Best Western Southlake Inn Reviews

I was very pleased with my stay at BW. The room was clean and quiet. The breakfast was great. My only complaint was the slow wifi.

Front Desk Clerk upin arrival was patient' helpful' pleasant, courteous & kind. Great hot buffet. Able to wash clothes. Courtesy shuttle. Coffee available.

Great thanks for the good Brkfst.. and very clean room …only thing was one set of towels other than that 👍

I did not feel welcome. No greeting or asking how my stay was. The breakfast was okay. Good coffee to start my day. There were only bananas left by the time I got to the breakfast room at 6:30. The coffee was empty and the attendant directed me to get from the container behind the empty one. The attendant saw me struggling to get the coffee from a container up higher and behind another but she just stood there watching me. Then she moved it down after I finished struggling. Since she wasn’t offering to help, I thought she wasn’t an employee. I thought she was just another guess so I didn’t ask her to help. My point, I’m only there for a night, little things like a smile, saying good morning, have a nice day, or here I’ll move the empty coffee container out of your way…goes a long way. Other than that, the property is good for the price. Good location off of I75.

Well… I was accused of smoking in the room, and I don’t smoke, Did not change filter on air conditioning unit,the did NOT change my Linen( Bed) Didn’t clean the Bathroom, nor did the floors. Only had 24 channels on the guide. So I called Corporate about how I was treated and the stay.

Pet friendly is really good. Plenty of room for parking my trailer and truck. Good price for condition. Let me check in early by 5 hours for a pretty cheap fee.

The main office and eating area are in a stand alone building so you have to walk outside from the building your room is to get there. Since my stay was in January, I didn’t like having to go out in the cold.

My husband and I stayed here for two nights while visiting a relative in Atlanta. The room was clean, adequate for our needs and convenient to a major highway. The breakfast was the usual motel fare, but it was fine. My only complaint was the desk clerk was not very friendly. He did what he was supposed to do & did answer any questions, but it was if he didn't want to be there.

My first stay was great, so i decided to stay again. But my second stay wasnt as pleasant. My room had roaches and there was two days where i didn't get any new towels or anything brought to my room. But i still like this place and would stay again.

This is a motel which was fine by us for unloading from the car. It is a 1 night stay after a long drive , fairly easy to access off I75. The room was relatively clean and beds were comfy. Breakfast was ok with a variety of food items. We would stop back here again. Great to be past Atlanta on a long trip from Canada to Florida.

The breakfast was good. Never seen pancakes before. But the rooms were not that clean. White socks were black.

Room needs updating Access to property difficult to find

The room "looked" clean at 1st sight. However, there were long black hair strands in the bed, SEVERAL. There were long black hair strands AND ***** hair strands in the shower.... effing GROSS. Thankfully, I travel with disinfectant and cleaning supplies... and my own linens. Breakfast was weak... but doable. Rating should be a 6.

There were loose screws in the floor, and my feet and my kids feet were black from the floor. The bathtub had yellow spots that were gooey in it. Plus side? There was no bugs but wouldn’t stay here again.