Hotel Manzoni Wellness&Spa

Have to say after reading the reviews I was a little worried. Hotel is spotlessly clean, breakfast was good other than the coffee. Evening meal was OK with few choices, We opted to eat out as we tend to like b and b option but unfortunately this wasn't available on our package with Newmarket. Excellent trips with fab tour guides Daniela and Elizabeth. Newmarket consider b and b options and we would definitely travel with you again

There is nothing good to say about it. One side over looks garbage dump, another side you have your neighbors patio guests looking into your room. The rooms are tired, No not water . Staff are not friendly. The rooms are awful. Run not walk away from this hotel. There a lot of hotels that are in the area that are far better. The coffee is horrible In this case you get exactly what you pay for,....

Do not be put off by the bad reviews of this hotel. We have just returned from a very enjoyable week in Tuscany based at this hotel. This was our first time using Newmarket Travel, and our philosophy is that the hotel is only a base and somewhere to sleep. Only after booking did I read the reviews and a bit of panic set in. On arrival the coach dropped us off two streets away and we had to walk to the hotel. A car was waiting to take our cases for us, and we thought that may have been the last we saw of them. Walking down the lane to the hotel we wondered what we had let ourselves in for, but the external appearance of the hotel was very nice. Check in was very easy, and quick. We had paid extra for a room with a balcony overlooking the pool. The room was light and airy, furniture was adequate, and a nice big bathroom with shower over the bath. It was a nice hot day, so the free air con is definitely an added bonus. Evening meal was at 19:30 and on the first night we didn't go to the restaurant until after 20:00. When we were looking for a table we were directed to a table already occupied by other Newmarket customers. This was not what we expected, however, we all got on extremely well with eacg other, and spent most evenings in their company and also ventured in to town and other trips with them. The food that we were served was very good. A choice of three starters and three main courses every night and a good selection of deserts. There was always something on the menu for everyone, and the quality was of a very high standard. Breakfast was a good selection of cold meats, cheese, breads, fruit and also hot bacon, scrambled eggs and boiled eggs. My only issue was that the coffee from the machine was never hot enough, however, if you asked one of the servers they would go away and make a nice hot coffee for you. The bar, lounge and outside seating area were very well kept and seating was very comfortable, and several nights were spent with our new friends enjoying a late night drink. The pool and surrounding area is quite small, and can't accommodate a great number of sunbeds, and like every other hotel/resort it is spoiled by people reserving sunbeds with there towels and not using the bed all day. As we were out most of the days it didn't affect us too much, but it was annoying when you did want to lie around the pool, selfish people had denied you this opportunity. Another of our concerns before arrival was some people had said about the noise from the bar area at night. We never experienced any of this, and our room was on the first floor directly above the entrance to the hotel. The first few nights of our stay there was a large group of young lads attending a sports camp staying at the hotel. Some nights in the restaurant they made presentations to individuals, and this could be quite noisy, and sometimes they would be hanging around the front of the hotel, but there was never any rowdiness, and normally they wee in bed by about 22:30

The breakfast was terrible, the room was tiered. We had a room at the front of the hotel ...upgraded to a balcony, what a waste of money, first night was a hen party in the pool area till midnight (well until we went to reception to complain...next afternoon tea time was a noisy kids party...next night was an 18th birthday party with rowdy music and singing till we complained again....I needn't go on just don't bother even booking it it's an awful place to play

Hotel and room not as expected or reviewed on Trip Advisor! Very poor condition room. Only one available socket to plug anything into, including the kettle and that was in the bathroom !! We’ve stayed in better 2 star bed and breakfast rooms, whilst travelling round Italy. Everything was dirty! Staff on reception were particularly unpleasant, to some of the Newmarket customers, on the organised trips. Restaurant and bar staff really made more of an effort, all round for everyone. Danielle, the new market rep, tried so hard to help everyone out but must have struggle with all the complaints. It’s a shame as our last experience with Newmarket Holidays was really good. We’ll never travel with Newmarket again.

I did not rate this as a four star hotel. The pool furniture was in a poor state, several of the chairs were broken, only two sad looking umbrellas for 28 sunbeds so if you wanted some shade you’d had it,, we booked with Newmarket holidays. Wouldn’t stay here again.

We had 2 rooms. One room’s furnitures and bathroom were new furnished, and it was clean and luxury. The other room’s furnitures and bathroom were very old and a little small. Anyway both rooms were clean. Breakfast was delicious. Croissants were really perfect . We loved them.

Really nice hotel at a great price . Our room was very clean and cozy with a nice terrace and great bathroom. We went to the spa had a swim and a massage followed by a very good dinner. Excellent service , parking on the premises in the middle of this lovely thermal town..

Staff were amazing Very helpful Jacuzzi was cold Pool closed early, 9pm That was disappointing Perhaps Covid was a factor but we would have liked to swim Location was perfect Beautiful town Close to train station