Pierre & Vacances Estartit Playa

Pierre & Vacances Estartit Playa Reviews

Pierre & Vacances Estartit Playa

Avinguda de la Costa Brava, 16, L'Estartit, SpainView Hotel Details
Pierre & Vacances Estartit Playa
Pierre & Vacances Estartit PlayaPierre & Vacances Estartit PlayaPierre & Vacances Estartit Playa
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Pierre & Vacances Estartit Playa Guest Reviews

4.1/5
Very Good
48 Reviews
Verified reviews
Location4.2
Amenities4.1
Service4.1
Cleanliness4.1
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Positive reviews(38)
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Negative reviews(10)
Nerimene
One-Bedroom Apartment
Checked in May 2023
Family
3 Reviews
3.7/5
Posted on May 20, 2023
Arrival at 11 p.m. no one at reception! No key so I call and I have to stay more than 30 minutes because no one knew of my arrival. Ibtissem was at the reception the next day at the top
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Guest User
One-Bedroom Apartment
Checked in Apr 2022
Couples
1 Reviews
4.0/5
Very Good
Posted on Apr 15, 2022
Very low shower pressure. Otherwise great.
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Guest User
One-Bedroom Apartment
Checked in Apr 2024
Family
2 Reviews
4.5/5
Great
Posted on Apr 29, 2024
Hôtel bien placé , près de la plage et du marché du jeudi. Personnel de l'accueil très gentil et professionnel. Beaucoup de place de parking autour de l'hôtel en cette saison. Je recommande .
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nanette
Two-Bedroom Apartment (2-6 Adults)
Checked in Apr 2024
Family
1 Reviews
4.7/5
Amazing
Posted on Apr 15, 2024
Très bon services merci pour l accueil
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Guest User
Checked in Mar 2024
Family
0 Reviews
3.0/5
Posted on Mar 1, 2024
We stayed at the apartment complex the last week of August 2023 as a family of 5. The complex itself is very dated but in a great location only a short walk to the beach and there is a supermarket with a bakery just across. Street parking is hit or miss. When we stayed there lots of restaurants/little stores were closed. Not sure if permanently or because of the time of year. The complex had two pools with salty water and one pool had a slide. I saw people cleaning the pool twice per day but the accumulated sand on the floor was not removed. The complex provided sun beds and there were some shaded areas. But everything is dated and it shows. There was a small playground. My kids used without shoes on and they had pitch black feet afterwards. The apartment we stayed at had been renovated, but it was tiny with a micro kitchen that had a microwave and a dishwasher, stovetop and fridge. One large and one small pot and two frying pans. The coffee maker was great, a Philips that took nespresso capsules. The kitchen led into the dining and living area and out to a small balcony. The sleeper couch in the living room is not recommended to sleep on for the mattress is poor and if in use, there is zero space. The only AC unit was located in the living room. It was quiet but you had to use it to cool down the place needing to leave the bedroom doors open. The two bedrooms were big enough for the beds, the built in closets were very small. The mattresses on the beds were ok. The bathroom is super small and was hard to use assisting little kids showering and it was impossible to keep dry. A large person would not be able to comfortably use the bathroom. There is basically no storage space for toiletries. The towels provided were stained. You could ask for new towels and there were bins on each floor to drop dirty towels. The apartment walls are very thin and we heard the people above and next to us. Since the place is pet friendly we had dogs barking on our floor. I did not pay attention when we booked, had I known we would not have chosen the place as I do not enjoy listening to dogs barking when on vacation. The apartment was not particularly clean which is always an issue for me to be able to enjoy my holidays. The dishes and the cupboards were dirty and I had to clean them prior to use. The floors were dirty and the bathroom shower and floor were not clean. The fridge had a bad smell and I had to wipe it clean before I felt your comfortable to use it. The people on our floor kept leaving their trash and their dirty towels in the hallways and the dirt that they made was not cleaned up so the hallway was dirty. Because there is no storage you have to take your beach gear to the room which does not help with keeping the place clean. We stored everything on the balcony. The broom and mop provided were really old and dirty. And the storage cupboard has not been cleaned in a really long time. The staff working at the complex was extremely friend
Response from Property: Dear Susanne, Thank you for sharing your opinion after your recent stay at Pierre & Vacances Estartit Playa. We are glad to hear that you appreciated our convenient location close to the beach and the supermarket. Our team is always happy to assist and provide a friendly atmosphere for our guests. We apologize for any inconvenience you experienced during your stay. We understand that cleanliness is a top priority, and we will address your concerns with our housekeeping team to ensure a better experience for future guests. Regarding the noise from neighboring apartments and pets, we will look into ways to improve soundproofing and ensure a more peaceful environment. We appreciate your feedback on the size of the apartment and the bathroom, as it helps us identify areas for improvement. We hope you will give us another chance to provide you with a better experience in the future. Kind regards, L’Estartit Playa team
Stanislav
Checked in Sep 2023
Family
5.0/5
Outstanding
Posted on Sep 10, 2023
I really liked the proximity of the excellent sandy beach to the hotel, as well as various bays and beautiful towns within a radius of 30 km. The hotel itself is very comfortable and well equipped. Restaurants and grocery stores are within walking distance. We want to come back there again next season
Guest User
Checked in Jan 2023
Other
0 Reviews
4.0/5
Very Good
Posted on Jan 31, 2023
Good location, 10 minutes walk from the center with plenty of good reasonably priced restaurants an lots of shops. Large and nice apartment, well equipped kitchen. The reception staff very friendly and helpful. Nice pool, beach just few minutes walk from the property. Supermarket just across the street, open non-stop. Free public parking available on the street in front of the property.
6/9
Response from Property: Dear Aleksanders0386, We are grateful for this kind review about your recent stay. We are very pleased you had such an enjoyable stay at our serviced apartments and found our location ideal. We are proud of the high level of personal service we offer so it's really rewarding to receive your positive feedback about our team members. We look forward to the pleasure of welcoming you back on your next visit. Best wishes, L’Estartit Playa team
Jiri
Checked in Jul 2023
Other
5.0/5
Outstanding
Posted on Jul 9, 2023
Very nice. Apartment air conditioned, full kitchen, big fridge with freezer, enough towels in bathroom…Patio with chairs, outside big pool, beach 100 meters away. Only two things, we missed cutting board in kitchen and front door of our apartment needs upgrade desperately. But that’s nothing. We really enjoyed and would come back if heading this direction
Guest User
Checked in Sep 2022
Friends
0 Reviews
3.0/5
Posted on Sep 16, 2022
As a previous hotel manager for a 4 star apartment hotel/apartment myself I will be completely honest and realistic with my review. Apartment - When you first step in you instantly think " oh nice" but as soon as i took my shoes off and walked around my socks went from white to brown. Floors were filthy, Not only did they not mop the floors but they didn't even bother sweeping it. I even found crisps and hair on the floor. But as i was in holiday spirit I cleaned it myself and moved on. When it was time for a shower I noticed my towel had weird yellow stains on it, i then found that all the other towels were also horribly covered in stains with i dread to know what. Then the bed sheets! Bed sheets had stains. All 3 of them. At this point the receptionist pretended to act shocked and gave us another apartment. When we went into the other apartment it smelt awful, like sewage. Receptionist then gave us fresh towels and sheets but again, it was dirty. In the end, we just stuck to our normal apartment and washed all the bed sheets and towels ourselves which we had to pay. It came out sparking clean with no Stains!!. You will also need to clean up the apartment yourself and wash your own dishes before leaving, they give you a small pack of cleaning products to use. This won't last you if you are regularly cooking or using dishes frequently. You also have to provide yourself with toilet rolls and bin bags which i found strange. Everything needed to cook was there which was great. Internet - Was perfect, no issues. Aircon - only 1 in living room, another needs to be put in bedrooms to be honest. The fan for the ac was outside the balcony on the floor which leaked and blew cold and hot air at you while your sitting down. Noise levels - if you have neighbor's next to you or downstairs or even outside from the balcony you will definitely hear everything, this was fine for me personally but if you are a light sleeper then probably not. Swimming pool - playa 3 had a small pool, the water tasted extremely strange, almost like chemical salt. I couldn't swim in it. Other pools were great. They close all pools 7pm which is inconvenient as it would be a nice place to sit and socialise. Dogs - As much as i love them and the idea you welcome them to stay in the apartments, i spent my holiday hopping and dodging poop on the floors outside the building and around the area. Reception Manager should really implement fines for people not picking it up. Surrounding areas - Supermarkets were really close by, and tobacco shops. Cash machines were very close as well. There was a place around the corner to go bowling which was lovely as it had a bar and game room. There was also 2 bars with lively music and great choice of alcohol. Bars closed around 3.30am. Bowling around 1am. Beach - was so lovely, so close to the apartments, if you want to sit on a beach chair it will be 5 euros. They had a bar and cafe directly on the beach with incredible food. Markets
Response from Property: Dear Shani, Thank you for taking the time to share your review about your recent stay with us. We are glad you appreciated our prime location. We are very sorry to hear your apartment wasn’t up to standard. We acted on it immediately offering you a cleaning, clean linen and a change of apartment. However we apologize for the inconveninece it caused you and we have adressed this with the service. While we are pleased you were able to make the most of our pools, all pools are checked on daily basis and are maintained ande controlled all. We are indeed a pet-friendly hotel, we do ask that guests make us aware of any issues during their stay and have not encountered anything as you describe. However we will be vigilant. We are happy you had a pleasant stay nonetheless and appreciated our high-speed internet. Best wishes, L’Estartit Playa team
Experienceforus
Checked in Aug 2022
Other
4.0/5
Very Good
Posted on Aug 11, 2022
This property has good communication in advance of you arriving for your stay. It is predominantly filled with French tourists. We stayed in an apartment style room on the 2nd floor that looked out over the campground. This provided entertainment for us as the campground was very busy. The kitchen is well furnished and the sheets and towels are changed out every 3 days. We stayed for 2 weeks. The property is a short walk to the lovely long beach and also close to many restaurants. The little tourist train comes by several times a day.
Response from Property: Dear Guest, Thank you for this great feedback about your recent stay at Pierre & Vacances Estartit Playa. Our location is one of the things we are very proud of about our hotel. We are happy you had a wonderful stay with us and we look forward to welcoming you back in the future. Kind regards, L’Estartit Playa team
Susan
Checked in Oct 2022
Couples
5.0/5
Outstanding
Posted on Oct 14, 2022
The property was modern and clean. The staff friendly and informative.
Guest User
Checked in Aug 2021
Other
0 Reviews
2.0/5
Posted on Aug 31, 2021
The room always smelled of food (onion, shrimp, etc.) that had to be strained through the extractor hood or air conditioning. The refrigerator made a horrible noise that did not let us sleep. In the bathroom the taps and hangers were super rusty, even leaving the towel was disgusting. And the room was very noisy, you could hear the rooms on both sides and the one above. The building is very run down from the outside.
Response from Property: Thank you for taking the time to leave your opinion about your stay. However we regret that your holiday was not satisfactory.
josepmasudg
Checked in Jul 2021
Family
1.0/5
Posted on Jul 6, 2021
Room 301 of the Estartit Playa has the air conditioned engines on its roof and the noise during the whole day is awful and does not let you rest at night. So, if you visit l'Estartit, avoid the apartments close to the engines (301, and the ones nearby).
Response from Property: We are aware of you opinion and we regret that your holiday has not been satisfactory because of a noise problem. For a next time please know that you can ask to move during your stay if you find any inconvenience of that kind. Despite the inconveniences we hope to see you again to renew your confidence. Kind regards, Team PV Estartit Playa.
Adrien
Checked in Apr 2023
Other
1.0/5
Posted on Apr 19, 2023
full of dry urine in the XX dust lamp Filthy remote control Sofa bed black with grime and uncomfortable! We must have slept 4 in a bed! Complained to the receptionist… suddenly changed rooms but not much better… Very disappointed with the hotel, no commercial gesture!
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Cristobal
Checked in May 2023
Family
5.0/5
Outstanding
Posted on May 15, 2023
Newly renovated apar**ent, in very good condition, ideal for families, good location
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