Ibis Styles Mt Isa Verona

Ibis Styles Mt Isa Verona Reviews

Ibis Styles Mt Isa Verona

And, Cnr Rodeo Dr, Camooweal St, Mount Isa, AustraliaView Hotel Details
Ibis Styles Mt Isa Verona
Ibis Styles Mt Isa VeronaIbis Styles Mt Isa VeronaIbis Styles Mt Isa Verona
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Ibis Styles Mt Isa Verona Guest Reviews

3.8/5
Good
20 Reviews
Verified reviews
Location3.8
Amenities3.8
Service3.8
Cleanliness3.8
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All Reviews(20)
Positive reviews(17)
Negative reviews(3)
Guest User
Checked in May 2024
Couples
0 Reviews
2.0/5
Posted on May 13, 2024
The house keeping was terrible. The bed was never made. The breakfast was a joke. We were there for 3 mornings and the same food was put out each day. The only fruit available was an orange. The pastries were 4 days old and stale. There was bread, available to toast but no plates to put it on. It cost over $22 per person. You would be better off pretty much anywhere else in town! The staff were all lovely.
phuhjezjj25
Checked in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 4, 2024
We arrived into Ibis Styles Hotel early evening, we received a good welcome at check-in. We were soon given a key card for the standard room that we booked. We also asked for a taxi to be booked for the following morning which was kindly arranged for us. The room was spacious but worn around the edges but had everything needed for a comfortable stay. The TV had a good range of channels, tea and coffee facilities were provided. The aircon worked well and there was no noise from outside. The bathroom was good with a small bathtub and powerful shower, wall mounted soap dispensers were provided. We left early the following morning so we didn't have the chance to have breakfast unfortunately. It was a good stay at the hotel, the price of the room was quite high however the room was spacious for the money paid. The staff were friendly and approachable, we would stay there if we visited Mount Isa again.
Guest User
Checked in Nov 2023
Solo travelers
0 Reviews
1.0/5
Posted on Nov 7, 2023
Got stranded in Quilpie due to a broken plane so got charged for the room as never made it to Mount Isa which is fair…but after calling again explaining that i might make it the following morning and could i use the previous booking without paying another $232 or approx i was told i would have to book and pay again….sorry a little common sense and understanding would have been appreciated
Guest User
Checked in Sep 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Sep 2, 2023
Our stay in Mount Isa was made more comfortable by this hotel. Clean and easy access to the city centre. Check was easy and efficient, Laundry was available and easy to access. Staff were very friendly.
RHONDA
Checked in Aug 2023
Friends
5.0/5
Outstanding
Posted on Aug 28, 2023
Pleasant restaurant for dinner and breakfast. Efficient and helpful staff. Good location in Mount Isa CBD.
Chantelle
Checked in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 30, 2024
Alway a pleasant stay in My Isa when staying at Ibis
Guest User
Checked in Jul 2023
Other
0 Reviews
1.0/5
Posted on Jul 17, 2023
Disappointed with the room. There was a strong smell of mustiness or mould in the bedroom. The shower had black on the lower tile grout and needed a good scrub. The bedside lamps were more like ornaments as they were not attached to a power outlet and there were neither power points or usb outlets on the bed side of the room. The only shampoo or soap available was in the shower as the pump style container near the wash basin was empty. Between the smell and the lack of light near the bed our stay was not comfortable.
Response from Property: Thank you for taking the time to review our hotel. I am sorry that we did not meet your expectations. We strive to make our hotel the best in Mt Isa. I have passed on your review to our housekeeping team and our maintenance team to fix these issues. I do hope that when you visit Mt Isa again you will give us the opportunity to have a wonderful experience. Have a lovely afternoon.
Guest User
Checked in Jul 2023
Business travelers
0 Reviews
5.0/5
Outstanding
Posted on Jul 1, 2023
After spending a week working in the bush, staying at the Ibis was like finding an oasis... So good to have nice facilities and that shower was the best shower I'd ever had. Great staff, I'd definitely recommend staying here if you are in Mount Isa.
John
Checked in May 2023
Couples
3.0/5
Posted on May 25, 2023
Room was clean and acceptable, but having to pay for a carpark, it would be far better if there was direct access to the hotel, instead of having to constantly walk around on the footpath.
Guest User
Checked in Jan 2023
Friends
0 Reviews
5.0/5
Outstanding
Posted on Jan 31, 2023
I stayed here with friends - for four days, during the Mount Isa Rodeo. The staff couldn’t have been more accommodating. Friendly, attentive service that made our stay so enjoyable. The rooms were very comfortable. Central location. The restaurant was definitely the best evening dining option in town.
Response from Property: Dear Kayyzee, We very much appreciate your comments regarding your stay at the ibis Styles Mt Isa Verona. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arun George General Manager
Guest User
Checked in Jan 2023
Other
0 Reviews
5.0/5
Outstanding
Posted on Jan 31, 2023
The hotel was in a great location, you could walk everywhere. The room was large and clean and the staff were friendly and the restaurant was excellent in the evening. I would definitely stay here again.
Response from Property: Dear Amanda, We very much appreciate your comments regarding your stay at the ibis Styles Mt Isa Verona. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arun George General Manager
Kevin
Checked in Nov 2022
Business travelers
5.0/5
Outstanding
Posted on Nov 22, 2022
Friendly and helpful staff. Considered by many as one of the best hotels available in the town and I can see why. More than adequate for my business visit with good free wifi and very popular with business visitors. I would advise you book as early as you can.
Hugh
Checked in Nov 2022
Other
4.0/5
Very Good
Posted on Nov 22, 2022
The location is primo, thank God as the only breakfast on offer is a continental breakfast and inviting someone to have breakfast is a short 2min walk. Years ago the Verona offered the very best of everything.
Alana
Checked in Dec 2021
Business travelers
4.0/5
Very Good
Posted on Dec 18, 2021
Friendly and helpful staff at the front desk Room was quiet (at back of hotel)
Levina
Checked in Apr 2022
Other
4.0/5
Very Good
Posted on Apr 26, 2022
Great location and a happy and helpful staff.