JC Rooms Santo Domingo Reviews

Too bad breakfast outside the hotel

unenthusiastic reception,good localization,price/value well,,before pay not acceptable check the room state

One of the worst hotels ever seen.the room of my friends was very small. We asked the day the lady at the reception to change the second night but she was not respectful she says just no no no....the breakfast is outside the hotel in a small cafe shop where sometimes you don't find a place to set . don't make the reservation direct from the hotel .try to get it by booking or any how because they will screw you when they get the money of your journey.....bad experience .

We did not enjoy our stay. We were scheduled for a 4 day stay but on the first night we found bugs in our room and were bit by one. We talked to the front desk staff and they did not seem concerned and would not honor any recompense for an early check out.

Great staff (Ralo and Alvaro), Santo Domingo metro is just a 2 minutes by foot, perfect location as it is close to attractions, walking distance to top places to see in Madrid, quiet area, rooms are clean and affordable prices.

This hotel is centrally located, surrounded by plenty of eateries and shops. Staffs are nice and friendly. Front desk staff is nice to let us use the iron/ironing board during our stay. Room is miserably small, and the toliet is tiny. We cannot be sure if it is the smallest toliet in the world but for sure we will remember the toliet for the longest time to come even if we forget the hotel itself. In our honest opinion, the room we had which was meant for double occupancy with two single beds, will likely be sufficient for a single person with one big luggage. Two persons in the room with two big luggage can hardly move without coming into contact with either the furniture or structures.

Nice property. Great location with shops, restaurants and metro . The aérea is great .

Great stay, close to amenities, restaurants , shops, city bus tour, good price and quiet room. We would certainly use this hotel again. It was cost effective with friendly staff providing good customer care

it was good. nice location and the staff was nice. It could have been cleaner. And we liked the fact that they gave us free water bottles. I would come here again if If I have the oportunity to do so.

This is the best place in Madrid to start off your vacation with the left foot. This is the most expen$$$ive HOSTAL in Madrid -AIN"T A HOTEL. The JC rooms are claustrophobic, no water, no amenities, and it feels like sleeping in an upgraded casket. The front desk is "run" by one person -it's really a ONE man Hostal show. The final act... we discovered the Hostal double charged our credit card for one extra night. Good luck trying to get your money back :( This people are professional deceivers and there's no hospitality. We suggest to change the name of the hotel to: VR Hostal (Vacation Ruin/Virtual Reality Hostal)

The hotel needs renovation: 1. there is no place to put cosmetics in the bathroom 2. the shower needs repair 3. the shower door does not close 4. A large double bed is 2 single beds next to each other 5. there is a musty smell in the room

The restaurant is not in the hotel, you need to walk out side the hotel to go get the included breakfast

I was in Madrid for 4 days and stayed at the JC-Rooms Santo Domingo hotel. The room was quiet, very clean, well air-conditioned. The staff was very friendly and helpful. Estuve 4 días en Madrid y me alojé en el hotel JC-Rooms Santo Domingo. La habitación era tranquila, muy limpia. El personal era muy amable y servicial.

We were assigned the worst room in the hotel, it was so dark, with only one small window less than a metre wide looking onto a wall about a metre away. Other rooms had balconies and daylight. The most shocking thing was when I asked the receptionist how to use the safe, which had been left with the door locked in the open position, he handed me a scrap of paper with the combination handwritten on it. So we couldn’t risk using the safe at all! Appalling.