The Westin Los Cabos Resort Villas

The Westin Los Cabos Resort Villas Reviews

The Westin Los Cabos Resort Villas

Carr. Transpeninsular Km 22.5, Tourist Corridor, 23400 San José del Cabo, Los Cabos, MexicoView Hotel Details
The Westin Los Cabos Resort Villas
The Westin Los Cabos Resort VillasThe Westin Los Cabos Resort VillasThe Westin Los Cabos Resort Villas
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The Westin Los Cabos Resort Villas Guest Reviews

4.2/5
Very Good
57 Reviews
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All Reviews(57)
Positive reviews(50)
Reviews with photos/video(2)
Negative reviews(7)
Diego
Studio, 1 King, Sofa Bed, Ocean View, Balcony
Checked in Sep 2023
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Sep 16, 2023
Excellent facilities
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Gregg
Checked in Oct 2023
Family
5.0/5
Outstanding
Posted on Oct 5, 2023
Only downside is you cants safely swim the hotel beach..lack of restaurants or hotel bar did not exist
Satinder
Checked in Mar 2024
Friends
4.0/5
Very Good
Posted on Mar 11, 2024
Property is secluded and quite and great for relaxing.
Geneva
Checked in Aug 2023
Friends
1.0/5
Posted on Aug 24, 2023
Title: Major Disappointments My recent stay from 8/18 to 8/22 was far from the relaxing vacation I had hoped for. Despite booking a "ocean view" two-bedroom room, the experience was riddled with issues. Upon arrival, our bags were mixed up, and my bag was left at the front while someone else's belongings were delivered to our room. The bellhop's response was shockingly dismissive. Navigating the sprawling property was confusing due to lack of directions. The inconsistency in currency acceptance was puzzling, with the cantina not accepting pesos while Starbucks did. Inside the room, maintenance problems like a broken ice maker, missing toiletries, fallen curtain rods, and more added to the frustration. Requests for an ocean view room were ignored, even though the hotel seemed far from full. Privacy was breached when strangers charged items to my room, leading to disputes. Elevators frequently malfunctioned, and a non-working phone in one bedroom limited communication. Billing was a mess. Another guest's card number appeared on my receipt, and I was wrongly charged for parking. Unexpected charges of over $100 per day in "resort fees" and taxes were not communicated clearly. As a well-traveled individual, this was the worst service I've encountered. This experience doesn't inspire confidence, especially as an owner of a Hilton Grand Vacations timeshare.
Wilhelmina
Checked in Jul 2023
Other
4.0/5
Very Good
Posted on Jul 28, 2023
We had a great time. The kids and adults enjoyed the pool. Food and grocery market was expensive and not a lot of selection. Restaurant staff was very accommodating especially when we requested fresh meats and fish for barbecuing . It was prepared just how we wanted. They only thing I was disappointed was the waiting area (lobby) considering it get very hot during the summer months. A ceiling fan would have been nice in the lobby. We were dreaded in sweat while waiting for our room and picked up our taxi.
Maria A
Checked in Jul 2023
Other
5.0/5
Outstanding
Posted on Jul 10, 2023
There to relax and chill and it was provided - staff was quick to respond and pre-emptive to provide what you might like! Very friendly and efficient staff! Room and crashing-waves view and sound - beautiful!
Michael David
Checked in Jun 2023
Family
5.0/5
Outstanding
Posted on Jun 7, 2023
We stayed here last summer and it was absolutely wonderful. Staff was lovely and informative. My kids loved the pool and volleyball net. One downside (to no fault of hotel) was many guests would “stake out” and claim pool chairs in the morning and then not show up for 5 hours leaving those of us actually using the pool To cram into one or two chairs that came available. Again not fault of hotel Or staff but we have stayed at other resorts that don’t allow this. all in all a wonderful family Vacation and would go back in a heartbeat.
Verified traveler
Checked in Jun 2023
Other
5.0/5
Outstanding
Posted on Jun 2, 2023
This is a beautiful property. Everyone was friendly and helpful. The everything we ate was delicious. The only downside was that you need a car to go anywhere off property. There is not much within walking distance.
Hammad
Checked in Apr 2023
Family
5.0/5
Outstanding
Posted on Apr 11, 2023
Wide open spaces, comfortable rooms and almost every single room has a view of the ocean. You will not bE disappointed. wide open spaces, comfortable rooms and almost every single room has a view of the Ocean. You will not see the staff is also unbelievably polite and attentive and I.any issues are resolved quickly. It's a gem!
Daoleuang
Checked in Mar 2023
Family
4.0/5
Very Good
Posted on Mar 7, 2023
Our check in process could’ve been a lot smoother. But other than that, beautiful property. The 2 bed villa was a perfect set up for 5 adults. The views were amazing and even better bc it was whale watching season
james
Checked in Apr 2023
Family
5.0/5
Outstanding
Posted on Apr 13, 2023
The staff was incredible, every one of them charming and very good at their job!
Jacqueline
Checked in Jan 2023
Family
1.0/5
Posted on Jan 24, 2023
Falsely advertised ocean view. I looked at a wall. Signed a paper that they would not be responsible if I drowned. It was very hard to get around the property. Staff was nice but we left the next day .
John
Checked in Dec 2022
Family
5.0/5
Outstanding
Posted on Dec 31, 2022
Has a great time. Beautiful facility and very attentive staff. We had to scramble to find a place because of flight cancellations and they really took care of my family and I. Would stay again without hesitation.
Vanessa
Checked in Mar 2023
Family
5.0/5
Outstanding
Posted on Mar 11, 2023
The staff was so fun, friendly and helpful! We will definitely be back!
Maria
Checked in Jul 2023
Family
5.0/5
Outstanding
Posted on Jul 13, 2023
Super friendly staff. Loved their pools.