Hotels near The Nine Towers in Lucerne

The Staff was very friendly, one of them was Kevin (I Think), and also two other ladies also on the desk was very helpful in guiding us regarding our travel. We stayed for 3 days and the whole concept of the Hotel was different. We had an infant with us and wanted to change the room we were allotted and they readily agreed and luckily they had one bigger room with king size bed to accommodate them. The breakfast was regular and most importantly the staff being very nice and helpful, which has made an impression on us as this was the first time we traveled to this city. For the amount you pay for this Hotel in Lucerne, it's certainly very cheap for the services you get. It's based on a Theme so most of the rooms have bunker beds so even children would love it. Not much space inside the room or shelves to keep stuff. But then its a budget Hotel. Would stay again if I visit this city again. Its 8 minutes walk from the Station.

I was really excited to start travelling after 2 years hiatus. I chose Switzerland as I had already made plans for the a 3 weeks trip in May 2020. I had to cancel it due to the COVID-19 pandemic. I picked Alpina Hotel in Luzerne due to its great loation and affordability. It is near many eateries and other attractions. I booked 2 rooms; 338 and 339. We get to enjoy the street view and marvelled at the beautiful building opposite our rooms. I noticed that the opposite building was built in 1537 [ need to confirm this ]. The street was generally quiet except in the mornings when rubbish trucks cleared did their cleaning. The room has simple layout and mine has 2 sinks in the living area. The bed and pillows area are comfortable. The bathroom is small but all items worked well. I did not see any staff at Alpina as most of them were based at the nearby sister hotel, The Monopol, which is located about 20m away. Checking in was fast and easy and it was done at Monopol. I was grateful for all the guidance and assistance provided by the receptionist. Alpina hotel is located about 110m away from Luzerne Train Station and it was relatively easy to find. My room ; 339 is bigger than 338. All in all, I had a really great experience staying in this hotel.

This hotel is conveniently located within walking distance from the station, although it may be more convenient to take a bus if you have luggage. The breakfast provided was sufficient, and the room, while small, was clean and offered at an affordable price.

Don't be fooled by the gorgeous exterior photo of this hotel. There is no grand lobby to speak of that you would expect to match the building facade. Rather there is no lobby!!! As you enter the building there is a Starbucks to the left and a Covid testing facility to the right with people in line waiting to get tested that you need to walk by. Around a corridor you will find the reception - and that is where the bad part of this report starts. We had booked a Deluxe Design Suite and when we checked in that is was the room type written on our reservation card. We got our room key and walked back by the covid testing line and waited amongst them for the elevator. Up to our room and no special area of hotel as promised, no shower in room - just a tub with no curtain, no double sink, no electric blinds, and a room less than half the size as advertised. We go back down to the lobby and told them that the room was not the one we booked. They argued with us that it was indeed what we booked despite it missing the features and size they advertised. They had the nerve to say to us ”.......we didn't know having a shower was a criteria for you......”. They said they had no other rooms and offered us nothing in compensation other than we could switch rooms the next day. We went back to the room contemplating whether we would try and find another hotel and after a few minutes the front desk called and said another room had come available. A different clerk brings us a new key and shows us to a different room in the ”special” area of hotel - same hallway except you needed to use your key to access a door blocking the hallway to an identical hall - nothing special here like having a concierge lounge etc etc. This new room was closer to what we booked so we accepted it. We stayed four nights and everything was ok except they did not replenish the bottled water each day - told us 2 one litre bottles per stay not per night. I would not have written a review except fir what happened upon check-out. A manager checked us out and asked how our stay was and our response was fine after they got our room sorted out. She looked at the reservation and said well the room you booked was what you were originally placed in and then proceeded to argue with us that there was no difference between the rooms and that not all Deluxe Design Suites come with a shower. Rather than argue with her we walked out pissed off at them once again.

I really was looking just somewhere to sleep over night. I was out all day from 8am till late. For those hours there is no good transport getting to or leaving the Hotel. Everything was amazing. Very clean. The room had no air-con, so it was very hot. There was a fun. The cows are just outside and their bells are making noises all night. The fruit and vegetable van arrived at about 8am again just outside my room and making delivering noises again. Perhaps the hotel should supply some ear plugs.

Sehr freundliches Personal - das Hotel ist sehr zu empfehlen. Saubere gut eingerichtete geräumige Zimmer. Die Größe der Zimmer ist auch gut. Die Schlafqualität ist auch hervorragend. Also ich war, bis auf die Lage (die nicht veränderbar ist) rundum zufrieden!

I am very satisfied with my stay in Ibis Kriens! • Friendly staff • Clean room, Clean hotel facility • Dogs friendly • Quiet • good price ratio • No problems Very recommendable! In general I find the Ibis Hotel very recommended!

I tried to get to 4 out of 5, but need to be honest. The hotel isnt responsible for the view and the view makes up for a lot of negatives in the hotel. Check in was friendly and quick and we had the key to our room on the 4th floor no more than 5 minutes after we arrived. Parking was a bit of a search because we arrived on a sunday during lunchtime and apparently this is a popular time to have lunch at that hotel. The room we got is on the 4th floor and is a standard room with lakeview. The room is very tiny! Washbasin is in the room and the shower and toilet are separate but really tiny space too! If you are with 2 and you have your luggage then the room is completely filled up and no space to store anything. There is a ventilator, but no airconditioning. But thats OK. we could open the window and the fresh breeze over the lake came into the room. But also the mosquitos! So maybe they can place some mosquito net in front of the window? There is a watercooker in the room, but with a very short powercord, so the only place where we could use it was on the washbasin, but that was not very stable. The bed was not comfy, hard and the pillows are non existent. The wifi was good and fast! Then breakfast. It was a ”buffet”, but it was very limited. Some bread you need to cut yourself, thats OK, but with Covid? And the rest was just some cheeses and meats, some sweet things and thats it. Coffee was from a machine and juice from a tap. It was ok, but not really memorable. We didnt have dinner here because we read some reviews and watched what other guests ordered and compared prices and we decided not to do it. Check out was not really check out, it was just paying the bill and thats it. The desk agent didnt ask how our stay was or wasn't interested at all. So all in all too much things I dont like about a hotel at this price level. The views and location is priceless thats true. But it was like that the hotel is managed without passion. Thats a bit sad.

We were allowed to spend a night in the youth hostel with my class as a start in our competition. Breakfast was very praised by everyone and the rooms offered everything we needed. Thank you again very much for flexibility and spontaneity.

The room was average. The front desk and restaurant service were very poor. There were no smiles during the whole process. The scheduled superior room with a sofa bed was changed. Both of the sofa beds were broken. Finally, two mattresses were made on the ground. I'm not sorry.