Guest User
January 24, 2024
What hotel restaurant runs out of eggs at 8:30 am? Seriously! First, the hotel and our room were clean, if a bit worn. The staff, for the most part, were accommodating (unlike some other reviews). But the food service was clueless. Morning and evening cooks need training in how to manage a restaurant and what simple things can be done to enhance food. At dinner, the “mushroom cream” soup was basically warm water; the Caesar salad was a lot of shaved iceberg lettuce with a few croutons. At breakfast, the supposedly buffet food (eggs, grits, sausages) was uncovered, crusty, and cold. The gravy for biscuits was just sitting out in the kitchen on a counter, and when we asked for gravy (not seeing it right away) the cook looked around, found it, stuck a thermometer in and said, “Oh wait,” and put it in the microwave. How long had it been sitting off heat incubating germs? Then when we said we’d rather order, the server came over to tell us that there were no more eggs. What hotel restaurant runs out of eggs at 8:30 am? Isn’t the “chef” supposed to manage food according to what’s going on, working closely with the hotel manager? We choose Garden Inns because after driving we often do not feel like going out, and we’ve always had good meals. Not this one!