Hotel Universel Montréal

Hotel Universel Montréal Reviews

Hotel Universel Montréal

5000 Sherbrooke St E, Montreal, CanadaView Hotel Details
Hotel Universel Montréal
Hotel Universel MontréalHotel Universel MontréalHotel Universel Montréal
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1 night

Hotel Universel Montréal Guest Reviews

3.9/5
Good
100 Reviews
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness3.9
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All Reviews(100)
Positive reviews(96)
Negative reviews(4)
Jan
Checked in Feb 2024
Family
4.0/5
Very Good
Posted on Feb 22, 2024
Standard room is small but comfortable and clean and quiet. I love the location and proximity to the Biodome.
Kerry-Ann
Checked in Feb 2024
Family
5.0/5
Outstanding
Posted on Feb 12, 2024
Hotel is walking distance Saputo Stadium & supermarket. Hotel has a restaurant onsite with good options for breakfast & dinner. Friday’s and weekends the hotel & restaurant seems to be a hot spot, so RSVP your space in the restaurant if your stay includes those days. There are several good restaurants within driving distance of hotel. I never used the pool, so can’t say anything there. The gym is properly equipped for a hotel and very clean. Overall a good stay!
Jaime
Checked in Jan 2024
Business travelers
3.0/5
Posted on Jan 24, 2024
I booked through ******* because it was cheaper than on the hotel website. I specifically booked a premium room with a king bed for two nights. My first night I was put into a standard room with two double beds. Day two I went to inquire as I didn’t think I was in the right room (I was too tired when I arrived day one). They said it was *******’s fault but on the email confirmation it clearly said Premium Room, 1 King Bed. They moved me to the appropriate room for day two and credited me $50. I feel like they could have done more as it was their mistake. The double bed was comfortable enough (as was the king bed) but the shower in the premium room made it worth the upgrade.
Kelly
Checked in Jan 2024
Family
4.0/5
Very Good
Posted on Jan 6, 2024
An official extremely friendly team. The restaurant was under renovations however alternate arrangements available. Lovely pool and wonderful spa!
Ravindran
Checked in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 2, 2024
Nice hotel for the cost we paid (around 115 $/night). Good amenities like indoor swimming pool, gym etc. staff were friendly. Does not have complimentary breakfast but they have a restaurant inside and also lot of shops and restaurants nearby. Metro station is walkable and connects to most of the attractions. Also has lot of attractions like olympic stadium, biodome, planetarium within walkable distance.
Nicole
Checked in Jan 2024
Family
4.0/5
Very Good
Posted on Jan 1, 2024
Close to Olympic stadium. Deco a little older. But convenient as there are few hotels in that area.
Jacqueline C
Checked in Dec 2023
Couples
5.0/5
Outstanding
Posted on Dec 29, 2023
Great location. We were close to the Bio Dome and planetarium. Only issue I came across was our room had dirty glasses. Overall all was great.
Libero
Checked in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 26, 2023
I like the place's cleanliness and quiet rooms. I stayed 24-25 Dec, and it was just as quiet as on any other night.
Marva Christine
Checked in Dec 2023
Friends
4.0/5
Very Good
Posted on Dec 23, 2023
I really liked my stay at the Hotel, staff was friendly, attentive, the only thing is, I found that the toilet paper roll is to far away from the toilet, , you actually have to stand up from the seat to get the toilet paper. Customers might not be happy with how it is situated. Other than that I was happy with my stay. Thank you.
Eric
Checked in Mar 2024
Business travelers
4.0/5
Very Good
Posted on Mar 1, 2024
One of the few good hotel if you have to do business in Montreal east Anjou
Grace
Checked in Dec 2023
Business travelers
5.0/5
Outstanding
Posted on Dec 18, 2023
Convenient location to the INS - I wish there was a subway attached to the hotel because after a long day of training, it’s tough to walk back up the hill.
Corey
Checked in Dec 2023
Business travelers
5.0/5
Outstanding
Posted on Dec 7, 2023
Everything was great except for the flashing light in your eyes as you pull up to the gate. Whoever thought that was smart is totally wrong. It’s blinding
Joanne
Checked in Nov 2023
Other
5.0/5
Outstanding
Posted on Nov 21, 2023
Mawa was exceptional about my cancellation due to unforseen problems. The room was spacious and clean for the 1 night i stayed a bit too warm but they were kind enough to send a fan to cool off. I will go again when i go to Montreal again.
Marie
Checked in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 16, 2024
Good amenities, free parking and convenient for purpose of our visit.
Ashley
Checked in Nov 2023
Other
4.0/5
Very Good
Posted on Nov 7, 2023
The hotel was ok, service was good but the cleanliness was very disappointing...black mold in the bathroom was pretty bad as was the dust everywhere. Also the smell entering the hotel was overwhelming..lots of sneezing for us! We did enjoy the pool all to ourselves