Daxiangdexiaojiejie
October 8, 2021
Call the front desk to send two bottles of water, the hotel staff directly swiped the card to open the door, the key is that I am taking a shower, I am really speechless, this is Huazhu Group? Should there be a sense of service? Hanting Hotel, completely disappointed! No privacy at all
🧹 Hygiene: Hygiene is very poor, there are hairs and stains on the pillows and sheets. The toilet smelled of plums.
🔔Service: Call the front desk to get a clean four-piece suit and change it ourselves. The room staff said that there is only one pillowcase on this floor. Let us spread the towel on the pillow. It's speechless... this kind of service!
🔔Service: We have unopened snacks and snacks and forgot to take them in the room, and the hotel did not call us to inform us. Huazhu Group, Hanting Hotel, is this your management and service?
Very disappointed with Huazhu Group this time, Hanting will never live again
Original TextTranslation provided by Google