Hotels near Le Cachot in Lourdes

My mother stayed in this hotel with unitalsi and shared a room with another person. Rooms were good, comfortable, lunch and dinners perfect, staff was excellent especially the waitresss with the glasses, the tall one, but at the check out my mother wanted to pay 3 extras meals i had ( this was comunicated always in advance) and the lady at the check out didn't even know that ( they were not even charged in the system). She asked 21 € per meal when it was supposed to be 18, at the end she also made an excuse, the typical to not use the POS and my mother had to pay cash (very smart, illegal and in black) and she didn't even give a receipt to my mother (not professional). My mother was shocked, that's not nice to take advantage of people forcing then to pay cash, POS are working and if by any chance you can't do it it's your responsability write a paper where you write you can't take credit card transactions. I can't believe this happened in Lourdes!!! Maybe now the reception lady took the 54€ and meals will never appear in the system as they should..it seems somebody should teach them how to work properly and not taking advantage of old guests.

The reception staff were very accommodating, although there was a problem with the lift. The girl offered us a choice of other room. She and her colleague were very helpful and helped us with our luggage as I was struggling with it. The guy at the reception went over and beyond to help us get around and advised us on places we could buy things. We ran out of bus fare and needed to get our currency changed. But he was very kind and offered us the change for our bus fares which we then returned after we got back to the hotel from our journey. Great staff . Very helpful. And this makes a lot of difference. Great location. I would definitely go back. Thanks to the lovely staff who made a difference!

Este hotel es cien por cien recomendable para tu estancia en Lourdes, habitaciones súper limpias y amplias, el personal tanto de recepción como del restaurante con un trato excelente hacia los clientes y la comida es muy buena en formato buffet y de muy excelente calidad. Sin duda para repetir una y otra vez. Muchas gracias a todos los empleados del Hotel Alliance.

DO NOT WASTE YOUR MONEY HERE! I visit Tampa on business at least 20 times in any given year and have stayed at countless hotels in the area as a diamond member. I wish you could hear the giant nightclub happening in the hotel right now at 7pm on a Sunday night when most people are winding down to prepare for their work trips. The music is so loud it's shaking the entire building. I've called and complained only after being put on hold 20 times before I could even speak to someone and having to call from my cell phone only to be told ”deal with it, it doesn't happen every night, and to remember that i'm not paying as much for my room,” that's seriously how your employees talk to your customers?!! I was actually going to stay in this hotel this week after our leisure trip ended, but called my company and asked them to cancel after this horrid experience and will be staying with Marriott all next week with my company. But let's start from the top, despite being 5 miles from the airport there's no airport shuttle or any transportation, so enjoy paying $40 for an uber or lyft! I booked a queen room, was given a double room at check-in and when asked if I could at least be transferred into a queen room as the double beds are far too small for my husband was told ”maybe on Sunday, but probably not because we could still sell those for more money than you paid,” by the front desk associate. He offered me one morning of breakfast in exchange despite me having to stay 4 nights in a double room at almost $1000 (apparently my rate was ”discounted” because I used a link provided by a friend to check all rates and selected a friends and family rate which I find hilarious if that's supposed to be some kind of discount as it was more expensive than any other hotel in town and if I had known I was using a friend's special rate would never have utilized it.) Breakfast wasn't actually comped by the way. I went to get a couple of diet cokes and was told by the night associate that I had to pay for them as I was over my provided diamond credit of $30. So either diet cokes are now $16 each or the front desk associate didn't bother to tell the night associate which created another disagreement and me just walking away. All I want now is to check out early, go somewhere that's actually nice for the money I paid, and get a decent night sleep. Oh and on that note good luck with sleeping the walls are so paper thin you'll hear EVERYTHING your neighbor does, and I do mean EVERYTHING. Do yourself a favor, save your money and go stay at a Marriott property.

Centrally located less than a kilometer from the Sanctuary/Grotto. A lift is just around the corner from the hotel which will bring straight down to the main street. There were four of us and we had two rooms -- a family room with four beds and a single room with one double bed. My granddaughter was not feeling well the next day and since our train back to Paris did not leave until late in the afternoon, we asked to extend one of the rooms and paid for the additional time. The request was received well and handled very efficiently by the people at the front desk -- I think it is the owner and her son. The rooms were clean and the bathrooms were also very spotless with good strong hot water. They served a filling and tasty buffet breakfast -- cereals, fruits, bread, cold cuts and eggs plus coffee and juices. Very good value for money. The sanctuary/grotto is a ten minute walk away. If you're attending the evening procession, the lift closes at 11:30 so try to catch to save an uphill walk to the hotel.

The hotel is well located in the centre close to shops, restaurants and about 1.1km from the grotto (10-12 mins walk) The staff are very friendly and very welcoming especially Chris, Thiago and Fatima. It would be nice to be welcomed as an Accor member. Chris was super friendly and suggested things to do and see. Breakfast each morning was decent and did the job. It consist of croissants, pastries, cakes, yoghurt, cold cuts, cheese, marmalade etc with fresh cafe and selection of coffee too. The breakfast is more continental so don’t expect a full fledged breakfast (you pay what you get) The rooms are nice and clean. The rooms have international travel plug attached; very handy. Each day my room was serviced, it was spotless( thanks to an amazing housekeeping team). It would be good to see a coffee/ tea/ kettle in the room for easy access. Bed was super comfortable and had a good sleep the rest of the 2 nights I stayed, the first night of sleep was miserable (doors slamming, the walls are thin hence you can hear the communication and telly in the other rooms, kids screaming up till 1am). The phone in the room didn’t work, I could not even ask for a room move that time of the night.As I was out most of the time it didn’t bother me much but someone who has sleep issues, could be a bit noisier at times. Ask for a room at the back(tough you might be woken up at 530am with noise from the kitchen fans). There is no food available onsite so if you need to grab a bite, takeaway is your best bet(there’s a chipper across the street and a kebab place). The meals served are ready to eat and needs a microwave to heat it up (not something I would like to see in an Accor brand tough ibis is a mid scale hotel). I was informed by the staff at the desk about this new policy. Overall a good experience and would recommend the ibis Lourdes hotel for a short visit.

The hotel airport is very close, the room is very clean, the male receptionist at the front desk is very patient and enthusiastic. I specially arrived at the store in advance to receive us, and helped us mention the room with the suitcase, and called us to drop off at 5 o'clock in the morning. The driver also came in advance. Thank you very much.

Grand Hôtel Gallia & Londres Spa NUXE is centrally located in Lourdes, a 4-minute walk from Basilica of St. Pius X and 7 minutes by foot from Massabielle Grotto. This upscale hotel is 17.5 mi (28.1 km) from Hautacam Ski Resort and 21.4 mi (34.5 km) from Pyrénées National Park.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a sauna, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, babysitting, and a television in a common area.Grab a bite at La Belle Epoque, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lourdes? This hotel has 377 square feet (35 square meters) of space consisting of conference space and a meeting room. For a surcharge, guests may use a shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service.Make yourself at home in one of the 175 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.

Hotel located near the sanctuary. There is a very welcome staff, very good and healthy meal, varied breakfast. Only bemol: size of my room rather, but not serious for 2 nights. I recommend it to you.

A stay at Hôtel de la Vallée places you in the heart of Lourdes, within a 15-minute walk of Basilica of the Immaculate Conception and Basilica of Our Lady of the Rosary. This hotel is 0.7 mi (1.2 km) from Massabielle Grotto and 0.3 mi (0.5 km) from Lourdes Covered Market.Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available for a fee.Featured amenities include complimentary wired internet access, a computer station, and express check-in. Planning an event in Lourdes? This hotel has 258 square feet (24 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.Stay in one of 43 guestrooms featuring LCD televisions. Satellite television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks, housekeeping is provided daily, and irons/ironing boards can be requested.