Beixingyunlongzhaodewo
November 10, 2021
There is no one of the dirtiest Mercure hotels---this Mercure hotel is in a very good location. The old facilities inside are no longer tangled and can only be accepted. However, the sanitation and cleaning inside is too poor, and it doesn't match the 4 star ⭐ hotel at all. In the first room, the bed was used, the chair was moved, and a room card holder remained in the room. The hotel immediately changed my room. Next, they were going to take a bath, and they found the towels they had used in the bathroom, so they complained, and they apologized. Then, I was preparing to take a shower, and found that the bathtub was full of hairs, which was not cleaned at all. Then Ctrip followed up throughout the journey. Ctrip did provide a very good service and helped me handle it even in the middle of the night. I really didn't believe in the sanitation of the hotel, and stopped tossing about it, so I slept in clothes. The next morning, I opened the trash can and found that the trash can was not cleared. This is the worst international chain hotel I have ever stayed in! Strongly request that Mercure should be delisted.
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