Fairfield Inn & Suites Riverside Corona/Norco Reviews

The property itself is nice, clean, and very convenient. Three things stood out to us though during our two nights stay. Breakfast in the morning gets very crowded on tournament weekends and the line for the waffle maker is very long. They really need to invest in a second waffle maker. Our biggest complaint was the bed. Being a Marriott hotel, we expect quality consistent among other Marriott hotels, but were very disappointed in the provided pillows. They were extremely high and very firm. We stay at Hotels at least 10 nights a year and this was the first hotel We’ve stayed at in a long time where there was not a variety of pillows provided on the bed to suit preferences. We requested feather pillows through the app and the app showed that they were delivered, but they were not. We requested them again the next day through the app, and once again, they were shown to be delivered, but they were not. Once we notified the front desk they were delivered promptly, but even those pillows were the same quality. We were in a large group with six rooms and this was a common complaint with all the parties, so it sounds like the hotel needs to invest in new pillows. We were also extremely disappointed that the pool was basically a polar plunge. Being California, and a hot day, the kids wanted to swim, but that was not possible. The room rates were not inexpensive and we expect the pool to be heated especially when it’s still warm in Norco in December. The hotel was clean tho.