Shoreline Inn & Conference Center, Ascend Hotel Collection Reviews

Second time here and was good both times. Had small issue with room keys not working but they got it after the 4th time 🤣 pool, bar, mini store. Great location to downtown. Definitely will be back.

We decided to do a staycation for midwinter break and tried out the Shoreline hotel. The pool and hottub were great but we did notice that one hottub was warmer than the other. It worked out nice though for the kids to go into. Our rooms heat was broken the first night so it was very cold. The next morning the hotel worked with us to try and fix it and then moved us to a new room for our second night when they couldn't fix it. All the staff was very nice and helpful.

EVERYTHING WAS GOOD

Staff was sincere and accommodating. 500 for 4 nights in the smallest room was what i expected for February off season. Finding good food reasonable was a challenge, but the small Italian (Po) downtown was amazing. Reservations suggested.

It was overall okay. However there was no complimentary breakfast. They could also have employees eying the pool more often. My toddler and 6 year old son got tumbled but a group of teenagers who were unsupervised in the pool.

Very friendly staff. Would be a great location to stay during the summer. Rooms were outdated but clean, large, and had everything that was needed.

we were treated to an upgrade, had to stay an extra day due to snow storm and very accommodating!! we stay here as often as we visit there!

Great food at the restaurant and very fun bartender, Paula at the hotel.

The hotel was nice and in a beautiful location it was clean, but when we went down to the pool, the pool and hot tub had way too much chlorine in it and it caused my daughter to cough in both of our eyes to Burn. They did end up turning it off. I don’t really know what that means but it did get better after that and after we opened one of the sliders. Also, it took about between five and 10 minutes for the hot water in the shower.

Toilet in the room was hardly attached to the floor. Other that that the room was ok

I loved the style of the property, and the cleanliness and politeness of the staff.

Your staff went above and beyond! (Brittney) Thank you for taking beautiful pictures! You will go far in your photography field!❤️

The rooms are extremely spacious and comfortable and the staff are so amazing and interacted so well with my kids! 10/10

Nice, cozy room. Very kind person at the front desk . I may have been mistaken, but no breakfast was available? We enjoyed the vast space of the room, how clean the hotel smelled, and the Keurig in the room.