Novotel Moscow City Reviews

The worst hotel I have ever stayed in. The front desk service was poor. I forgot the room for the leather shoes that cost 8,000 yuan after I checked out. They didn’t even look for them. I just said they couldn’t find them. If you check out after 2 hours, you will not be allowed in. Bad review!

To follow up from the exhibition hall, you have to cross a shopping mall because of road construction. When you go out of the hotel, turn right, go in through the entrance in Picture 7, and exit at the large supermarket (I forgot the entrance number). The exhibition hall is opposite! I'm a bit tired of eating breakfast for 7 days, but overall it's pretty good, buffet style! The beds are very small, 2 at 1.3 meters, and the bathroom is separated from wet and dry, which is pretty good. It is important that the front desk speaks English.

It's very good. The location is very good. If you are on a business trip in the CBD, this is the best hotel to stay. It is recommended to book tickets in advance. Many times there are conferences that will be full. In addition, it is recommended to purchase insurance if the booking is non-cancellable. This hotel does not provide coordination or cancellation. Checking into the room for any reason is very bad.

The attitude of the hotel front desk during CI was very average. Since we were staying for 3 people, we called the hotel in advance to confirm and booked an executive deluxe suite. At first, we were told that the third person would also get free breakfast. Later, I asked Ctrip to confirm that an additional payment of 1,200 rubles per day was required. As a result, I was told that I would have to pay an additional 1,950 rubles for breakfast, and finally counter-offered to 1,700 rubles. Because I was really tired at night and didn’t want to explain to the hotel front desk, Ctrip confirmed the breakfast amount. Later, I gave feedback to Ctrip and they were very proactive in helping to solve the problem. The breakfast was quite rich, but no one even cleaned the room when I came back from my first day out. I called the front desk and said someone would clean it later. After waiting for half an hour, I called the front desk to remind me that the service staff came late. The location of the hotel is very good. It is in the CBD area, next to the shopping mall, subway and bank. It is very convenient to travel and is within walking distance of the Expocenter.

The hotel is a very convenient distance from the exhibition and is indeed the first choice for exhibitors. The room is relatively large, except that some facilities are a bit old and the bed is a bit small, but overall it's pretty good! It is worth mentioning that the delicious breakfast makes us full of energy every day!

The hotel is in a good location. It is a well-established star-rated hotel. The scenery outside the hotel is good. It is near Moscow CBD. It is convenient for eating and transportation. The price is a bit expensive. The front desk can communicate in English.

The room is clean and the hotel is in a good location. It is very convenient. There is a shopping mall next to it and it is very close to the exhibition hall. It is within a 10-minute walk! The hotel lobby staff are very friendly

Very good and convenient, especially for exhibitions. In the CBD

This is my second time staying here. I still choose this place when traveling for business. The transportation is convenient and the breakfast is rich.

The hotel is in a good location, right next to the exhibition hall, not expensive, and the breakfast is very good. The front desk service is also very good, the sanitation is very clean, no deposit is required, which is very convenient.

Clean, spacious, and quiet. Hotel recommended by clients on business trips. Next to the CBD, with a wide variety of food. Facing the Moscow River, it's a pleasure to walk around at night. About 5 kilometers from the Kremlin, about 20 minutes by taxi.

The price of a four-star hotel is 3,400 RMB per person for three nights. The quality is similar to that of Home Inn in China. The breakfast is rich and the interns are more enthusiastic. The other services are terrible. The water was not delivered until an hour after I asked for it, and I was charged for 2 more bottles. This is the quality of a hotel that costs hundreds of RMB per night. I am very curious about how Ctrip can help to charge more than 1,000 RMB per night. Oh, because of the New Year premium. Listen to the advice of the elderly. There are other choices between 1,000-1,500. Don't choose this one.

I like it very much. It maintains the business style of Novotels as always, clean and tidy. Although the room rate is not high, foreign hotels cannot be measured by domestic standards. I will consider it next time.

Very good, but the single bed is too small, and passengers who sleep unsteadily may fall off easily. It is located in the most prosperous area of ​​Moscow, and there are many luxury cars downstairs. Recommend SIXTY restaurant, which overlooks the most beautiful night view of Moscow.