Al Samman Hotel

I swear to God Almighty, it is one of the worst hotels in management. Very bad service, especially the employee who works in the morning. She is depressed and talks about herself as if she were the owner of the world and forgot herself that she is only a worker. By chance, I visited Latakia and was living in Slanfa. Unfortunately for me, I went to live and paid three days in advance and told them it could be extended. According to the doctor’s appointment, on the second day, I called and said I would like to extend it for two days. The employee said, “The receptionist passed by in the morning. I passed the receptionist and she said, ‘Unfortunately, you cannot extend it.’” That’s it. I was upset, knowing that the service was bad, but I don’t like to move around. I lived in Damascus at the Caesar Plus Hotel. I swear to God Almighty. Top notch in dealing with five-star service. The price is the same. The hotel system in all countries of the world is the day before. The reception calls the guest if he wants to extend his stay. But at Al-Samman, you feel like you are in a camp. The restaurant system and the chef say, “Minister. I asked for boiled eggs for breakfast instead of boiled. They said it is a separate account.” I asked for a separate account. Breakfast is in the room. They said that it is at your expense and they make you feel that you are staying for free. In general, this was an experiment in a quail shop or quail camp.