Royal Agate Beach Resort Reviews

Response from Property: Dear GuestThank you for your feedback. We apologize for any cleanliness issues you experienced during your stay. We take cleanliness very seriously and will be sure to address this matter with our housekeeping team to ensure it does not happen again in the future. We appreciate you bringing this to our attention and hope you will give us another opportunity to provide you with a better experience. Thank you.

Response from Property: Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you found our accommodation to be clean, spacious, and in a good location close to the beach and restaurants.We apologize for any inconvenience caused by the swimming pool not looking very clean during your stay. We will address this issue with our staff to ensure it does not happen again in the future.We are happy to hear that our staff was friendly and that you found our location to be a good option for exploring the island. We hope you had a great time exploring and thank you for choosing to stay with us. We hope to welcome you back in the future.

Response from Property: Dear Pik CheanThank you for your feedback! We are glad to hear that you found our hotel rooms to be spacious and clean and enjoyed our convenient location near Cenang beach and duty-free shops. We apologize for any confusion with locating the hotel entrance and will work to improve our signage to make it easier for guests to find us.

Response from Property: Thank you for choosing to stay with us again and for taking the time to leave a review! We're delighted to hear that you found our rooms spacious and that our housekeeping team provided you with daily drinking water throughout your stay. It's great to know that you were satisfied with our service.We apologize for the limited parking at the back and any inconvenience caused by the neighboring renovation. We appreciate your understanding and it's wonderful to hear that the noise didn't disrupt your overall experience as you were mostly out of the room.We would be thrilled to have you stay with us again in the future.

Response from Property: hank you so much for your kind review! We're thrilled to hear that you enjoyed the nice and clean environment of our establishment. Maintaining a pleasant atmosphere is a top priority for us, and we're glad it met your expectations.We're also delighted to hear that our staff provided you with friendly and helpful service. We believe that a warm and welcoming staff can truly enhance the overall guest experience.We appreciate you taking the time to leave this feedback,