Quality Inn Manassas Reviews

Not clean … unprofessional, lack of safety environment, room too much expensive for a poor service, noise in rooms a round and nobody to assist, etc.

First, the front desk staff were great and very helpful. There is nothing else good to say. There were bugs on the walls, ceiling, and floors. The floors were dirty and the furniture was scratched and showed age, refrigerator was so unsteady I thought it would fall over, there were stains on the bathroom linens, and the mattresses were so uncomfortable it made our backs hurt. Breakfast consisted of oranges, yogurt, prepackaged cereal and milk in a pitcher. I will not stay here again.

The first room had so much paper in the toilet that I was afraid to flush. The second room smelt better but we killed 3 roaches. The front desk was friendly.

We had 4 rooms for our group. Room 1 had dead roaches in the floor, bed and bathroom. Room 2 the bath tub didn't even work. Room 3 the main door was bent so bad at the bottom, you could see outside, which let all the bugs crawl in. Room 4 was the only room that didnt show any problems.

I like the area around this property such as the numerous restaurants. The “continental breakfast” was anything and everything but continental. The property only had a waffle maker for waffles (batter seemed not fresh), old oranges, boxed cereals. The apple and orange juice machine needed cleaning. Each time I got either of the juices, black particles came out of the apple juice machine…and clear slim came out of the orange juice machine. I attempted to report the matter to the front desk attendant, but no one was there on Sunday August 27, 2023. In my room, I had to kill several cockroaches. The bathroom toilet seat had numerous, to what appeared to be cigarette burn stains on the lid. The refrigerator was initially turned off; when I opened it up, roaches came out of it. The bed was comfortable, but the room overall had a musty, funky smell to it. And finally, upon checking in and headed to my room, there were a number of what appeared to be “women of the night” *********** hanging around outside the motel, so much so, the police was called. I would rate this motel a “3.”

Great location. Staff were nice. Room was clean and all we needed. No frills but would stay again.

The price of the room was way to high, it definitely wasnt worth $165.00 a night. The ac didnt cool good at all.

The area was dirty, the room had half a roll of toilet paper when we checked in. The breakfast offered almost no options for my daughter with a peanut allergy and celiac disease. Our room had mold in the corners of the wall at the ceiling, it smelled of stale water or cigarettes in our non-smoking room. We could not use the pool for longer than a half an hour due to construction going on in the driveway adjacent to it and the severe fumes. My expectations were extremely low and they were still not met.

They were in the middle of powerwashing the property. We also had a storm come in once we got into our room. I called the front desk to let them know we had water on the floor under our door. They just said ok. Nothing else was done. Also, the "included breakfast" was cold coffee, corn flakes, and yogurt that was sitting on the counter.

I should have read the reviews first. Dirty. Killed multiple bugs. The a/c unit was falling into the room (134) so you could see clearly outside through the louvers. The breakfast was minimal, only hot food was make-your-own waffles. Bathroom had hair in all the floor corners. Shower had some mildew. Good hot water and pressure though.

Overall the actual stay wasnt the worst and the room was clean. The only issue i have is that the room we were given had cockroaches. As soon as we went in and turned the light on the scattered.

It was ok for the money. Complimentory breakfast could be improved.

We were disgusted by the conditions of our room and do not think the room should be allowed to be rented in its current state. We were equally disappointed with the very poor customer service we received at this establishment. Upon entering our room, we noticed that cigarette burns covered the bedspreads. When my wife called to complain about the cover, she realized that the room telephone did not work, so she had to use her own cell phone to reach the front desk. The hotel clerk admitted that the bedspread did not sound ‘presentable’. Sometime during the afternoon, we were startled by loud banging and jack hammering outside of our room. We discovered a trio of construction workers doing work above our unit on the 2nd floor balcony. Later that night, we discovered that the television set was also broken. We called the front desk again to complain about the broken tv set. This morning I called the front desk from my cell at 8:53am to see what time breakfast ended and was told, “9am. You have 5 min!” What sort of hotel stops breakfast at 9am?!!! Worse yet, my wife woke up to a dead bug (what appeared to be a bed bug or a baby roach?!) next to her pillow. After showering, and in a hurry to leave the disgusting room, my wife (who had just washed her long hair) discovered that the wall mounted hair dryer did not work. She called the front desk to let them know that the hair dryer was broken. Not long after my wife called the front desk, probably at around 10am, loud ja

The check-in process was frustrating as we got to the hotel early and our room was ready, which was nice, however, there was lots of construction going on, and it was very very loud, sounded as if they were doing floors or something right above our room. I called the front desk about the noise two times as it was going on for hours upon hours. Then, after having a late night, came back to the room, go to bed and was woken up at 4:55 AM with her phone ringing and nobody was on the other end. We continue to get more calls at 5:15 and 530. It was absolutely ridiculous an inconvenient as we did not ask for a wake up call or anything and then we’re woken up very early which we had not planned and had a long drive ahead of us. I will never stay at this quality Inn again. I didn’t think that there was any quality about this inn!! I’d like a partial refund or some credit to stay somewhere else. I would never tell my friends or family about this location. It was terrible.