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Explore Guest Reviews of Hotels in Mentor

Hampton Inn & Suites Cleveland-Mentor
4.2/597 Reviews
BED BUGS discovered in my bed in the very early morning hours. Management team less than professional, namely Amanda Denning, Assistant General Manager & Josh Ferra, General Manager. Refused to return multiple phone calls and inquiries regarding service recovery requests. Front desk agent by the name of Tessi was less than cordial and would possibly benefit from a high school diploma Or etiquette classes or just a down payment on a new personality. Needless to say, I will never return to this bed bug infested establishment of a 'so-called' hotel. The lack of empathy for their uncleanliness is unacceptable. They basically told me that the compensation (less than I requested for the huge inconvenience) was sufficient and refused to return any of my emails or phone calls after assuring a call back. Cowardly behavior when your hotel is not up to standards is not my issue. Yes I requested 200k Hilton points and only received 100k, but did you pay my cleaning bill to have a weeks worth of clothes cleaned, 'No', can you put a price on the inconvenience of moving to a hotel 30 min away from the work assignment, 'No', can you put a compensation on losing a full nights rest, and 1 day of work after staying up since discovering the bed bug at 2am, 'No'. The hotel management never offered to pay for laundering my clothes and even insinuated that I 'claimed' the room had bed bugs when I actually took a picture of the creature. Good leadership and customer service is still hard to find. Being kind and understanding costs nothing. Be sure what you put out as an individual and customer servant equates to what you want to receive in return. Good luck at the bed bug motel.
Residence Inn Cleveland Mentor
4.4/559 Reviews
Facilities: very satisfied Hygiene: very satisfied Environment: very satisfied Service: Satisfied
Super 8 by Wyndham Mentor/Cleveland Area
3.4/5102 Reviews
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Mentor Pet-friendly Hotel Guide

On Trip.com, it's easy to search for hotels in Mentor. Book your hotel on Trip.com for an amazing travel experience. You can plan a day tour in Mentor. Mentor is not a big city. When traveling here, you can choose to stay in hotels around the city center.

Though there is no civilian airport, it's still easy to take a bus or train to reach Mentor. It's easy to travel by bus in Mentor. There are buses to surrounding cities available every day.

Mentor is not a tourist city, so the hospitality industry there isn't very well-developed. Many hotels can only be booked on location. The local average price is 97 USD per night. There are a variety of hotels to meet the needs of different types of travelers. There are 4 three-star hotels in Mentor at an average price of 166 USD per night. There are 3 two-star hotels in Mentor at an average price of 38 USD per night. There are many well-known chain hotels in Mentor. Holiday Inn is the most popular brand among tourists. In Mentor, chain hotels such as Holiday Inn are one of the top choices among travelers. Best Western Plus Lawnfield Inn and Suites is one of the most popular hotels in Mentor. Residence Inn by Marriott Cleveland Mentor is also one of the most frequently chosen hotels.

There are quite a few famous attractions in downtown Mentor, such as The Western Reserve Model Railroad Museum. For short trips in Mentor, Headlands Beach State Park are all good options. You can also visit top-rated attractions like Busy Bees Pottery & Arts Studio, Chuck E Cheese 's, Rich's Lounge. Commercial areas like Mentor Jewelry & Loan, FedEx Office Print & Ship Center are ideal places to buy souvenirs.

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