Pullman Properties in Lijiang

## Facility: The room with the hot spring bath was excellent. The open-air hot spring offered great privacy, and it was very pleasant to soak in the courtyard. The room was also very clean. Given that the hotel is older, some facilities are naturally a bit dated, but they were still comfortable to use. ## Environment: The room layout was very comfortable with a logical flow. Entering the garden, a quiet path leads to the building's entrance. Inside, the bedroom is to the left, and the walk-in closet and bathroom are to the right, making for a very smooth experience. The skylight bathroom design was also great. Overall, the space was very comfortable, and the cleanliness was well-maintained. A minor point of concern was the toiletries; the toothbrush and toothpaste were not of good quality and uncomfortable to use. Also, on the first day, after washing my hair, I couldn't find the cotton swabs in the amenities kit. I had to specifically ask the cleaning staff for them the next day. ## Service: The front desk staff were polite and had a good attitude, but they seemed a bit unclear in their thinking, and their efficiency was not high. All in all, don't set your expectations too high, and it's generally acceptable.