Grand Emperor Hotel

288 Avenida Comercial De Macau, Macau, ChinaShow on map
Opened: 2006 Located in the heart of Macau just minutes from the ferry and airport, the Grand Emperor Hotel is decorated in grand style reminiscent of a European palace.Each guestroom in this Macau hotel is appointed with high-speed broadband Internet access, in-room safes, 37" plasma TVs and fully-stocked mini-bars.Decorated in the same grand style as the rest of the casino, seven floors of lavish gaming rooms include a full range of tables and an entire floor dedicated to a variety of slot machines. Rounding out the hotel's list of amenities is a business center, designed for the travelers seeking to mix business with pleasure.Show More

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  • Quite Clean4.5
  • Great Amenities4.3
  • Great Location4.3
  • Great Service4.5

4.4/5Excellent

Convenient for shopping, Delicious breakfast
96% Recommended
  • Quite Clean4.5
  • Great Amenities4.3
  • Great Location4.3
  • Great Service4.5

4.4/5Excellent

Convenient for shopping, Delicious breakfast
96% Recommended
  • 8.9km
  • 4.7km
10 places of interest within 1000m, 975m from downtown
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Wi-Fi in designated areas
Restaurant
Café
Bar
Non-smoking floor
Show All Amenities
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Superior Double Room
City view
2 adults
1 king bed
32-45m²11F
Photos and Amenities
room overview picture
Deluxe Double Room
City view
2 adults
1 king bed
32-48m²12-18F
Photos and Amenities
room overview picture
Superior Room
City view
2 adults
/2 single beds or 1 king bed
32-45m²11F
Photos and Amenities
room overview picture
Deluxe Room
City view
2 adults
/1 king bed or 2 single beds
32-48m²12-18F
Photos and Amenities
room overview picture
Superior Twin Room
City view
2 adults
2 single beds
32-45m²11F
Photos and Amenities
room overview picture
Executive Double Room
City view
2 adults
1 king bed
32-48m²19-23F
Photos and Amenities
room overview picture
Family Room
City view
3 adults
1 single bed and 1 king bed
38-45m²11-18F
Photos and Amenities
room overview picture
Executive Room
City view
2 adults
/1 king bed or 2 single beds
32-48m²19-23F
Photos and Amenities
room overview picture
Deluxe Twin Room
City view
2 adults
2 single beds
32-48m²12-18F
Photos and Amenities
room overview picture
Executive Twin Room
City view
2 adults
2 single beds
32-48m²19-23F
Photos and Amenities
room overview picture
Superior room with extra bed
City view
3 adults
1 king bed and 1 single bed
32.45m²11F
Photos and Amenities
room overview picture
Superior twin room with extra bed
City view
3 adults
2 single beds and 1 single bed
32-45m²11F
Photos and Amenities
room overview picture
Executive Studio Room
City view
2 adults
1 king bed
48m²15-21F
Photos and Amenities

Reviews(3241 verified guest reviews)

  • profile picture

    Anonymous User

    China

    • Superior Double Room
    • Stayed in November 2021
    • Solo travelers
    • 37 Reviews
    3/ 5

    The facilities are relatively outdated. Of course, it is compared with the new hotel. According to my conscience, 300 dining coupons for 300 room rates are barely passable! In order to consume coupons to go to the buffet, the buffet sells a 298MOP+ service fee for one person. It is really expensive, the product is average, there are too few choices, and you are full! As for service, different people have different opinions. I can still be tolerant. After all, everything in the service industry starts from understanding!

    Translation provided by Google
    Posted November 21, 2021
    Helpful
    profile picture

    WEITAO

    China

    • Superior Room
    • Stayed in November 2021
    • Friends
    • 52 Reviews
    4.7/ 5
    Outstanding

    The hotel is next door to Yaohan, which is very convenient. It only takes about ten minutes to walk to the St. Paul's. It's very close. It's convenient to eat and shop nearby. I didn't know there were activities when I made the reservation, and I also gave away the amount of food and beverage consumption when I checked in. It was an unexpected surprise. I went with a friend and booked a twin room. The bed should be arranged according to European habits, which is a bit small.

    Translation provided by Google
    Posted November 28, 2021
    Helpful
    profile picture

    LIK HANG

    China

    • Superior Double Room
    • Stayed in September 2021
    • Other
    • 30 Reviews
    4/ 5
    Very Good

    The location of the hotel is very good, the rooms are clean and tidy. Eating and shopping is very convenient

    Translation provided by Google
    Posted September 21, 2021
    Helpful
    profile picture

    Guest User

    China

    • Executive Double Room
    • Stayed in November 2021
    • Families
    • 2 Reviews
    5/ 5
    Perfect

    On the most prosperous commercial street, next to the new Yaohan Mall, the most cost-effective accommodation for shopping in Macau! Due to the epidemic, the little brother at the front desk gave me an upgrade room. The staff were kind, friendly, and clean! Worth staying next time! Five-star likes👍👍👍

    Translation provided by Google
    Posted November 5, 2021
    Helpful
    profile picture

    China

    • Superior Double Room
    • Stayed in July 2021
    • Families
    • 7 Reviews
    5/ 5
    Perfect

    Good location, convenient travel, friendly staff, diversified restaurants, free choice of Chinese and Western food, fast food, reasonable prices, it is the hotel that has stayed the most times

    Translation provided by Google
    Posted July 20, 2021
    Helpful
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Hotel Policy

Check-in and Check-out
Check-in from 14:00Check-out before 12:00
Check-in Method
  • Please collect your keys/room card from the front desk.
Children and Extra Beds
Children are welcome at this hotel.

Need to Know

Important City Info
According to the latest policy for Macau, persons who are undergoing 14-day or 7-day self-observation (those persons holding a yellow health code or who have received a notification to complete medical observation) in Macau cannot currently stay in hotels.
According to hotel notice during the period of pandemic prevention guests are required to provide the incoming passenger card issued while clearing immigration, if the card could not provided, guests are not allowed to stay.
[Oct 19, 2021 - Dec 31, 2021] From 01:00 on Nov 24, passengers from mainland China entering or departing from Macau by plane must provide proof of a negative nucleic acid test result issued within the past 7 days. Those entering or departing from Macau via Zhuhai Port must provide proof of a negative nucleic acid test result issued within the past 7 days. Policies are subject to change; the above information is for reference only. For more details, please check the website of the Macau Government Tourism Office: https://www.macaotourism.gov.mo/
Hotel Notes
[Mar 19, 2021 - Dec 31, 2021] According to hotel's notification, the hotel is renovating some rooms.
Adding or changing of guest names is not accepted by this hotel.
For guests of non-fully guaranteed bookings, please confirm checkout date upon check-in. Once confirmed, guests cannot check out early, otherwise the hotel may deduct money.

Hotel Description

  • Opened: 2006
  • Renovated: 2012
  • Number of Rooms: 311
Located in the heart of Macau just minutes from the ferry and airport, the Grand Emperor Hotel is decorated in grand style reminiscent of a European palace.Each guestroom in this Macau hotel is appointed with high-speed broadband Internet access, in-room safes, 37" plasma TVs and fully-stocked mini-bars.Decorated in the same grand style as the rest of the casino, seven floors of lavish gaming rooms include a full range of tables and an entire floor dedicated to a variety of slot machines. Rounding out the hotel's list of amenities is a business center, designed for the travelers seeking to mix business with pleasure.

Services & Amenities

  • Restaurant
  • Bar
  • Conference hall
  • Multi-function room
  • Lobby bar
Transportation Services
  • Shuttle service to nearby landmarks
Activities
  • Casino
  • Karaoke
  • Nightclub
  • Projector
Front Desk Services
  • Bellhops
  • Luggage storageFree
  • Duty manager (24 hours)
  • Taxi booking
  • Concierge service
  • Attraction ticket service
  • Wake-up call
  • Credit cards accepted
  • Express check-in/check-out
  • Currency exchange
  • Front desk (24 hours)
  • Door attendant
  • Tourist map
  • Pay once for all purchases at check-out
Cleaning Services
  • Ironing service
  • Room cleaned: daily
  • Towels replaced: per stay
  • Bedsheets changed: per stay
  • Laundry service
  • Laundry service (off-site)
  • Iron/clothes steamer
Food & Drink
  • Restaurant
  • Café
  • Room service
  • Bar
Other
  • Multilingual staff
  • Wedding service
  • Dry cleaning
  • Cleaning supplies
  • Security staff
Public Area
  • Wi-Fi in designated areasFree
  • Mini shopping mall
  • Gift shop
Business Services
  • Conference hall
  • Business services
  • Multimedia system
  • Fax/copying service
  • Multi-function room
General
  • Heating
  • Humidifier
  • Elevator
  • Executive floor
  • Lobby bar
  • Audio system & speakers
  • ATM
  • Accessible rooms
  • Non-smoking public areas
  • Non-smoking floor
  • CCTV in public areas
  • Security alarm
  • Fire alarm
  • Fire extinguisher
  • Ventilation system
  • Smoke alarm
Kid's Facilities
  • Childcare service
  • Toys for Children

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