Anonymous User
September 5, 2021
From check-in at the front desk to breakfast, it reflects the casual work of the hotel staff. After arriving at the store, they told the front desk that they had booked, and they ignored it and kept doing their own thing. Can you tell me why I waited even if I was busy? After waiting for a while, I asked if there is still a long time? He said unhappily that I was opening it to you, can't you see it? She also had an impatient expression. When we checked out the next day, the attitude of the other lady at the front desk was very good and dedicated. She understands that the hotel will be open until this year. The facilities and equipment are old and can be accepted as a hotel employee. It's basic! When I ate breakfast, I saw that there was no guest voucher at the door. I didn’t know who I was looking for. I saw a person wearing glasses and thought it was a manager or something, so I made eye contact with him and wanted to find a staff member. He didn’t expect him to ignore me when he received the meal coupons. I just left it alone and went straight in. It is recommended that the hotel management staff train the staff’s sense of responsibility. The environment is understandable. After all, for so many years of old hotels, guests choose you. Also believe.
Original TextTranslation provided by Google