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Explore Guest Reviews of Hotels in Montgomery

Fairfield Inn & Suites Montgomery Airport South
4.4/588 Reviews
made my reservations for a family reunion on june 24, 25, 2022 my son whos a junior attended. the hotel manager called me while traveling to montgomery, confirming multiple reservations. i advised him i have 3 rooms and my son has 1. upon arrival and check-in my son approached me and stated there's a problem because of our names. we both went to counter and situation was settled. i advised her the manager had called me. once in room my son came to my room and said they have us in wrong rooms. we both went downstairs. i informed the different lady that there's a problem, kayla stated booking.com made it. i informed her i didn't use booking.com i contacted the hotels personally i asked for manager which she did not want to get. i then asked for his supervisor's office number she then rolled her sholders back stating i don't know it and we can do this all day. never been challenged like that before. i have had better service at a motel 6. then there was mixed on our credit cards . i have a visa he has MasterCard. we live in different states, different phone# and email's. very incompetent and unorganized hotels. top things off their was a roach in the shower when i got up saturday morning
Fairfield Inn & Suites Montgomery-EastChase Parkway
4/5102 Reviews
Five stars for the customer service here! Jecoby at the front desk was so hospitable and professional. He helped our family get rooms next to each other and he assisted with a few other requests that we had. He also greeted us by name as we came and left and he did it all with a smile! The other desk staff members were equally as nice. This was unexpected, amazing customer service! The rooms all had microwaves and mini fridges, which was nice. The suites had a sitting area that separated the sleeping area from the bathroom. The rooms were clean when we checked in but the day to day housekeeping left a little to be desired. When we ran into the housekeeping staff in the hallways on multiple days, they couldn't figure out who had our room. But, the staff that we saw were very accommodating. We brought our trash cans out and they changed the bags. They also switched our towels for us. It didn't appear that they make the beds on a daily basis however. They offered a complimentary breakfast, which was well stocked, even near the end of the breakfast hour. The variety of food was good and the hot dishes rotated daily. While we were there, the food included breakfast sandwiches, breakfast meats, eggs, leige waffles, yogurt, oatmeal, grits, and fruit. They had a mini waffle maker, which was a hit with our kids. Juices, milk, coffee, tea, and water were available. We utilized the gym facilities on several days and while small, it got the job done. They had two treadmills, and an elliptical, although it was not working while we were there. The equipment was a little dated, but it was able to be used. They also had free weights. This was really an excellent stay in the Eastchase area in Montgomery. Close to numerous restaurants and shops, it was the perfect location and hotel for our family. The most striking thing about our stay was how great the employees were. Despite seemingly working long hours, they were wonderful. I haven't seen this kind of customer service in a very long time at a hotel of this caliber, or even more upscale hotels. I would highly recommend this place.
Motel 6 Montgomery, AL - Eastern Blvd
1/51 Reviews
We stayed at this Econo Lodge on our way to home,nice hotel with wonderful and helpful staff,nice clean rooms with comfortable mattress we slept good we was tired after long drive plus they also got full hot breakfast which has lots of variety to choose from it's not only waffle they had sausage gravy biscuit sausage eggs and much more....we loved it and we would definitely back if we are in this area.
Comfort Inn & Suites Montgomery East Carmichael Rd
3.7/596 Reviews
The room was very spacious and allowed me to work in privacy while my son was also in the room. The staff did an exceptional job, especially considering that I and other hurricane evacuees filled the hotel. Each and every staff member was friendly, helpful, and understanding of the situation. Tina assisted me in securing the room for as long as I needed it. And I also want to recognize Keressa, Tyrell and D'andre. Thank you for your warm hospitality.
Wingate by Wyndham Montgomery
3.9/5100 Reviews
The folx were friendly and helpful. I especially appreciate that I could have kim chi for breakfast. The early check in was much appreciated and I especially liked that Mike bent over backwards to help me when I left my mobile phone in the taxi. He was on the business line and let me borrow his phone to expedite the return. Roberto from housekeeping gave me good tips to reduce stress (I had a presentation to do) and was very kind to let me practice my Spanish with him. Overall great experience.
Hilton Garden Inn Montgomery East
4/597 Reviews
This hotel had very friendly staff. The hotel was very clean, including the room we booked. The price of the room was acceptable. Would recommend this hotel to anyone who can appreciate a good clean and hospitable place to stay while traveling.

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