Safari Park Hotel Reviews

Response from Property: We want to express our sincere gratitude for taking the time to recount your experience at Safari Park Hotel. Learning about your positive encounter with us is incredibly rewarding, especially considering any initial reservations you may have had due to less favorable reviews about the country. It is truly heartening to know that we left a mesmerizing impression on you. Maintaining an environment that our guests can genuinely appreciate and enjoy is something we take great pride in. Furthermore, we are thrilled to hear that the Nyama Choma Ranch, the highlight of your visit, lived up to expectations. Providing a unique and delightful culinary experience is a priority for us, and we are elated that the meat was both tasty and abundant. Your enthusiastic mention of Elijah brings joy to our team, reflecting the dedication and excellent service we aspire to deliver. We will ensure to convey your commendations to Elijah, and he will be delighted to know that his warm welcome and assistance with the menu made a positive impact on your stay. Your decision to share your positive experience holds immense value for us, and we sincerely appreciate your kind words. We eagerly anticipate the opportunity to welcome you back to Safari Park Hotel in the future. Your continued support is highly valued, and we look forward to creating more wonderful memories with you on your next visit. Thank you once again for choosing Safari Park Hotel, and we are genuinely grateful for your fantastic review!

Response from Property: Greetings from the African Paradise! We appreciate you taking the time to provide us with your thoughts. Kindly note that we are currently improving our facilities and training our staff. We are also thrilled to learn that you had a wonderful experience throughout your stay due to the amazing spirit of our personnel, who were friendly, helpful, and had a positive attitude. We'll definitely keep your suggestions in mind as we work to make improvements and look forward to welcoming you back for an even better experience in the future.

Response from Property: Thank you for sharing your thoughts on your recent stay with us. We're delighted to hear that you found the hotel beautiful, well-manicured. We have noted your concern on the separate charge for use of the gym and food and we will take this into consideration for future improvements. We are happy that you loved your room—especially the balcony—and that your five days at the pool were made more enjoyable by the rockslide. We are also grateful for your positive mention of our staff members and their dedication to creating a memorable experience is truly heartening.

Response from Property: Thank you for sharing your thoughts on your recent stay at the hotel. It's great to hear that you enjoyed the hotel's beautiful gardens, spacious and tropical. We are sorry to hear that you experienced some discomfort with the lack of air conditioning in the room, however all our rooms have a balcony with large windows to allow natural light and fresh air into the room. We're sorry to hear that the food at our restaurants did not meet your expectations. We strive to offer our guests a diverse and high-quality culinary experience, and we're sorry that this was not the case for you. Regarding the gym, we apologize that it did not meet your expectations. We will consider your feedback as we continue to make improvements to the gym and its equipment. We do our best to provide a comfortable and pleasant environment for our guests to work out in and will continue to improve the facilities and equipment available. We're happy to hear that the staff was helpful and friendly. Our team members strive to provide the best possible service to our guests and will continue to do so. Thank you again for your valuable feedback. We hope to welcome you back to the hotel soon, and we will work to ensure that your next stay is even more enjoyable.