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Hotel Montera Plaza
4/560 Reviews

Hotel Montera Plaza

Los Barrios|1.05km from Casa de la Cultura
I had send a request for upper floor room, specifically for a very needed quiet room for excellent sleeping quality. the rooms are spacious and the bathrooms are very good, good lighting in bathroom and sink is separately from WC. The breakfast is good with excellent coffee, the barman is kind, and professional, although he seemed to be constantly on his own in charge of the entire bar and is rushed of his feet, we waited 45min for a cup of tea in the afternoon, it wasn't his fault, he was just rushed off his feet on his own for the whole cafeteria and outdoor bar. The reception staff is helpful, and we were happy to be able to leave our cases at the reception for storage till departure. good parking at the hotel. Disliked · We did not get our requested upper floor room, although there were a lot of spare rooms free. The second floor is stinking of cigarette smoke ! even our room was still smelling of an ashtray even though it was clean. There is even a sign hanging up on the second floor that smoking is allowed ! crazy, so why did we not get a choice to stay on a NON-SMOKING floor ??The room was fairy hot and while we enjoyed the fresh breeze through the balcony door , the traffic noise was awful! all day + all night sadly . The double bed is very small if your partner is over six foot or more that 1.80m, better off booking 2 single beds . So unfortunately we had an awful night sleep. Our ”double” room was clearly catered for single use, as there was only 1 seat inside and 1 seat outside.. maybe hence the smaller double bed.. only 1 pillow was available in the room, but after finding a friendly cleaning lady, she helped us by giving 2 more. We were booking this hotel for pool relaxation and sunbathing too and were told upon arrival that the POOL IS CLOSED TILL JUNE 2023! This was never mentioned while booking and certainly a surprise while temperatures are over 25C. the main problem for us is the fact that we did not get the room we booked , paid and asked politely for, hence a bad night sleep and sick of cigarette smoke .

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NH Campo de Gibraltar
3.9/558 Reviews
We stayed at this hotel due to our travel plan. Did not like the experience at all. They do not recognize your GHA Discovery status and provide no benefits at all. The receptionist was very rude to us and claimed that she was tired, I told her we would like to check in and she looked at us and said ”what name?” Am I checking into a 4-star NH branded hotel or a hostal? LOL. The first room we got had strong cigarette smell and we had to ask to change the room. The food we ordered was cold and the chicken fillet was dry as if it was made in a microwave. The breakfast did not offer a lot of variety. Will not return.
Guadacorte Park
4/545 Reviews
Please do not come here! I’m here now writing this all I want to do is go home! This is one of the worst hotels I’ve ever stayed in, and I come on holiday a lot! Firstly we checked in they said live holidays had cancelled my holiday even though I showed them the hotel and flight voucher that I downloaded before we came, they basically threw our passports back at us and said it’s cancelled. We sat in reception for 2 hours trying to sort this out, love holidays knew nothing about any of it rush hadn’t cancelled our holiday at all I had my 9 year old daughter with us we had been up since 3 that morning she was so tired and hungry they didn’t even offer her any water she was so worried, they didn’t even care, they then said they hadn’t got any rooms in the hotel and they had booked us in an awful hotel about 15 minutes away which we had to pay taxis for! It cos us 26 rep there and 22 back. I’m still trying to sort this out with the manager I’ve sent 9 WhatsApp’s and an email to the manager none of which the manager hasn’t got back to me. I asked to see the manager the people at reception just looked at me as if to say they didn’t know what I was talking about. The website is so out dated there is no entertainment at all on any night kids are so bored here, there is. Kids club in the day which seems good at night time forget any entertainment it’s no existent. You are in the middle of no where you can’t hire a car unless your at the airport there is McDonald’s and Burger King down the road that’s about it but you need to get a taxi! They seem to dislike English so much the staff are so rude you get one or two of them the lady with the blonde hair I forgot her name works in the bar and restaurant always says hello and has a smile forgot the other staff you won’t get nothing out of them please do not come to this hotel please you will waste your money food is awful also it’s a disgraceful hotel we have spoken to lots of English families they are going to write reviews also, we aren’t the only ones and we are not fussy people we know nothings perfect by all means but this hotel please don’t waste your money you will recreate it.
Hotel Montera Plaza
4/560 Reviews
I had send a request for upper floor room, specifically for a very needed quiet room for excellent sleeping quality. the rooms are spacious and the bathrooms are very good, good lighting in bathroom and sink is separately from WC. The breakfast is good with excellent coffee, the barman is kind, and professional, although he seemed to be constantly on his own in charge of the entire bar and is rushed of his feet, we waited 45min for a cup of tea in the afternoon, it wasn't his fault, he was just rushed off his feet on his own for the whole cafeteria and outdoor bar. The reception staff is helpful, and we were happy to be able to leave our cases at the reception for storage till departure. good parking at the hotel. Disliked · We did not get our requested upper floor room, although there were a lot of spare rooms free. The second floor is stinking of cigarette smoke ! even our room was still smelling of an ashtray even though it was clean. There is even a sign hanging up on the second floor that smoking is allowed ! crazy, so why did we not get a choice to stay on a NON-SMOKING floor ??The room was fairy hot and while we enjoyed the fresh breeze through the balcony door , the traffic noise was awful! all day + all night sadly . The double bed is very small if your partner is over six foot or more that 1.80m, better off booking 2 single beds . So unfortunately we had an awful night sleep. Our ”double” room was clearly catered for single use, as there was only 1 seat inside and 1 seat outside.. maybe hence the smaller double bed.. only 1 pillow was available in the room, but after finding a friendly cleaning lady, she helped us by giving 2 more. We were booking this hotel for pool relaxation and sunbathing too and were told upon arrival that the POOL IS CLOSED TILL JUNE 2023! This was never mentioned while booking and certainly a surprise while temperatures are over 25C. the main problem for us is the fact that we did not get the room we booked , paid and asked politely for, hence a bad night sleep and sick of cigarette smoke .
Holiday Inn Express Campo de Gibraltar - Barrios
4.1/560 Reviews
I decided after Stay 1 I wouldn't mind coming back... and in truth I did return later that week. So I was a repeat customer. Positives: -offered 2 PM late checkout as IHG Platinum -rooms are quiet -price was great and I got to earn IHG points Negatives: -no conditioner provided in the shower (if you're only going to provide two bottles in the shower to save on cost, make one conditioner!) -the mattress, a Pikolin, was definitely a budget mattress for a domestic audience. In the US, that mattress would be a problem for the hotel. Very, very hard. -they should install a credit card reader for their vending machine. I know Spain is a little behind on going 100% cashless, but I saw credit card readers on vending machines elsewhere so I think they would see the benefits of doing so. -they should just charge for parking. It's ”free” as it is, but most nights I could not get a spot and had to go into the neighborhood looking for one. -AC turns off after 10 hours regardless of what you do. So if you turn it on at 8 PM for an evening, it will turn off at 6 AM while you are still asleep, waking you up in a sweaty mess.

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