night

Bachleda Luxury Hotel Kraków - MGallery Guest Reviews

4.8/5
Amazing
78 Reviews
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All Reviews(78)
Positive reviews(77)
Reviews with photos/video(7)
Negative reviews(1)
Anonymous User
Deluxe King Room
Checked in Aug 2022
Solo travelers
229 Reviews
5.0/5
Outstanding
Posted on Aug 7, 2022
perfect hotel The location is moderate, not far from the old city and the river, easy to take a taxi The room is hygienic, 🈶️ bathtub The style is classical and luxurious, and sitting in the lobby is also very comfortable Friendly staff The only slight imperfection: the room and bathroom are actually a bit small
Original TextTranslated by Google
Response from Property: Thank you for choosing Bachleda Luxuxry Hotel and sharing your opinion with us. We hope to welcome you back again !Kind regards,Marta PalmąkaPR&Marketing
Alicja
Deluxe King Room
Checked in Apr 2022
Friends
6 Reviews
5.0/5
Outstanding
Posted on Apr 29, 2022
Lovely hotel! Very luxurious and a**ospheric interiors. I felt like a queen. Nice service, always ready to help. I can't wait to come back :)
Original TextTranslated by Google
Response from Property: Thank you for choosing Bachleda Luxury Hotel and sharing your opinion. We are very glad that we met your requirements and that our staff turned out to be helpful. We look forward to your next visit. Kind regards, Krzysztof Sowa, General Manager
Guest User
Deluxe King Room
Checked in Jun 2024
Solo travelers
57 Reviews
5.0/5
Outstanding
Posted on Jun 5, 2024
這個是屬於Boutique 一類的酒店,優雅精緻。餐廳很棒。離老城步行也就十幾分鍾。
Translate
Response from Property: Thank you for your kind review! We are thrilled to hear that you enjoyed your stay at our boutique hotel and found it elegant and refined. It’s wonderful to know that you had a great experience at our restaurant.We’re also pleased that you appreciated our convenient location, just a short walk from the old town. We hope to welcome you back soon for another delightful stay!
Guest User
Checked in Mar 2024
Couples
0 Reviews
5.0/5
Outstanding
Posted on Mar 22, 2024
Simply out of this world, from arrival to departure. We stayed here before Christmas to celebrate my wife's birthday having just celebrated my 70th 10 days earlier. Fantastic location and Krakow in December with the Christmas Market within walking distance as are many well priced restaurants was just simply a delight. The reception staff were so helpful and gave me a booklet to do a number of self guided tours around the various districts of Krakow, including the old Ghetto and Schindler's workshop. Fascinating, humbling and yet horrific memories. But onto nicer things : The downstairs pool is a wonderful experience as is breakfast every morning. I cannot think of any reason not to recommend this boutique hotel jewel as the hotel of choice for staying in Krakow. Thank you for making our stay such a wonderful and memorable experience.
Response from Property: We are very pleased that you are so satisfied with your stay with us. Such positive opinions motivate us very much. We will certainly pass on this good news to the rest of our team. Thank you very much once again and of course we invite you again to our hotel and beautiful Krakow.
david m
Checked in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 9, 2024
We enjoyed 3 nights here and the experience was excellent from start to finish. My ALL platinum status recognised on arrival and the reception staff were super helpful. The whole hotel seems brand new and ultra plush with very classy decor and fixtures. It was a joy walking back in the hotel front door each time. Our junior suite was well appointed although compact. The location is outside of the old town but handy walking to anything of interest. Roadworks nearby were a little inconvenient when walking but sure will improve the neighbourhood when finished. Don't hesitate to stay here, it's very special.
Response from Property: Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience during your 3-night stay. We're glad that your ALL platinum status was recognized upon arrival and that our reception staff were helpful. It's great to know you appreciated the brand-new, plush decor and fixtures of our hotel. We're delighted that you enjoyed returning to the hotel each time and found your junior suite well-appointed. We understand the roadworks nearby were a bit inconvenient, but we are optimistic they will enhance the neighborhood once completed. We appreciate your recommendation and look forward to welcoming you back for another special stay.
634suma
Checked in May 2024
Couples
5.0/5
Outstanding
Posted on May 28, 2024
We picked this hotel after much deliberation about where to stay whilst in Krakow, and it turned out to be a fantastic find! The staff were great, the decor was fantastic with the attention to detail, and the breakfast was really enjoyable. By far one of the best hotels we have been to in a while, would definitely recommend it here.
Response from Property: Thank you so much for your wonderful review! We are delighted to hear that you had a fantastic stay with us. Our team takes great pride in providing excellent service, and we are glad you appreciated the attention to detail in our decor and enjoyed our breakfast offerings. It’s fantastic to know we could make your visit to Krakow memorable. We look forward to welcoming you back in the future!
mark7242
Checked in May 2024
Couples
5.0/5
Outstanding
Posted on May 26, 2024
Stayed for one night while in Krakow and what a great hotel with great service. Staff are attentive and polite, food was great and tasty. Overall it was a great stay and would highly recommend a stay here when visiting Krakow. Overall 5 stars
Response from Property: Dear Guest, Thank you so much for your wonderful review! We are thrilled to hear that you had a great stay at our hotel and appreciated our attentive and polite staff, as well as the delicious food. Your kind words mean a lot to us, and we are delighted that you would highly recommend our hotel to others visiting Krakow. Thank you once again for your feedback and for awarding us 5 stars. We hope to have the pleasure of welcoming you back in the future! Best regards,
bricky33
Checked in May 2024
Couples
5.0/5
Outstanding
Posted on May 12, 2024
What can I say about the Bachleda, a truly beautiful hotel that is well positioned just out of old town but within 5 minutes walk so ideal for a peaceful night, the staff are exemplary with nothing too much trouble and extremely polite. I would happily recommend this hotel to anyone and will be back at Christmas
Response from Property: Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay at Bachleda. It's great to know that you found our location convenient for exploring the Old Town while still enjoying a peaceful atmosphere. We take pride in providing excellent service, and we're delighted that our staff exceeded your expectations with their professionalism and politeness. We're honored by your recommendation and look forward to welcoming you back for a luxurious experience during Christmas. If there's anything we can do to make your next stay even more memorable, please don't hesitate to let us know. See you soon
Anna8606
Checked in May 2024
Solo travelers
5.0/5
Outstanding
Posted on May 12, 2024
Hotel is located in a fully refurbished villa, walking distance to Wawel and Old Town. Interior is beautiful and luxurious. My room was spacious and elegant. Bed was huge, very soft and I slept well. Comfy, large shower. Staff very friendly and supportive. Pleasant sauna. I truly recommend this hotel.
Response from Property: Thank you for your kind words! We're glad that your stay at our hotel met your expectations. Our location near Wawel and the Old Town indeed makes exploring Krakow easier. We also appreciate that you enjoyed our interior design and room comfort. Our staff always strives to provide the best experience for our guests, so we're thrilled that you felt their friendliness and helpfulness. We hope to have the opportunity to host you again in the future!
agnesw794
Checked in May 2024
Couples
5.0/5
Outstanding
Posted on May 1, 2024
Amazing hotel with more amazing stuff!!! Very friendly and helpful. Big thank you to my favourite one Ilona who helped me organize my partner’s birthday. Very professional and positive personality and maked our stay very special
Response from Property: Thank you for your kind words! We're thrilled to hear that you had an amazing experience at our hotel and that our staff, especially Ilona, went above and beyond to make your partner's birthday celebration special. We pride ourselves on providing friendly and helpful service, and it's fantastic to know that we succeeded in making your stay memorable. We'll be sure to pass along your compliments to Ilona and the rest of our team. We look forward to welcoming you back for another wonderful stay in the future!
doriaaaaa
Checked in Apr 2024
Other
5.0/5
Outstanding
Posted on Apr 29, 2024
This is a truly luxurious hotel with huge rooms, comfortable beds, fabulous art work on the walls and outstanding staff. This is the nicest hotel room I have ever had in Europe. The bed was extremely comfortable and the bathtub is large in the very fancy bathroom. The breakfast buffet was good. The bar in the basement is really beautiful and they have a decent wine list. I enjoyed staying here very much. This is everything a five star resort should be
Response from Property: Thank you for your fantastic review! We're thrilled to hear that you found our hotel truly luxurious, with huge rooms, comfortable beds, and fabulous art work. It's wonderful to know that you had the nicest hotel room you've ever had in Europe, with an extremely comfortable bed and a large bathtub in the fancy bathroom. We're glad you enjoyed the breakfast buffet and found the bar in the basement beautiful, with a decent wine list. We aim to provide everything a five-star resort should be, and we're delighted you had such an enjoyable stay. Thank you for your kind words, and we hope to welcome you back for another luxurious experience near Wawel Castle!
Guest User
Checked in Apr 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on Apr 15, 2024
The Bachleda is truely an amazing and special 5 star hotel. Our four night stay was perfect in every way. Every member of team Bachleda provided an exceptional service. The food at breakfast and in the restaurant was fabulous. Everything about Bacleda was high quality. Our room was gorgeous with lovely linen, towels, fixtures/fittings and furniture. Extremely comfortable bed and pillow menu. Thank you Bachleda for making our stay so wonderful.
Response from Property: Thank you for your great review! We are glad that your stay at the Bachleda Hotel was successful. Our team always strives to provide excellent service and high quality services. We appreciate your positive comments about our kitchen and room equipment. Welcome back!
Guest User
Checked in Mar 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on Mar 5, 2024
A sensational hotel, deservedly claiming to be 5 star. The building itself is decorated to a very high standard. The staff are all most welcoming and helpful. The restaurant serves excellent fine dining and the bar in the basement is extremely atmospheric. We will definitely return later in the year - so much left to see and do in Krakow.
Guest User
Checked in Mar 2024
Couples
0 Reviews
5.0/5
Outstanding
Posted on Mar 1, 2024
First trip to Poland. I booked this hotel directly after seeing it on live holidays and was a but cheaper. The hotel is quite swish and yes its a 5star. The staff were very helpful and we were welcomed with some bubbly on arrival. The bedroom was quite lovely and the bed enormous. Our room overlooked the vistula river though we didn't realise at first. Very close to Wawel Castle, old town and kazimieriz. I'm surprised at the criticism of this hotel because from my experience it really didn't deserve it. There is a wellness suite and a gentlemen lounge/bar though we didn't use either. nespresso in the room, well stocked mini bar and a bottle of red wine. Bathroom had underfloor heating and floor lights so you could find your way in without waking your partner. I loved it here and would happily return. Loved krakow great place.
Response from Property: Thank you for your opinion. We are very pleased that your first stay in Krakow and at the Bachleda Luxury Hotel MGallery was so successful. We are glad that our facility met your expectations. Next time, we invite you to use our wellness area and bar. We have delicious signature cocktails. It will be with great pleasure that we welcome you again. We hope to see you soon.
lunar0521
Checked in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 1, 2024
If you want pure luxury, then this is the hotel to choose. Every bit of décor in the hotel was exquisite. The room was superb, with a very comfortable large bed. The breakfast was good with a wide choice, in a wonderfully appointed restaurant, which made it even more special. The only point to be aware of is that due to road works in the vicinity, we very nearly missed our plane on departure, despite leaving three and a half hours before. The hotel staff need to make people aware of this well in advance. Overall this hotel is highly recommended.
Response from Property: Thank you for choosing The Bachleda Luxury Hotel and for sharing your outstanding experience with us. We're delighted to hear that you enjoyed the pure luxury and exquisite decor throughout the hotel. It's wonderful to know that the room, with its comfortable bed, met your expectations. We appreciate your feedback regarding the road works and will certainly take this into consideration to enhance our guest communication. Thank you for highly recommending our hotel. We look forward to the pleasure of welcoming you back in the future.